Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from George Terzievski
    Rating: 5 out of 5
    Review left on 24 Mar 2016

    Furnace replacement

    We recently replaced our furnace which was deemed unsafe due to cracks found in heat exchanger during annual maintenance by EnerCare. We shopped around for best overall deal on value. Our search was immediately over after Marnie from Convertible Heating & Air Conditioning (a family owned dealer ) came to provide her quote. She wasn't pushing to make a sale as others did. She gave me best quote for same or similar equipment. A few day's later after discussing our options with my wife, we decided to go with Marnie's quote for furnace and installation. Her Technicians ironically both named Adam and both looking and being young, I was a bit nervous about their abilities and experience. Boy did they quickly change my first impression. They showed up at 10 a.m. and left at 4:30pm. They worked well together and I could see they were very experienced . What I liked is that the one Adam that led the installation was very thorough and basically quadruple checked everything they did during installation and also at the end. To me this was superb and I very much appreciated his workmanship and his ability. Both very much qualified. They did not disappoint in their abilities. Thanks to both fora installation wwell done. Thanks Marnie for sending me an experienced team. I'm convinced that ALL your Tech's are just as experienced. I also liked that Marnier was flexible with payment options. Again, thanks! I already told a few acquaintances about my positive experience with dealing with Convertible heating and air conditioning and the product that Marnie suggested Amana Distinction furnace GMVC960803BN. VERY SATISFIED CUSTOMER from Oshawa, Ontario Canada.

    Answer from pro:

    Thank you George. This is such a wonderful detailed review. I am SO glad you are happy. Our customers are very special to us. Thank you for becoming one of them. All our very best, Marnie Amodeo, Staff and Family at Convertible Air

    Reply created 6 Dec 2016
  • Review from Dwight
    Rating: 5 out of 5
    Review left on 22 Mar 2016

    Water Heater

    After getting quotes from multiple vendors on a boiler and separate water heater, I had them come by. Marnie, a female tech from Convertible, compared to the 5 male techs from other vendors, was head and shoulders more likeable and competent than the rest. I picked Marnie for the water heater and her crew came in, indicated an amount of time it would take, completed the installation in that time and were pleasant people. There was a minor leaky valve that, having some welding experience myself I might let go, but they said no, went and got a new valve and replaced it and that was appreciated. I picked another company for the boiler and 1 + years later I'm having trouble with the boiler and scheduling a tech to get here from that other company. Based on my interactions with Marnie, I doubt I'd have the same problems with her. I picked the other company for boiler because they came back with slightly better parts warranty and labor warranty as I remember. The warranty at the other company expires this year and I'm going to call up Convertible to have them do future service and maintenance on both appliances. Many of the sales people tell you to go for product offerings so they can get their commission, Marnie isn't like that. She has character and you can tell is a person of high integrity. You won't be disappointed Dwight

    Answer from pro:

    Dwight, you are such a gentleman. Thank you - really - from the bottom of my heart for this review. I couldn't have written it better myself. I have since spoken to you by phone assisting you with other stuff, but I just read your review now. I had some internal IT issues with my homestar reviews and are late in responding. But nevertheless we are SOOOOO happy with this Dwight. Reading another persons opinion of me, re-inforces in my own mind that I'm doing a good thing for others and that really drives me to excel. Thank you - talk soon I'm sure. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2016

    New furnace & water heater

    The price we got from Chris was cheaper than 3 other companies we contacted and he was very nice. The installers were very nice and explained exactly what they were doing . I recommend this company !!

    Answer from pro:

    Thank you Miki, you are a gem. We appreciate your comments and time and effort in doing so. I will pass on your nice words to my brother Chris. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2016

    Air Conditioner Replacement

    This company gained a new loyal customer today. I'm beyond satisfied with the team. Marnie was extremely knowledgeable and a pleasure to deal with. I can't compliment the Installation team (Adam & Adam) enough. They took their time, they did a professional job and went the extra mile. They made sure I was completely satisfied. I highly recommend this company you definitely won't be disappointed!!!!

