Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2016

    Amanda furnace installation

    I picked convertible heating and air conditioning mainly because of the price. I also liked that they have a ten year parts and labour,plus lifetime on the heat exchanger! marine Amode was excellent to deal with and very comforting and professional. Installers did a great job. I would highly recommend this company! Ten star rating in my opinion.

    Answer from pro:

    Peter, we thank you so much for this review. And funny enough, we just spoke on the phone last week! And thank you also for referring me to your friends, they were very happy with our work too. I hope you are enjoying everything - we will talk soon. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2016

    Hot Water Tank

    Great experience! They provided lots of information by phone and came out to install our hot water tank the next day. Techs were nice, careful and knowledgeable. I'd definitely use them again.

    Answer from pro:

    Thank you Anna, we are so pleased to hear this review. We apologize for the late response, we missed a few homestar reviews due to an internal IT problem, however, it's never to late to say thank you we feel! You're the best! Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from Shannon Dimanis
    Rating: 5 out of 5
    Review left on 27 Jan 2016

    Furnace service

    My furnace was not working when calling for heat so I called Convertible. They came quickly and resolved my issue in no time. I appreciated the quick response and the friendly technician.

    Answer from pro:

    Shannon, we appreciate you. This is a great review, it's a testament to our fast and efficient service & repair deptartment. We thank you for taking the time to do this for us. Welcome to Convertible, we are always open. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2016

    Furnace repair/replacement

    I came home from work only to discover my furnace wasn't working. I had hoped to get through this winter, before replacing my 20+ year old furnace, trying to avoid what I thought would be a costly aggravation I could do without. My home warranty program had sent Raj (who had repaired it last winter) to take a look. Due to part cost and furnace age, I had to wait for them to approve to cover the repair. Raj left me with two heaters for warmth. I was informed the next morning that they would not cover it, and Convertible said they could repair or replace it. After looking into my options for buying, I decided to go with Convertible. Mike came over to discuss/assess the situation, which turned out be a straightforward installation, at a good price. He also left me with an additional two heaters. The installation was done on Monday, in a timely and professional manner by Toby and Drew. Turned out that that I'd what I dreaded wasn't really so bad after all. When I am ready to replace my A/C, I will be calling them to do the job. Thanks to all for a job well done.

    Answer from pro:

    Carolin, thank you for sharing your story. We really appreciate the pat on the back and the online review for others to learn about. Your business and your efforts are what makes us a successful company approaching our 50th birthday party. We thank you for being a part of it. From our family to yours, Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2016

    Furnace replacement

    I have lost heat on one of the coldest day and I contacted various company for a quote and Convertible Heating provided best quote and they respond to my late call with most efficiency. The technician was on time and professional in responding to my calls and completing the installation.

    Answer from pro:

    Thank you Sue, this is music to our ears. We couldn't have said it better ourselves. Thank you for your time and effort in doing this review for us. We truly appreciate it Sue. Many thanks and wishes for good health and happiness always. Marnie Amodeo General Manager

    Reply created 6 Dec 2016
  • Review from Haytham Jubran
    Rating: 5 out of 5
    Review left on 20 Jan 2016

    Water heater replacement and installation

    Weekend approaching and suddenly the water heater decides to leak and no hot water for the family. Prompt response to my call and the agent Christopher was very professional and explained the problem and what all my payment options were. All the work was done in 2 hours with no fuss, and working perfectly since.

    Answer from pro:

    Thank you Haytham, on behalf of Christopher and all our family and staff, we appreciate your kind words in this review. You shared your valuable time so others may benefit from this review. We are grateful. Be well, Marnie Amodeo General Manager

    Reply created 7 Dec 2016
  • Review from Monica Simpson
    Rating: 4 out of 5
    Review left on 19 Jan 2016

    Furnace / AC

    Very pleasant and knowledgeable group of people. Both Adams who installed my furnace always maintained a clean work environment and always asked my opinion before they did something that would require holes in the walls or tubing/wires outside. They have prepped everything for when spring comes and I can get the AC in, so I can't wait to see them again and get some cold air into the house, but only during the summer! So happy my house is warm and cozy now

    Answer from pro:

    Monica, we are so glad to hear you had a great experience with us. Your comments are appreciated and respected. We apologize for the late response, we had an internal IT glitch with our homestars reviews and we are just reading this now. We feel it's never too late to say thank you and show appreciation. Marnie Amodeo General Manager

    Reply created 7 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2016

    Furnace and AC Installation

    With the failing furnace getting quotes for a replacement was like seeing a bunch of tow truck drivers fighting for piece of a pie. That is until I met Convertible. No haggling. Good advice, and just a decent price for top brand equipment. I asked for A-Team to install the new furnace and AC, and now that installation is done I am trying to figure out how to mess up my basement to return it to the original state. I am very particular about quality with attention to detail, and it is extremely rare for me to go through a house project like this without seeing a flaw. The 10 stars score is well deserved. It would have been be 12 stars if it was available. Thanks!

    Answer from pro:

    Dear Mirek, the words "thank you" cannot express enough how much we appreciate this feedback. We live for this stuff! Our mission is to please customers beyond the status quo being offered by our competitors. With us there is no trickery or baloney, just the facts and good old fashion common sense. So on behalf of my amazing sales team, installation team and all of the family here at Convertible Heating, we thank you from the bottom of our heart. Marnie Amodeo, General Manager

    Reply created 16 Jan 2016
  • Review from Navtej Grewal
    Rating: 5 out of 5
    Review left on 13 Jan 2016

    New Furnace

    My old furnace was leaking carbon monoxide and needed to be replaced asap. It was -9 degrees outside and my home was losing heat fast. I called Chris at Convertible and he came quickly. Chris explained what had happened (broken heat exchanger) and what needed to happen (a new furnace). He could replace it the next day. He had the cheapest quote and I replaced my AC last year and was happy with their service. Installers were friendly and knew what they were doing. It was a 4 hour job and I finally got my heat back on. Thanks Chris and Convertible for the great price and service!

    Answer from pro:

    Dear Sir, we thank you very much for this review. We are very proud of our staff and all the amazing work they do for the public. Welcome to the family! I hope you enjoy your safe and warm house now. We are very glad you found and look forward to taking care of you in the furture. Marnie, Chris and Sam Amodeo & all staff @ Convertible heating

    Reply created 16 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2016

    Great Service and Communication

    Convertible did an excellent job on re-routing our ductwork for our basement renovation as well as installing a brand new HVAC system. They worked well with on contractors and got the job done in time for us to move in and enjoy our new home. Highly recommended!

    Answer from pro:

    It was our absolute pleasure to do this for you. We are delighted that you are so pleased. Thank you for this review, please accept our apologies for the delay response. We had an internal glitch and just realized yours had not been attended to. With sincere thanks, Marnie Amodeo, Staff and Family at Convertible Heating & AC

    Reply created 7 Dec 2016