Canada's Restoration Services

Rating: 4.9 out of 5

Canada's Restoration Services reviews (593)

  • Review from Customer of Canada's Restoration Services
    Rating: 5 out of 5
    Review left on 25 Oct 2023

    Mold removal

    Lester, Tono and Edna did a fabulous job. Clean, respectful and impressive is the only way to describe their work.

    Answer from pro:

    Thank you for choosing Canada’s Restoration Services. We are so happy to hear that Lester and his team exceeded your expectations. Thank you for the kind review and 10 stars! I will let the team know. Thank you again for choosing Canada’s Restoration Services, and please know that if you need anything in the future, you can contact us at any time. -Laura, Customer Service Manager

    Reply created 26 Oct 2023
  • Review from Adam Rosenberg
    Rating: 5 out of 5
    Review left on 21 Sep 2023

    Mold Removal

    Having mold in your home is a scary thing to find. I reached out to Canadas Restoration Services and Lester was over in a matter of days to inspect. He was prompt and informative on everything that needed to be done and put us at ease about the upcoming work. The quote we were provided was clear, detailed and laid out the full expectation of the work that was to be done. On the day of the removal Jose and Juan-Carlos showed up exactly when they said theyd be there and were great in walking me through what theyd be doing. The proper containment was set up making us feel safe while the work was happening. They would continuously check in and show the progress. While they found more than initially expected, their level of care and professionalism meant they wouldnt leave our home in an unsafe position. They protected our floors with coverings, used tape that protected our walls from having to be repainted and left the areas they worked in spotless. I would truly recommend Canadas Restoration Services to anyone who finds themselves in a similar position as we did.

    Answer from pro:

    Hi Adam, Thank you so much for taking the time to share the experience you had with Lester and his team. we appreciate 10 stars and your kind words. Please know that if you need anything in the future, you can contact us at any time. Thank you again for choosing Canada’s Restoration Services - Laura, Customer Service Manager

    Reply created 25 Sep 2023
  • Review from Jason Binder
    Rating: 5 out of 5
    Review left on 22 Aug 2023

    Mold Remediation

    Lester and his team did a great job with remediating our mold issue. Lester was responsive and patient with all of our questions, even responding to emails in the evenings and on weekends. His teams worked fast and efficiently, and also disinfected our cold room at no extra cost. Ideally we won't have an issue like this in the future, but if we do, we know whom to call.

    Answer from pro:

    Hi Jason, Thank you so much for the kind review and 10 stars! Lester and his team do amazing work. We are happy to hear that they exceeded your expectations. Please know that if you need anything in the future, you can contact us at any time. Thank you again for choosing Canada’s Restoration Services. -Laura, Customer Service Manager

    Reply created 23 Aug 2023
  • Review from Abe Chong
    Rating: 5 out of 5
    Review left on 19 Aug 2023

    Mold Remediation in the Attic

    Canada Restoration Services did a great job in removing the Mold. The Project Manager (Lester) was very knowledgeable and helpful. The Technicians (Jesus and Adrien) who did the work were well trained - wearing Hazmat suits, respirators etc. They knew how to set up a Hazmat quarantine area separating our bedroom area and the area where they dressed to go up into the attic. We were most impressed at the work discipline they showed to ensure that our living quarters and themselves did not get contaminated throughout the decontamination process. We recommend them without hesitation. Pictures before and after were provided and showed the fantastic job they did.

    Answer from pro:

    Hi Abe, Thank you for the kind review and the 10 stars! We are so happy to hear that Lester and his team were able to meet your expectations and get your attic mold free. Please know that if you need anything in the future, you can contact us at any time. thank you again for choosing Canada’s Restoration Services - Laura, Customer Service Manager

    Reply created 21 Aug 2023
  • Review from Customer of Canada's Restoration Services
    Rating: 5 out of 5
    Review left on 14 Mar 2023

    Mold Removal in basement's Rec room

    I called Canada's Restoration Services for a mold removal in our basement's rec room, Laura the customer service was great to deal with, Alex and Jorge were great scheduling the teams and provided constant communications, already recommended them to my friends as well.

    Answer from pro:

    Thank you so much for the kind review. We are so happy to hear how satisfied you were with our services. Mold removal can be overwhelming for any homeowner. Please know if you need anything in the future you can contact us at anytime. -Laura, customer service manager

    Reply created 15 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2023

    Mold remediation

    Highly recommend this company. I sent an email requesting a quote for mold remediation, they called me literally within 1 minute of sending. They had an inspector to my house within a day, provided a quote for the remediation and a date for the work. Crews arrived on time, very professional, room was spotless after remediation. Work was done exceptionally well and exactly to the quoted price. Very pleased, excellent customer service!

    Answer from pro:

    Hi Steve, Thanks so much for the kind review! I'm so happy to hear that you were pleased with our services. Please know if you need anything in the future you can contact us at anytime. Thank you again for choosing Canadas Restoration Services. -Laura, Customer Service Manager

    Reply created 21 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2022

    Mold removal and replaced insulation

    Thank you restoration team for the excellent work completed. Your friendliness, professionalism and mannerisms were greatly appreciated.

    Answer from pro:

    Thank you for the kind words and 10 stars. We are so happy to hear that you are pleased with our teams and the service they provided. Please know that if you need anything in the future you can contact us at anytime.-Laura, Customer Service Manager

    Reply created 22 Nov 2022
  • Review from Jeff Godier
    Rating: 4 out of 5
    Review left on 15 Sep 2022

    Mold to be removed and areas to be mitigated

    The guys came in and had containment barriers/zippered door and used all safety precautions. They were efficient and very thorough. The only downside was the company was too busy to have a person come and re-do the drywalling repairs etc. I had to take care of that myself.

    Answer from pro:

    Hi Jeff, Thank you again for choosing Canada's Restoration Services. We are happy to hear that you were pleased with our services. We do apologize that we couldn't help with the replacement of the drywall. Please know if you need anything in the future you can contact us at anytime. -Laura, Customer Service Manager

    Reply created 20 Sep 2022
  • Review from HomeStars user from Aurora
    Rating: 5 out of 5
    Review left on 5 Aug 2022
    Remove Toxicity and Mold
    They assessed and quickly sent a crew within 2 days. The crew explained everything anc took the time also to protect my asthma The Job completed efficiently and excellent. I've already recommended them to others.

    Answer from pro:

    Thank you for the kind review! We are so happy to hear that we pleased with the our services. And thank you for the referrals as well. Very kind of you! Please know if you need anything in the future you can contact us at anytime. -Laura, Customer Service Manager.

    Reply created 15 Aug 2022
  • Review from Customer of Canada's Restoration Services
    Rating: 1 out of 5
    Review left on 3 Aug 2022

    Over promised, under delivered

    Mislead on services that would be provided. Over charged. No follow ups or return of calls after payment. Dont work with Jorge

    Answer from pro:

    Hello, Very sorry to hear you were not happy with our services. Unfortunately with little information about the work that was done or being able to know the situation its hard to rectify it. I would love to be able to try to make this right for you, so if you wanted a further conversation you can always contact me directly at 8885510514 ext. 112.-Laura, Customer Service Manager

    Reply created 29 Aug 2022
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