Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (835)

  • Review from Sam
    Rating: 5 out of 5
    Review left on 16 Oct 2021

    Waterproofing of basement

    Our basement had the occasional leaks whenever there was a big rain storm, so we decided to hire a waterproofing company. We had few quotes and we eventually selected Aqua Tech based on their high reviews here, but also their quote was reasonable (not the lowest) and earlier availability than most. They came and completed the project right on time and right on budget It's been a year now since they finished the project and we hadn't had a leak since then

    Answer from pro:

    Dear Sam, it means so much for us to know that you are leak free and are writing this review a year post work completion. Thank you for mentioning some key points in regards to our process of work/pricing. A lot of homeowners who are in need of waterproofing would find this review very helpful because quality of work and price/availability play a huge role in company selection. Yours Truly, Aquatech Waterproofing Team, Toronto

    Reply created 21 Oct 2021
  • Review from Rodolfo
    Rating: 5 out of 5
    Review left on 6 Oct 2021

    Waterproofing

    I'm extremely pleased with the service I received from Andrew and the Aquatech team. They were very knowledgeable, understanding, and professional throughout the entire project and post project support. It's rare to find a company with such great customer service. I would use Aquatech again and would feel confident to recommend Aquatech to anyone looking for a reliable contractor for waterproofing work.

    Answer from pro:

    Dear Rodolfo, thank you so much for writing this wonderful review. Our teams work hard to bring the best service possible and it means so much to know that the standards we try to uphold do not go unnoticed. We are always here for you, despite the status of the job. With Best Regards, Aquatech Waterproofing Team, Toronto

    Reply created 21 Oct 2021
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 5 Oct 2021

    Basement Leak

    My basement was leaking in 2 different locations. Larry was honest, on time, and gave me the proper quote. It took 2 days for the exterior repair to complete last year in October 2020. The two technicians were working so hard to get the job done properly. This was NOT an easy job as they need to hand dig 6-7 feet deep and did the repair from outside. I did not do the review until a year later (October 2021). We have many heavy rains throughout the past year and there is no leak. I am very happy with the Aquatech service. Thank you so much ! Ken

    Answer from pro:

    Dear Ken, thank you kindly for remembering to write this review a year after. It really means so much for us to know that you are leak free but most importantly it helps other home owners as well once they are faced with the same problem and are in need of waterproofing. It is our biggest pleasure! Yours Truly, Aquatech Waterproofing Team, Toronto

    Reply created 21 Oct 2021
  • Review from Daniel
    Rating: 5 out of 5
    Review left on 16 Sep 2021

    Foundation crack

    Nico was very informative when doing the initial assessment, answering all my questions and providing a fair quote. The repair job looks good. The guys had some minor trouble when digging and damaged the Rogers cable causing us to lose internet for a little while but they hurried to Home Depot to pick up parts to repair that and were apologetic. They also weren't able to save the one shrub I had asked to save, explaining that the roots were too deep although that didn't necessarily appear to be the case. They cleaned up well when all done and overall positive experience.

    Answer from pro:

    Dear Daniel, we really appreciate your understanding. It's very nice of you to respond in such a way despite some difficulties that we have faced. It is true that sometimes it's difficult to see what's hidden underneath the ground and things might go not according to plan/experience but it is a relief knowing that you had patience and let us take care of the issue. With Best Regards, AquaTech Team, Toronto

    Reply created 30 Sep 2021
  • Review from George
    Rating: 5 out of 5
    Review left on 13 Sep 2021

    Exterior leak from foundation rod holes

    Nick came to assess the basement leak issue and quoted the waterproofing work. His guess of the problem was accurate. Igor and Michael came and did a thorough job, digging 8ft cross and 6ft deep. They were very professional and completed the complete waterproofing work in one day, including cleanup. There is no way I should have a leak at that location for at least 25 years (warranty). These guys are very good.

