Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (835)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2022

    External Basement Corner Waterproofing

    Bottom Line: Would I use them again, absolutely yes and so should you! Details: I have had an intermittent corner basement 'significant leak' on and off for about 10 years. Previous companies would waterproof the corner and it would only work for a few years and then it started again (because they cut corners or weren't thorough while I was traveling so I couldn't see their work). I finally had enough and searched for a new company to assess and resolve this issue once and for all. After reviewing a few companies thoughts on the problem/solution, I selected Aquatech as they gave me a good vibe initially and then backed it up with their knowledge and suggestions that made sense to me. Shawn (sales) and his onsite team (Igor and Andrew) were a breath of fresh air from the start. Old school solid experience and knowledge, great communication, professional, detailed, crisp and tidy work (including cleanup), and truly cared what's best for their customer. When they dug down, they showed me the issue and optimized the original proposed solution with options in discussion with me in real time (you never know what you'll see until you dig) so that i feel much more confident this issue will not arise again. I would like to personally thank Shawn, Igor and Andrew for their expertise and help to resolve this issue. It's nice to see there are still a few high quality caring contractors out there in this day and age that are not just looking to make fast big bucks with low quality solutions in return. I highly recommend if you have water issues to give them a call and see what they suggest. You won't be disappointed with the results if you have Shawn, Igor and Andrew on your team!

    Answer from pro:

    Dear Zeljko, thank you so much for taking the time and writing this lengthy, detailed and mind blowing review for Shawn, Igor and Andrew. On behalf of them and our entire Aquatech team we want to let you know how much we value your feedback as much as your trust that you have put into us for this project. It truly means so much to us to know that you feel this way and that despite your past experiences with other contractors you have given us the chance to work for you. It means the world to us to know that you feel this way and we want you to know that we are always here for you even if you have a simple question. Thank you kindly from the bottom of our hearts. Yours Truly, Aquatech Waterproofing Team

    Reply created 25 Jul 2022
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 16 Jul 2022

    Crack repair in basement

    Mr. Richard came initially to look into the leak. He arranged crew to repair. Mr. Vasyl and Nazar came to do the job. Work done in a professional manner. Ver nice people. I can give 100% to the guys and job done. I hope there will not be any leak again. I will not hesitate to recommend the company and the crew members for any future jobs to my friends. Job Well Done! Done!

    Answer from pro:

    Dear Private User, thank you kindly for your feedback and your recommendation. We truly appreciate the time you took out of your schedule to let other homeowners know your experience with us. It truly means so much to us. With Warmest Regards, Aquatech Waterproofing Team, Hamilton

    Reply created 18 Jul 2022
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 10 Jul 2022

    Basement Waterproofing

    This is the second time to work with Aquatech for basement waterproofing, Shawn is the consultant, Paco and Franky completed the project, they all did a wonderful job. Basement leaking is so annoying, but now safe and sound. Thank you Aquatech!

    Answer from pro:

    Dear Verified Private User, thank you for being a loyal customer and using our services for your basement leak problem. It is such a pleasure to know that you trust us in this matter. We truly appreciate your time and the feedback that you have shared. Truly Yours, Aquatech Waterproofing Team, Mississauga

    Reply created 16 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2022

    Waterproofing

    Technician Shawn came by for a quote and informed me that one of my basement leaks was due to lack of caulking on a new window installed in the fall. The other companies missed that on their quotes. Thanks Shawn. Oleg and Serge came and did a wonderful job in 2 days. Ive waited several weeks and rain storms to write this review. No leak and Im thrilled about their workmanship. Thanks Aquatech for your quick response. Im still waiting for some other companies to call me to provide a quote. Too bad for them the job has already been completed.

    Answer from pro:

    Dear Richard, thank you kindly for taking the time and writing this review for us. We really appreciate your feedback. Thank you for highlighting Shawn's expertise and describing your experience with our company but most importantly that your basement is water free now. With Best Regards, Aquatech Waterproofing Team, Mississauga

    Reply created 16 Jul 2022
  • Review from Mitch Boughs
    Rating: 5 out of 5
    Review left on 20 Jun 2022

    Professional and reliable

    I Couldn't recommend Eugene and his crew highly enough. All hard workers and true pros.

