Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2020

    Furnace Replacement Installation

    he customer service and personality of this company is excellent. The sales process was a little slow as my inquiries started just after Stage 1 reopen of COVID, however, Marnie was SUPER once my response was received and very appreciative of my patience. I am 100% satisfied with my furnace and the installers (Rick and Charlie) were absolutely professional and gentlemen. Great work Convertible Air and when another appliance needs to be replaced, I am calling you! Thank you!

    Answer from pro:

    Judy, thank you so much for this wonderful feedback. We are thrilled you are happy. I am sorry for the slight delay in the very beginning, it was so busy I've never seen a year like it. Thanks for using Convertible and for this wonderful review. Please ensure that you have registered your serial number online. Enjoy in good health always. Marnie, Rick & Charlie

    Reply created 26 Oct 2020
  • Review from Aspi Dastoor
    Rating: 5 out of 5
    Review left on 27 Jun 2020

    Fast, reliable, reasonable and fantastic

    The team at Convertible Heating And Air Conditioning were absolutely fantastic from start to finish. Our AC unit failed during a heatwave and the business owner personally paid us a home visit to ensure that we were well taken care of and assured of the value we were receiving. The quote was incredibly reasonable for the work involved and the service team did a fantastic and professional installation all within the same day. After the job was complete, they even hauled away the old equipment and cleaned up the job site. The entire process was efficient, seamless, hassle free and very re-assuring. This is an honest business with honorable people. 10/10 would recommend.

    Answer from pro:

    Aspi, it is such a pleasure to have customers like you. Thank you for your support, it’s been our absolute pleasure serving you. Stay well always. We are always a phone call away, 24 hours a day. 1-800-423-0969 Marnie Amodeo, General Manager

    Reply created 26 Oct 2020
  • Review from Andrew
    Rating: 5 out of 5
    Review left on 27 Jun 2020

    New AC and Furnace: Great experience & excellent value!

    When I first called, I spoke to Sam. He was very friendly and gave me a rough idea of costs over the phone after I described my current furnace/AC and the size of my rental property. He scheduled Chris to come to the house and after the assessment, the cost came in slightly lower. Chris was thorough in describing his recommendation. He was friendly, straight forward and there was no pressure; it was a fast and efficient meeting. The installation was booked within the week. The installers were great. They were friendly and very focused. They took me through a review of the installation afterwards, and they left the work area very clean when they were done. I received three quotes before selecting Convertible Air. I'm very happy with my choice. Thank you Sam, Chris and team!

    Answer from pro:

    Thank y you! On behalf of my father Sam and my brother Christopher, please accept our warm thanks and gratitude for your business and for this review. We appreciate your time. Marnie - Sam & Christopher Amodeo

    Reply created 26 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2020

    Carrier Air Conditioner

    Great job on the installation. The A/C is working great. I would recommend to anyone looking for a new unit. The best part about this process was the speed in which they were able to arrive and my home and get the unit up and running.

    Answer from pro:

    Oscar, it is such a pleasure to have customers like you. Thank you for your support, it’s been our absolute pleasure serving you. Stay well always. We are always a phone call away, 24 hours a day. 1-800-423-0969 We are fast because we have done this thousands of times! Marnie Amodeo, General Manager

    Reply created 26 Oct 2020
  • Review from xhulio keli
    Rating: 5 out of 5
    Review left on 26 Jun 2020

    Great price and great service

    I had positive experiences with the salesperson and with the installation technicians. The salesperson recommended the most appropriate units and informed me of all the sales the company had at the time. The technicians were professional, efficient and the installation was very tidy. At the end they explained how to operate the new units and gave me maintenance tips.

    Answer from pro:

    It is such a pleasure to have customers like you. Thank you for your support, it’s been our absolute pleasure serving you. Stay well always. We are always a phone call away, 24 hours a day. 1-800-423-0969 Marnie Amodeo, General Manager

    Reply created 26 Oct 2020
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 26 Jun 2020

    HVAC

    The were very fast, friendly and efficient. They explained what they were doing and once the installation was done the explained how the equipment worked. They also cleaned up after they were done.

    Answer from pro:

    Thank you for this review, we are very grateful for it. This has been quite a year for everyone, we hope that our small part has made your life easier. We have really enjoyed working with you, and are always here for you 24 hours a day. Stay well, always. Marnie Amodeo General Manager

    Reply created 26 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2020

    Goodman A/C

    We were very satisfied with both the install and customer service level we received from Convertible Air. Our A/C was 25-years old, and we had a block of ice on the furnace, as the compressor had broken and refrigerant leaked; after calling 4-companies for quotes, we decided to proceed with Convertible Air, and happy we did! Dieter completed the install for us; he was on time, and was very careful with moving the new unit in and old one out. We will definitely be recommending them to our family and friends!

    Answer from pro:

    Thank you for this review, we are very grateful for it. This has been quite a year for everyone, we hope that our small part has made your life easier. We have really enjoyed working with you, and are always here for you 24 hours a day. Stay well, always. Marnie Amodeo General Manager

    Reply created 26 Oct 2020
  • Review from Corey Wilson
    Rating: 5 out of 5
    Review left on 22 Jun 2020

    Air Conditioner Replacement

    Great service and installation, from the time that I initially spoke with Marnie. Marnie was very knowledgeable and took the time to explain all options for replacing our air conditioner. She was upfront about indicating models / options that she didn't think we needed, which was appreciated. The installation went smooth and there were no unexpected costs. Would definitely recommend Convertible Heating & Air Conditioning in the future.

    Answer from pro:

    Thank you for this review, we are very grateful for it. This has been quite a year for everyone, we hope that our small part has made your life easier. We have really enjoyed working with you, and are always here for you 24 hours a day. Stay well, always. Marnie Amodeo General Manager

    Reply created 26 Oct 2020
  • Review from Garry Gill
    Rating: 5 out of 5
    Review left on 22 Jun 2020

    New A/C and Furnace installation

    My old AC broke and I called several dealers including Convertible. Michael from Convertible called me the next day, explained their plans and promotions and arranged a quick installation service within a week's time with products of my choice. Installers also came in quickly and on time, took their time and did their job nicely . So far everything works well.

    Answer from pro:

    Thank you for this review, we are very grateful for it. This has been quite a year for everyone, we hope that our small part has made your life easier. We have really enjoyed working with you, and are always here for you 24 hours a day. Stay well, always. Marnie Amodeo General Manager

    Reply created 26 Oct 2020
  • Review from Vanessa Wynn-Williams
    Rating: 5 out of 5
    Review left on 22 Jun 2020

    Great Central Air Installation

    We just had central air conditioning installed by Convertible, and would highly recommend this company. Both sales (Chris) and service (Adam) were timely, professional, and took care to make sure that the work was seamless and safe (PPE was used during the installation).

    Answer from pro:

    Thank you for this review Vanessa, we are very grateful for it. This has been quite a year for everyone, we hope that our small part has made your life easier. We have really enjoyed working with you, and are always here for you 24 hours a day. Stay well, always. Marnie Amodeo General Manager

    Reply created 26 Oct 2020
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