Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2016

    Goodman - Amana air con 2 ton GSX1324

    I have been purchasing heating and air conditioning products from Convertible Air for over 14 years. I have referred many customers as I like my friends and want them to experience the same quality and service I receive. The family owned business has been a pleasure to deal with, especially with professional and courteous service. I live in Whitby not Ottawa as indicated below. L Morillo, Whitby, Ontario

    Answer from pro:

    Thank you for taking the time to write such a wonderful review. You are truly a loyal and valued customer and we appreciate your business in the past 14 years. We hope to continue this relationship and promise to live up to your high standards. Thank you also for your recommendation past and future. Sincerely Antoinette

    Reply created 23 Nov 2016
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 5 Sep 2016

    AC install

    My parents had a watercooled ac unit that had to be removed and replaced. The first time the technicians arrived, they had trouble removing the freon in the old ac unit. They couldn't get the freon removed, but was nice to not charge my parents for this mishap. After the freon was evacuated from another contractor, the installers came back and installed the new Amana AC unit. The installation wasn't bad, but definitely they could have done a better job cleaning up at the end. Overall, the service was good and nice. The technician did forget to leave the ac manual with the install, which my parents are still waiting for. They were prompt with the install, and everything went well after the initial mishap. Thanks Convertible!

    Answer from pro:

    Hi Jackie, thank you for your review, I apologize for the delay. We are going through all homestars reviews to ensure we didn't miss any. In the end we did a great installation for you, the old water cooled ac needed a special gauge which are not used today that much, which is why they had to come back. And just so you know, AC's don't come with and owners manual. Only furnaces do. AC's are high voltage full of explosive refrigerant, there is nothing for a homeowner to do to it. Thus, there is no manual ever left behind on an AC. Thank you once again for your feedback and your business. Marnie Amodeo, General Manager

    Reply created 1 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Sep 2016

    furnace & air replacement

    I was so pleased starting from Michael, the sales rep who went over everything, explaining in full detail and answered all our questions. The installers were Camille and James and they were great, on time and very professional. I feel they did a excellent job in a timely fashion

    Answer from pro:

    Thank you for such a great review. We appreciate your positive feedback. I will definitely pass your kind words on to Mike, Camille and James for a job well done. Thanks again for making our day! Sincerely Antoinette

    Reply created 23 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Sep 2016

    Air Conditioner Installation

    The installation crew from Convertible Heating and Air Conditioning were very friendly and professional. They left our property nice and tidy when they were done. I would recommend them to anyone who wants great service at a very reasonable cost.

    Answer from pro:

    Thank you for taking the time out of your busy day to write a very nice review. We are happy to know you are pleased with our service. We really appreciate any future recommendations. Sincerely Antoinette

    Reply created 23 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2016

    Furnace Replacement

    I was referred to this company by my home protection plan company I subscribe to. Convertible Heating and AC is a terrific company to deal with. the sales person, Mike Edwards was awesome, honest and didn't try to sell me nothing more or less than what I needed. The installers were friendly, tidy, and gave me a lot of product info. Very professional. I would definitely recommend them if you're in the market to buy a furnace or A/C. I also like the fact that they don't contract out their work and the installers work for the company.....This company is a definite 10/10!!!!!

    Answer from pro:

    Thank you for taking the time out of your busy day to write a great review. I will certainly pass on your kind words to Mike. It will make his day as your review has made our day. We appreciate your recommendation! Sincerely Antoinette

    Reply created 28 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2016

    Furance, Water Tank, AC Install

    Convertible replaced my furnace, relocated & replaced my water tank, relocated & replaced my AC, updated over 40'+ of piping to meet current code. Great to deal with, excellent work with the install, was always quick to respond and was able to fit me into their schedule in a short timeframe! Thanks!

    Answer from pro:

    Thank you for sharing your great experience with us. It's great to know you are totally satisfied with our services. We really appreciate you taking the time to write a review. Sincerely Antoinette

    Reply created 28 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Aug 2016

    New Furnace and A/C

    We were referred to Convertible Air by my sister. We had several quotes and they had the best price and service by far. We were very pleased with the sales person as well as the installers. I would recommend Convertible Air to anyone looking to change their furnace or A/C.

    Answer from pro:

    Thank you for writing such a great review. We are pleased to know that you are happy with our services and for sharing it with us. We also thank you for your recommendations. Sincerely Antoinette

    Reply created 28 Nov 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 29 Aug 2016

    New furnace and A/C Unit

    Had Several quotes before choosing Convertible, Michael the salesperson was terrific, made things easy to understand. The installers showed up later than I expected but not a big deal as they worked without a break to have the furnace and A/C installed in around 5 hours, both of them were pleasant and unobtrusive. They placed the A/C unit in a different spot than the old one at my request. My only issue is small, they left some garbage in the back yard and did not clean up the concrete where holes were drilled into my foundation. Again no big deal as I'm happy with the service and the price was great! Would definitely recommend.

    Answer from pro:

    Hi Christine, our apologies, somehow your review wasn't seen by our IT department and at the end of the year, we go onto homestars to ensure we didn't miss anything. Thank you for your feedback, we appreciate it very much. My men are expected to take away all garbage, and I do apologize that they did not. You may contact my store anytime and ask for me and I will send you a gift card to make up for the garbage left behind. Marnie Amodeo, General Manager 1-800-423-0969

    Reply created 1 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2016

    Air Conditioning and humidifier

    Amazing to deal with. Sam the president is great guy Best price and workmanship no shortcuts taken very professional. Calls were returned on time. In the business for 50 years. Without hesitation I strongly recommend this company. I am not related to the above company. Only a customer.

    Answer from pro:

    Thank you for taking the time to let us know how you feel in your review. It's good to know you are a happy customer. We appreciate your future recommendations. Sincerely Antoinette

    Reply created 29 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2016

    New AC

    My AC broke and Convertible replaced it at a reasonnable cost and delay! The machine I got is an Amana 2 tons and it works great. I know there are possible better units based on online reviews but for the price and considering that this machine works exactly as advertise I am very happy.

    Answer from pro:

    Thank you for taking the time to write a nice review. We appreciate your positive feedback. Sincerely Antoinette

    Reply created 29 Nov 2016
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