    Answer from pro:

    Dear Mitch, thank you kindly for your recommendation. It means so much for us to know that you feel this way. Truly Yours, Aquatech Waterproofing Team, Toronto

    Reply created 21 Jun 2022
  • Review from Way Cheng
    Rating: 5 out of 5
    Review left on 18 Jun 2022

    Waterproofing around the whole house

    I got 3 quotes for waterproofing my entire house. Aquatech was the most thorough and detailed with their technician that came onsite. Other places said I needed to arrange for my own HVAC removal and other contract work for my deck, which was all outside of my quote. Aquatech took care of everything and was at a very reasonable price. It was almost a no brainer to go with them. When their crew arrived, Slava and his team were awesome. Very professional and meticulous in their work. There were some unexpected issues but they were explained honestly and their experience really showed. I would highly recommend aquatech to everyone and anyone of my friends or family.

    Answer from pro:

    Dear Way, thank you dearly for taking the time and writing this detailed review, highlighting the process and the unexpected issues that came our way. It is so important to note that in our type of work this could happen but most importantly we are delighted to know that you felt safe and confident in Slava and the crew. We are truly blessed to have such customers as yourself. Yours Truly, Aquatech Waterproofing Team, Toronto

    Reply created 21 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2022

    WOW! Waterproofing basement

    I had a small leak in my basement that I needed to fix. Eugene from Aquatech visited promptly and provided expert advice and a detailed quote that was competitive. He also took the time to explain the process. Matthew and crew who did the excavation and water proof were amazing!! Very professional, showed every step and explained . They also left the place clean and tidy after they left. 25 year warranty and certificate provided and the job was done right- no leaks now. I was really impressed and would highly recommend Aquatech if you need waterproofing for your basement.

    Answer from pro:

    Dear Brad, thank you dearly for this wonderful review. It means the world to us to know that you were impressed with the work performed but most importantly that we could help your basement stay water free. With Kind Regards, Aquatech Waterproofing Team, Richmond Hill

    Reply created 21 Jun 2022
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 12 Jun 2022

    Basement exterior waterproofing

    Eugene, Paco and Frank did a wonderful job for exterior waterproof of our basement. Eugene, the project consultant, gave a clear description of the project and called several times to confirm the starting time. Paco and Frank completed the project wonderfully. They arrived on time, very professional and friendly. Paco and Frank answered all my questions during the project. They were extremely hard working and cleaned down the working areas. I will definitely use them for future jobs and would highly recommend them. Big thanks to the Aqua Tech Team.

    Answer from pro:

    Dear Verified Private User, thank you kindly for your detailed feedback. We want to thank you in return for your hospitality and choosing us to take on this project with you. It is always such a pleasure to work with kind people like yourself. Truthfully Yours, Aquatech Waterproofing Team, Toronto

    Reply created 21 Jun 2022
  • Review from Shawn Des Roche
    Rating: 5 out of 5
    Review left on 7 Jun 2022

    Exterior foundation waterproofing

    Over the last ten years or so, our 60 yo house had 3 or 4 leaks into the basement. We made a few inquires to 3 other companies to get some pricing, but more importantly, a professional opinion as to our needs. Aquatech returned our call within 12 hours and connected us with Project manager Shawn. He came out and spent close to an hour carefully measuring & educating us as to possible issues and a plan to solve the leak issues. We gave them the ok for the job. Shawn took over from there and arranged for the utility companies to come and do all of the necessary locates. The crew got started (Vasyl and Nazqz). High standards and above and beyond work ethics. Truly great guys. They covered the entire surrounding work area in tarps and began the job. They encountered a few larger than expected rocks, but got through the job and left the yard and work area as they found it. I fully and highly recommend Aquatech for any waterproofing needs you have.

    Answer from pro:

    Dear Shawn, thank you kindly for writing this detailed review of the process you experienced with our company. We truly value your feedback and your recommendation. It means the world to us to know that you feel this way and that Shawn and the crew were able to leave such a positive imprint. With Best Regards, Aquatech Waterproofing Team, Mississauga

    Reply created 21 Jun 2022
  • Review from Nancy Quan
    Rating: 5 out of 5
    Review left on 7 Jun 2022

    Full House Exterior Waterproofing

    Matus, Robert and Michal were superstars on site! They worked through rain and shine to deliver the work despite the hurdles and discoveries in the foundation. Matus took the time to explain every step of the process which provided reassurance on the quality of work and service commitment. Would absolutely recommend Aquatech and especially this trio team for any of your waterproofing needs!

    Answer from pro:

    Dear Nancy thank you so much for your wonderful review of our team members! Every single feed back is so important to us. We truly appreciate the time you took out of your schedule to write one. HomeStars is one of the platforms where homeowners go to find a contractor and so many are thankful for being able to read someone's experience. With Best Wishes, AquaTech Waterproofing Team, Toronto

    Reply created 20 Jun 2022
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