Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 1 Aug 2024

    Furnace and Air Conditioner installation

    Two nice guys. Arrived on time, professional, explained everything, installation went well. All areas left clean. Would certainly recommend them. Good work guys.thankyou!

    Answer from pro:

    Thank you so much! We are thrilled to receive this review. Thank you for taking the time to do so. You are awesome! We appreciate you Marnie Amodeo

    Reply created 6 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2024

    Tankless Hot Water Heater

    Called to replace hot water tank with a tankless hot water heater, promptly sales visited job site and gave price and unit was replaced within a week to suit our schedule. The installation team knew what was needed and have done a satisfactory completed the job, very professional and courteous attitude.

    Answer from pro:

    Thank you so very much Mohammad, we are very thrilled and appreciative to you for doing this review. Enjoy your new tankless water heater, they are truly amazing. We also do furnaces, central air, conditioners, maintenance, and heat pumps. Should you need anything at all. Best to you always, Marnie Amodeo general manager

    Reply created 6 Aug 2024
  • Review from Jimmy Pham
    Rating: 5 out of 5
    Review left on 29 Jul 2024

    New Heat Pump & Furnace

    I chose Convertible Heating and Air Conditioning after doing extensive research and shopping around with other companies. I ended up taking advantage of the Heat Pump rebate and then 6 months later, replacing my 25 year old furnace. *Heat Pump 5/5* Mike provided an informative quote and the price was very competitive with other companies. The installation was punctual and completed in a relatively timely manner, despite only having 1 person doing the installation, but was told 2 installers were attending. I forgot who the installer was, but he was courteous and cleaned up all the mess prior to leaving. He also walked us through the operational aspect of the Heat Pump. *Furnace 4/5* Our furnace went down, so I contacted Convertible Heating and Air Conditioning regarding a replacement. Mike previously provided us a quote 6 months prior, therefore when they amended the new price, there was a $100 increase which was reasonable. The installers, Kemar and his associate, were very courteous and cleaned up all the mess prior to leaving. The installation itself was 5/5. Unfortunately I had to knock it down 1 because there was a miscommunication regarding the installation. I was initially told there was a good chance the furnace was to be installed on a Friday, but unfortunately the person to line the chimney wasnt available until Monday. When Monday rolled by, Kemar and his associate came to install the furnace without issue, however, the person to line the chimney did not show up. Kemar and his associate ended up lining the chimney, so we were confused as the other company was not required to line the chimney, therefore there was a chance the furnace couldve been installed earlier. I called Mike who apologized, as it was an error on their end by using another company to line the chimney. *Overall* All in all, I would recommend Convertible Heating and Air Conditioning and would rate them a 4.5/5.

    Answer from pro:

    Jimmy, thank you so much for this detailed review. I really appreciate the effort you put into it. We have received it with great thanks and appreciate your business and support. Best regards to you always, Marnie Amodeo General manager

    Reply created 6 Aug 2024
  • Review from Courtney Cicconetti
    Rating: 5 out of 5
    Review left on 29 Jul 2024

    New AC

    I recently had a new air conditioning unit installed by Convertible Heating and Air Conditioning and am extremely satisfied with the service. The installation team were able to come in early and were very professional throughout the process. They took care to ensure my home was left clean and answered any questions I had. The new unit is high-quality and has made a significant difference in cooling my home efficiently and quietly. From the initial consultation, to the quick turnaround, to the final installation, the customer service was exceptional. Marnie and Rick were knowledgeable, helpful and answered all my questions. The pricing was competitive, and I feel that I received great value for the quality of the product and the service provided. I highly recommend Convertible Heating and Air Conditioning for anyone in need of a new air conditioner. Their professionalism and quality service are outstanding.

