Convertible Heating And Air Conditioning reviews (2548)

Butch, I can't express enough, my delight in this review with a mere "thank you". Thank you never seems enough. What you wrote about Michaels approach is how we all feel, there is no need for BS, trickery or selfishness when you run a business and provide a service. The only thing that matters is what the customer needs and expects. Our job is to educate the customer and empower them to make the best decisions for them. Then we follow their orders without deviation. We do care, a lot. More for others than ourselves. Thank you for noticing and thank you for the compliments via this review. Don't forget to register your serial number online asap. I will pass on your lovely comments to my staff Michael and our technicians. Marnie Amodeo General Manager

Thank you for this review. I am glad that you found us and decided to give us a try, we take our jobs very seriously. We are always here if you need us, 24 hours a day. Don't forget to register your warranty online. Take care always, Marnie Amodeo, GM

Thank you too, Joe! I am so pleased to read this review. We know how good Kamil is, that's why he's worked for us for almost 15 years, and he has a job for life. That's the key to our success, GREAT technicians who are GREAT, honest human beings. Thank you for your kind review and support of our family business, celebrating 50 years in Mississauga- our first store location ever was on Wolfdale Rd in Mississauga in 1967. Marnie Amodeo, GM

Thank you So very much for this awesome, thoughtful review. It is one thing to be happy with our service, but it is certainly another to take the time out of your day to put such a detailed report together for others to see That is greatly and genuinely appreciated by us. We are thrilled that you are pleased with your experience, we thank you for your business- and -we thank you for your kind words and support of us. On behalf of everyone here at Convertible heating- THANK YOU Marnie Amodeo GM

Thank you Marcelo - the pleasure was really mine. I appreciate your time and doing this review it means a lot to us and yes your job turned out to be more involved than even I noticed when we were happy to complete all of the required extras at no extra cost to you That's just how we roll! All the best always. And don't forget to register your warranty online Marnie Amodeo GM

Bashar, thank you kind sir - we truly appreciate this review on our services. We are also very happy to have you as a customer. Many thanks, good health always. Don't forget to register your warranty online. Marnie Amodeo, GM

Hello Mr. Schilling. Wow. Thank you doesn't seem quite adequate enough for such a review as this. I take special pride in reading this because 20 years ago, my father was your sales rep, and this year it was myself. It's such a great feeling to know that with non-stop hard work, love for others and operating with complete honesty no matter what allows us to always doing the right thing. This makes us sleep well at night and that has brought us a 50 year old success story with no end in sight. We are so thankful to you for your support of our business. We love to wow you with cool products, fair & affordable prices and excellent workmanship. The technicians that installed both your ductless (Roop) and your boiler (Tom), were the SAME technicians who installed your systems 20 years ago. Even our staff never leave us. Peace and good health to you always MSchilling. Thank you on behalf of everyone here at Convertible. Marnie Amodeo, GM

Hi Charles! thank you very much for this review and for your continued loyalty to Convertible over the last 15 years We never go away when you call we come. Thank you once again for your review and your business Marnie Amodeo GM

Hi Tom, thank you for taking the time to do this review. We appreciate the support it gives our business and mostly, we are thrilled to get feedback - good, bad or indifferent. I am glad you are happy too. That is always our goal. Regarding the payment and pricing, we are the most competitive in our pricing for the simple reason that we are willing to take less profit for your benefit. That's always been our philosophy, make the customer happy with excellent service, but without robbing them of their hard earned money. But when it comes to credit card payments, customers don't seem to know that Visa, MC & especially Amex, all have hefty charges to the vendor to the tune of 4-7%! So, on most invoices that can account for $200-400 back charge to us just for swiping your card. And seeing we already work on such a small profit margin (to help our customers) we simply cannot accept credit cards on large amounts. We do in our service department, as those amounts are much smaller. Some companies across Canada having stopped taking Visa for these very reasons. Thank you again for support and I hope you enjoy your new system. Don't forget to register your warranty. Marnie Amodeo, GM

Dear Walter, it is through watery eyes I respond to this review. Thank you so very much. This is the outcome we work so hard for, so thank you for saying so. We respect and value others needs as much as -if not more than -our own..., which is why it's easy to always do the right thing. Enjoy in good health always, Marnie Amodeo, GM