Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (835)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2023

    leaking basement

    Last week of December, Larry & Igor (not me) fixed a crack in our foundation in 1 day once informed of municipal utility lines. This after Larry wouldn't take payment last summer for inspecting, reassuring me water in my basement then was not from a cracked foundation (it hadn't cracked yet, and affected a different room) but overflow from window wells, coaching me effectively how to fix the problem myself, and checking on my progress. The relief of having Larry's opinion and management of our problems is priceless. Always courteous, professional, prompt and effective -- real value. I wish all the people I ever need service from were like him.

    Answer from pro:

    Dear Igor, We're really grateful and appreciate you taking the time to share your rating with us. Larry, and Igor will love to read the kind words you left about their service! Our company always likes to ensure that customers such as yourself are aware and comfortable of each step required to fix the issue. Thank you for the feedback and we hope you visit us again! Sincerely, AquaTech Waterproofing Team

    Reply created 2 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2023

    Highly Recommend

    Ive hired AquaTech on more than one occasion and theyve been great to work with every time. Nico is always super thoughtful and communicative when working through the issues I was having in our basement, and Igor and Alex did such a thorough job at a remarkably fast pace so much so Ive had a contractor ask for their info to use on other jobs. 10/10 all the way around. Great company and great customer service!

    Answer from pro:

    Dear Mark, We greatly appreciate you leaving us this wonderful review and 10 star rating! Nico, Igor, and Alex will be very happy to hear that their hard work pays off. Thank you for choosing us and placing your trust in our company for your projects. We are always here for you. Sincerely, AquaTech Waterproofing Team

    Reply created 23 Jan 2023
  • Review from mayur padhiyar
    Rating: 5 out of 5
    Review left on 12 Jan 2023

    Internal Waterproofing

    We consulted Aqua Tech for our basement leak. Richard was the tech who came and took a look, and Richard was very profressional. He took the time to explain to me every aspect of the issues and teach me about the way my basement is. Richard presented the best solution considering costs and effectiveness. We ended up doing internal waterproofing with a sump pump. Igor the foreman and his partner did amazing work! They were very professional and kind. They finished what would be a few days of work in just 2 days! Igor saved us some money by finding a solution which did not require an extra service anymore, which we are very grateful for. Aqua Tech offers professional and dependable service while offering a very competitive and affordable price. Thank you to Richard, Igor, and the rest of the Aqua Tech team for their amazing work and service!!

    Answer from pro:

    Dear Mayur, We truly appreciate you finding the time to write such a detailed and kind review. Our customer reps such as Richard always like to make sure that the customer is comfortable and aware of every step required to have the job completed. We will most definitely let Richard, Igor, and the entire team see your message. They will be thrilled to hear this. Thank you for placing your trust in our company. Please know that we are always here for any future projects, questions, or concerns. Sincerely, Aquatech Waterproofing Team

    Reply created 13 Jan 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 10 Jan 2023

    Basement Waterproofing

    Terry explained my options, provided his recommendation, and they followed up with the paperwork in a timely manner
  • Review from Rena Banwait
    Rating: 5 out of 5
    Review left on 28 Dec 2022

    Basement leak

    Matthew and his crew were awesome. The finished job was Clean and completed in a timely manner

    Answer from pro:

    Dear Rena, Thank you kindly for leaving us a review and amazing rating. We will pass your positive message onto the entire team. They will be more than happy to hear their hard work pays off. Best Regards, Aquatech Waterproofing Team

    Reply created 4 Jan 2023
  • Review from Ian McCaig
    Rating: 5 out of 5
    Review left on 23 Dec 2022

    I honestly cannot say enough, ty!

    Thank you Aqua Tech Waterproofing! If it wasn't for this company; our Christmas would of been ruined. It is a rarity a company such as this exists. Literally called one day, the next day someone came (Shawn), and within two days our leaky basement was fixed. During this time we were expecting new furniture, relatives coming for Christmas, painting etc...It would of been a disaster except for the prompt, most professional service I have ever had. Oh, and the job that was done was perfect. Like I said, I honesty cannot say enough! Ty, Ian

    Answer from pro:

    Dear Ian, We truly appreciate you finding the time to leave us this touching review. Our entire team here at Aquatech know how stressful leaks can be, especially during the Christmas season. Nothing makes us happier than knowing we could help customers such as yourself with your leaky basement. We hope you have a safe, and happy Christmas and now you can enjoy your dry basement! Aquatech is always here for you. Many thanks. Sincerely, Aquatech Waterproofing Team

    Reply created 23 Dec 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2022

    Exterior Basement Waterproofing

    Needed basement waterproofing done. Eugene came out and provided competitive quote. I provided the go-ahead and a crew was available the next day! Matus and his crew came out and did excavation down to at least 9 ft to reach footing before doing waterproofing work. They worked with me through the process and was accommodating. I am very satisfied with the work Matus and his crew did. Would definitely recommend!

    Answer from pro:

    Dear Billy, Thank you kindly for leaving us this wonderful review. We try to be as quick as possible when it comes to getting you back your basement. But we always make sure quality workmanship comes first. We will make sure to pass on the message to your customer representative Eugene, Matus, and the entire crew. They will be thrilled. Thanks again for choosing our company. Best regards, AquaTech Waterproofing

    Reply created 14 Dec 2022
  • Review from Cooper Langford
    Rating: 5 out of 5
    Review left on 29 Nov 2022

    Fast and Efficient

    Aquatech dug out an old, crumbly concrete pad in my basement, poured a new one, and installed a weeping tile and sump pump. Very fast and efficient process. Id recommend them.

    Answer from pro:

    Dear Cooper, We greatly appreciate you leaving us this kind review and ten star rating! Nothing makes us more proud than happy customers such as yourself! We hope you know we are always here for you. Best regards, AquaTech Waterproofing Team

    Reply created 30 Nov 2022
  • Review from John
    Rating: 5 out of 5
    Review left on 24 Nov 2022

    Basement Waterproofing

    Nico and his team completed the interior basement waterproofing ahead of schedule and left the work area clean.

    Answer from pro:

    Dear John, Thank you kindly for sharing your positive feedback with us! We hope to serve you again for any future projects. Nico and the team will be more than happy to hear about your review. Regards, AquaTech Waterproofing Team

    Reply created 28 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2022

    Exterior waterproofing & sump lump installation

    I had waterproofing done and installed a new sump pump. These guys are absolutely phenomenal. Thank you to Richard, Mateusz/Matthew (sorry if I spelt that wrong) and the crew. First off Richard was very professional and brought his best foot forward. He gave me a very reasonable quote for the work that needed to be done. They were able to start right away as well. The crew led by Mateusz did an absolutely fantastic job. I was stressed out with the work and the repercussions of what would happen but he definitely calmed me down and reassured me that everything is good. He also spotted another issue which we tackled as well. I can go on and on about how grateful I am I used them and the work they did. HIGHLY recommend if you need waterproofing and sump pump services.

    Answer from pro:

    Dear Marc, Thank you so much for this lovely review, we are so happy to hear you had such a good experience with your sales rep Richard, Matusz and the entire team. Also that they were able to assist you in creating what you were looking for. We indeed take pride in maintaining clear and detailed communication between us and our lovely clients such as yourself. Thanks again for your high recommendation. Sincerely, AquaTech Waterproofing Team

    Reply created 24 Nov 2022
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