    Answer from pro:

    Thank you Raymond. This is what I live for. You gained a loyal service provider for life! We look forward to serving you and all your friends and families HVAC needs. You are a wonderful man Raymond, I'll always remember working with you. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from Jill B
    Rating: 5 out of 5
    Review left on 16 Mar 2016

    Excellent

    I cannot speak highly enough about the knowledge, expertise and perfect calm Marnie and her team bring to their work. Marnie's recommendations have left me with much better heating in my home. Her team could not have been better, tidier or more considerate in their work. They problem solved creatively, and were truly committed to a job well done. They even tidied some previous work to ensure I was left with a truly professional finish from exterior to interior. I now have highly reliable heating and air conditioning and hot water, and more importantly, I know that I will have excellent service and maintenance in the future. Convertible Air's is highly impressive team and I strongly recommend them. Marnie's guidance for toward a Trane furnace

    Answer from pro:

    Jill, I will always, always remember you Jill. Our brief encounter has turned into a long almost 2 year relationship! We started at your home with a small job, and have been coming back to build you more and more stuff for the last year or more! It's been great. We know you are happy and that makes us feel really good. I'll never forget the first time we met for the quote, I left your home and my car battery died. I had to get a boost from a taxi and I sat and looked at your home for an hour waiting. It was pretty funny. Enjoy and I have no doubt, we'll talk soon by phone. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2016

    ✨✨NEW FURNACE & WATER HEATER INSTALLATION✨✨

    Hello everyone I would like to express my sincere thanks to this wonderful company. This is the second time I have used them and I continue to be very satisfied. Again I met Marnie, a very friendly, and down to earth, person. She carefully took her time and went over the furnace installation requirements, including the estimate offering her knowledge and expertise. She let me know about the recent government rebates that I would qualify for which was as I save big $$$.. Thank you Marnie

    Answer from pro:

    Jannine, thank you for this review. I know it was a while ago, but we had some internal problems with our homestars reviews getting to me. I am only reading this now. I am so grateful to you. I remember you very well, you had such a hard time with the previous HVAC company you worked with, and as such, were very sceptical when we met. I think you know now, you are in good hands. I thank you for mailing me your gas bill! The reduced amount of gas compared to before is amazing! Enjoy your combi boiler. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2016

    AC Replacement

    My AC finally died on us on the hottest days of the summer, no worries, called Chris at Convertible Heating & Air conditioning, they quickly installed a new High Efficiency unit. Runs great and so so quiet. Great job as usual.

    Answer from pro:

    Adriano, thank you for your continued business. We value it so very much and thank you for this wonderful review. All the very best, Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2016

    Furnace and Humidifier

    Marnie came to tell us all about the company and the products she is very friendly and well informed about her products. And there service tech (Reiter) was very professional and did a great job. would recommend them to other people (friends and family) thank you so much for being a pleasure to work with

    Answer from pro:

    Dave, thank you so much for this review. I am sorry this is arriving late, we had internal issues with our reviews and I am only reading this now. Please accept my thanks for it. I know time is precious and online reviews are an effort sometimes, but you were a real pleasure to work with and I am very appreciative for everything. We are a phone call away. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2016

    New AC and Furnace installed

    Our Furnace went down on one of the coldest days of the year, we reached out to Convertible for help and received a prompt response from Marnie who was very informative with our options. We were happy enough with the pricing that we decided to also purchase a new AC unit as our current one was nearing it's expiration. Dieter arrived the very next day and did an excellent job installing the new Furnace, we were very pleased with both the work and the professionalism. The following week when the weather was milder Dieter returned and installed the new AC unit. Thanks again Marnie and Dieter for the great service.

    Answer from pro:

    Michael, I appreciate this review a lot. It is so nice and complimentary towards me and my technician Dieter. All of my men (and women) work around the clock to get things done. We know it's all worthwhile when we read reviews like this. Thank you Michael. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2016

    Efficient, well-priced replacement of our gas furnace!

    Called them to schedule an estimate for our furnace replacement - Mike was able to come over within a couple of hours on the same day and not only was their price better than I expected but he was able to schedule the installation for the very next day. Adam and Adam completed the installation well within the estimated five hours and left our house very clean - they took pains to remove their boots whenever they had to step off the drop-cloths.

    Answer from pro:

    It is with great thanks that we read and enjoy this wonderful review. Your time in doing so is grately appreciated. Thank you so much Kiron. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
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