Canada's Restoration Services

Rating: 4.9 out of 5

Canada's Restoration Services reviews (593)

  • Review from Customer of Canada's Restoration Services
    Rating: 5 out of 5
    Review left on 15 Jun 2017

    mold remidation in basement

    Jorge was able to get his team over and solve the issue. HIs staff and him are very friendly and give honest advice and are not looking for ways to make work that is not necessary. Jorge worked with me for financing as insurance wasn't going to cover it and he told me of some things I could do in the future to prevent this from happening again. Great company. Go with them!!!!

    Answer from pro:

    Hi, We are so happy that you are satisfied with our work. Our employees are hard working and provide the best service you could want in your home. Mold in your home can be daunting and if handled incorrectly can lead to several problems. Thank you for your kind words and taking the time to share your experience with CRS. Please know if you need anything in the future to contacts at any time. -Laura

    Reply created 21 Jun 2017
  • Review from Patrick Farries
    Rating: 5 out of 5
    Review left on 7 Jun 2017

    Basement Flood and reconstruction

    I returned home after work to find my basement had flooded. I worked to remove the carpet, and clearup the water until I realized I was in over my head as the water was still coming in. I called Canada restoration, Jorge (General Manager) and Jon (Regional Manager) came over. Jon located the cause of the flood almost immediately and got the water draining. Once Jorge and Jon were done assessing the damage they had a team come in to do cleanup and remediation. The team was friendly and always made sure to call ahead before arriving at my home. The reconstruction process went without a hitch. Everything was clearly defined in Jorge's quote and there were no issues making adjustments like selecting different paint colours. Jorge was my point of contact through the remediation and reconstruction process. He was very easy to work , always available to answer my questions and kept me up to date. Jorge worked with me to get financing in place and to keep the cost down as insurance was not covering anything. I'm very pleased with Canada's Restoration Services and would recommend anyone in a flood / water damage situation to give them a call.

    Answer from pro:

    We are so glad the we could help with your water damage situation. It can be overwhelming to have to deal with. Please know if there is anything we can do for you in the future, don't hesitate to give us a call. -Laura, Customer Service

    Reply created 7 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2017

    Possible Mold in Attic

    Aris came out this morning to check for mold in my attic, as we were having problems with condensation in the ceiling of a bedroom and staining of my closet roof. He advised me that we do not have mold and a few tips of what can solve the issues. Nice to see that there are honest people out there! I would recommend this company!

    Answer from pro:

    Condensation can be a problem if not removed it will cause wood rot and/or mold. I am glad that with Aris's help you were able to resolve the issue. Please call us if there is anything we can do for you in the future. -Laura

    Reply created 24 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2017

    Water Leakage Inspection

    Had Aristides (Project Mgr) come in to inspect some water damage on a ceiling. He was very patient in answering all questions and very professional in his diagnosis. It turns out the issue may be in the threshold of the garden doors. The inspection was free of charge and I would definitely consider them for any future work based on my client experience.

    Answer from pro:

    We are so glad that you were able with the help of Aris to determine where the leak was coming from. Please let us know if we can ever help in the future. -Laura

    Reply created 24 May 2017
  • Review from Customer of Canada's Restoration Services
    Rating: 5 out of 5
    Review left on 15 May 2017

    Mould Inspection

    Free estimate to inspect what looked like mould in my bathroom ceiling. Turns out it was not mould at all and all I need is a repaint. Very happy with professionalism and service.

    Answer from pro:

    We are so glad that our inspection was helpful and that the issue as resolved. Please know that if you require our services in the future you can contact us at anytime. -Laura, Customer Service

    Reply created 16 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2017

    Mold inspection

    Great inspection free of charge - it was a mold issue i could solve myself and Aristides advised me with my best interest in mind. Friendly and good service - recommended.

    Answer from pro:

    We couldn't be happier that your mold issue was resolved. Aris is a valuable Project manager to our team. Please know if you have any further issues in the future that would need our attention please know you can contact us at anytime. Regards, -Laura

    Reply created 28 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2017

    Attic Mold Inspection

    Aristides from Canada's Restoration Service came by our home to inspect our attic for potential mold and provided the most honest assessment yet - you don't need to do anything! We had used CRS on our old home and they did a great job of removing actual attic mold, so it was without hesitation that I called them first. Luckily our new (60 year old) home is mold-free and CRS was able to provide that peace of mind. Thanks!
  • Review from Customer of Canada's Restoration Services
    Rating: 1 out of 5
    Review left on 20 Apr 2017

    Asbestos Removal

    I had someone come out from CRS to test for asbestos, which came back positive. I decided to go with them because of the fantastic reviews but I did not have a good experience. I had to ask for the results, and I was told different results on the phone compared to what was in the report. When I asked for clarification, I never got an answer. For the price you pay for asbestos testing, a more professional interaction would be expected. I'm glad I went with someone else for the actual removal of the asbestos. I would not recommend CRS.

    Answer from pro:

    Hello, Just wanted to reach out to you regarding your experience with us. We simply deliver the samples to the lab, then build the scope of work and estimate based on the results. You had emailed us some question after receiving the results from the lab to which we suggested that you contact the lab and speak to the Hygienists at the lab. We provided you with an estimate for removal of the asbestos for the 2 areas that contained the asbestos according to the lab results. Sorry for any inconvenience you feel you had with us. We are glad that you were able to get the asbestos removed from your home.

    Reply created 21 Apr 2017
  • Review from nerina
    Rating: 5 out of 5
    Review left on 12 Apr 2017

    Asbestos Inspection

    Thank you Aris for making the time to come to my home on short notice for asbestos consultation. I truly appreciate the information provided and the next step approach in keeping my family safe! Moreover, I appreciate you trying to find the best solution for us while keeping the costs in mind. Without a doubt, we would recommend Canada's Restoration Services to anyone!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2017

    Basement mold removal

    This review was written on behalf of my mother- "I called Canada Restoration and within 24 hours someone was sent out for a free estimate for removal of basement mold. Mr. Arias Rodriguez was very professional, personable, polite and understood exactly what needed to be done. He gave me a quote and provided me with his direct number. He was available to answer any questions I had before we had agreed to go with his company. The day of the service, his team was on time, efficient and followed through with their projected timeline. Thank you very much Arias for the great work your team provided! " Doreen.

    Answer from pro:

    Thank you so much for sharing your experience Doreen! It was my pleasure to be able to assist you with mold removal in your basement. Aris - Senior Project Manager

    Reply created 20 Mar 2017
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