    Answer from pro:

    Dear George, thank you so much for taking the time and reviewing our work. We truly appreciate your detailed description and we are here for you for the next 25 years and more. Sincerely, AquaTech Waterproofing Team, Toronto

    Reply created 30 Sep 2021
  • Review from Kristi Holtam
    Rating: 5 out of 5
    Review left on 3 Sep 2021

    Exterior Waterproofing

    We had some step cracks in our foundation and wanted it repaired and waterproofed before it became an issue. AquaTech came and provided a quote and explained the process fully. Igor (Jack) performed the job and he was awesome! He dug a 14ft wide space by 10 feet deep and was very careful with where he put all the dirt. He worked safely and carefully and cleaned up the area fully when he was done. We saw most of various steps involved and were very impressed with his work. Thanks for all the hard work. We hope we don't have issues but if we do, Aqua Tech is the only company we will call

    Answer from pro:

    Dear Kristi, it means so much to us that you were happy with Igor's (Jacks) work and thankful for your recommendation. We truly hope that your basement never leaks again but if need be we are always here for you, even if it's a simple question. With Best Regards, Aquatech Waterproofing Team Toronto

    Reply created 10 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2021

    Great work from a great team

    From the first quote to getting the job done, the whole process was easy and transparent. They were really patient, allowed me to ask questions, and explained everything about the process and techniques used. They were on time both days and everything went off without a hitch. Best of all they left my backyard EXACTLY how they found it - everything was cleaned up. I'm incredibly thankful for Oleg and his whole crew who helped me out. Would absolutely recommend this team.

    Answer from pro:

    Dear Jemis, thank you so much for your wonderful words, an amazing review and your recommendation, we truly appreciate it. Aquatech is always here for you so there is always someone here who will be happy to answer any further questions if there is ever a need. With Best Wishes, Aquatech Waterproofing Team, Toronto

    Reply created 10 Sep 2021
  • Review from Andrea
    Rating: 5 out of 5
    Review left on 18 Aug 2021

    External waterproofing project

    We contacted Aquatech and a few other companies after finding water leaking into the finished basement of our new home. The project manager we connected with, Eugene, was knowledgeable and professional and made us feel comfortable moving forward with them. Due to the location of the leak, some of the work had to be done on our neighbour’s property. Eugene spoke to them directly and answered all their questions. In the end we decided to get the whole house done for peace of mind which was not a small or easy job. Igor P and Michael showed up on time and worked hard until the job was complete. They were hardworking and courteous - kind to our family and neighbours and cleaned up every speck of dirt created by the job. We would not hesitate to recommend Aquatech.

    Answer from pro:

    Dear Private User, on behalf of Eugene, Igor P, Michael and our entire Aquatech Team we want to thank you for taking the time and writing this amazing and detailed review. Also we want to thank you for putting your trust into us. We truly appreciate the kind welcome when we were working on this project and want you to know that we are here for you whenever you have any questions or concerns. Yours Truly, Aquatech Waterproofing Team, Toronto

    Reply created 10 Sep 2021
  • Review from Mike Sacco
    Rating: 5 out of 5
    Review left on 9 Aug 2021

    Sewage Backup

    My toilet was backed up and they came immediately and gave a very good estimate and in ONE day dug and replaced the whole line in a clean and efficient manner 100 % highly recommend

    Answer from pro:

    Dear Mike, thank you kindly for your recommendation. It means so much to us to know that you are happy with the service provided and that we could tackle this issue in a timely manner. With Best Regards, Aquatech Waterproofing Team, Toronto

    Reply created 10 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2021

    Waterproofing

    Jack and his partner did a very nice job. They were clean and quiet and kept the place tidy at end of each day. Would recommend to other people looking to have work done. Jack came back and finished sump pump work a few weeks later as planned. Did a great job. Thanks Jack

    Answer from pro:

    Dear Ben, On behalf of Jack, his partner and our entire AquaTech Team thank you kindly for taking the time and writing this amazing review about our crew and the service you have been provided. We truly appreciate your recommendation and are delighted to know that you are satisfied with our work. Sincerely, AquaTech Waterproofing Team, Toronto

    Reply created 10 Sep 2021
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