    Answer from pro:

    Thank you, Courtney! We are very very thankful to you for doing this review. It was a pleasure to earn your business once again, We installed your furnace about 15 years ago, thank you so much for coming back to us. Have a wonderful day Marnie Amodeo General manager

    Reply created 30 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2024

    Needed a New Water Heater and they made it a great experience

    Chris and his team (Kamil and Steven) have once again provided me and my household with another excellent product and tremendous customer experience! My old water heater tank recently broke down and Chris immediately came over and analyzed the situation, which corroborated what other contractors told me. Chris immediately provided me with a variety of options that best suited my house hold needs. He placed his technician's on standby for me once I could confirm the direction, (which were the exact same ones who installed my furnace last year - how great and more efficient is that to get the same technicians who know your home/inner layout on two separate jobs?!!) and they did another outstanding job - so quick, efficient, with no issues whatsoever! They were even a touch early and finished up early. Chris also demonstrated great understanding for a flexible payment plan as needed and offered me a great price and value for the new equipment. I will never go back to those large impersonal heating and energy companies and deal with their generally very terrible and understaffed/overworked customer service associates and technicians. Convertible Heating and Energy really manages my household stress levels with such matters, and provides me with peace of mind and hot water in this instance! Many thanks once again!!

    Answer from pro:

    Thank you so very much for your thoughtful and genuine review. We are very thankful. On behalf of Kamil and Steven, our incredible technicians, we all thank you very much for this review. Best always Marnie Amodeo General Manager

    Reply created 30 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2024

    New Attic Heat Pump Install

    My experience from the start was great with Convertible Heating And Air Conditioning. Chris was great at communicating and walking us through the product and install, setting up a quick and easy installation date. From the time the guys showed up, they were respectable of our space and making sure we were well taken care of! Would recommend their work over and over again, and will be reaching out again if more work is needed.

    Answer from pro:

    Thank you so much! We are so thrilled to receive this review. You are fantastic and we appreciate you very much Enjoy your new system always, Marnie Amodeo General manager

    Reply created 29 Jul 2024
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 28 Jul 2024

    New Air Conditioner Installed

    We recently had an air conditioning unit installed. They were fast, efficient, experienced, and it was installed at a good price. Marnie and the installers were wonderful to work with and we would certainly recommend them to friends and family.

    Answer from pro:

    Thank you so much for this awesome review! We are so thankful to you for taking the time to do so. Enjoy your new system always. Marnie Amodeo GM

    Reply created 30 Jul 2024
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 28 Jul 2024

    Excellent service will highly recommend

    Amazing Service. Christopher and his technicians were so great. Explained everything thoroughly and did a great job.

    Answer from pro:

    Thank you so very much. On behalf of my brother Christopher and our wonderful team here at Convertible, we all share our thanks with you for taking the time to do this beautiful review. Thank you. Best regards always Marnie Amodeo general manager.

    Reply created 30 Jul 2024
  • Review from k. maloney
    Rating: 5 out of 5
    Review left on 24 Jul 2024

    Great work on full HVAC job

    We are very impressed with the installation of our new water heater, furnace and air conditioner! It was a big job but everything was done smoothly, quickly and neatly in just a day and a half. Kemar and his assistant were punctual, polite and very professional. All the debris was promptly removed and things left neat and tidy. The new setup is so much more compact than our old "octopus" of a furnace! Marnie was terrific in answering our many questions and finding the best equipment for our home. We will definitely recommend Convertible to anyone considering HVAC work.

    Answer from pro:

    Oh my goodness This is so lovely of you, thank you so much for this review, I remember you by your description. Yes, the previous system you had was quite butchered over the years by poor installers, and it had quite a makeover! I'm so happy that you are thrilled, the pictures look amazing. Kemar and Javon did a beautiful job. Thank you for sharing this with others. It means the world to us. Have a wonderful summer, we are always here for you 24/7 Marnie Amodeo General manager

    Reply created 27 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2024

    Excellent and Timely Service

    I am thankful that I was able to get a hold of Chris. He talked me through the process and provided an affordable price for my furnace and AC. In addition, he provided me payment options that were suited to my situation. In addition, the installation was timely and seamless. Brandon and Josh were more than willing to answer any questions I had during their installation. Great team and excellent service

    Answer from pro:

    Dear customer, thank you very much for taking the time to do this review for my brother Chris, and my fantastic technicians, Branden and Josh. We are all very grateful for your business and your support of us through this review. You are very kind and we appreciate you very much. Keep our phone number handy. We are open 24 hours for anything you need big or small or just to say hi. Marnie Amodeo general manager Convertible Heating and air-conditioning since 1967

    Reply created 27 Jul 2024