Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (835)

  • Review from Ash Najak
    Rating: 5 out of 5
    Review left on 19 Jan 2022

    Plumbing Issue

    I had a couple of people/companies come out to address leaking in my basement, neither of them could figure it out. I called Aquatech thinking it was a foundational issue. Shawn came by asked a few questions and was able to identify and locate the broken pipe within minutes simply based on his experience and knowledge of how homes are constructed. We had been living with the leaks for over 2 weeks and were beyond frustrated. I highly highly recommend Shawn and would not hesitate to refer him or call him again for any issues related to waterproofing. Despite the leak not being something they do, he went above and beyond in identifying the source. That kind of knowledge and experience is something every homeowner would be lucky to have in service professionals. Thank you so much Shawn!!

    Answer from pro:

    Dear Ash, it is such a pleasure to read these wonderful reviews. On behalf of Shawn, we want to thank you for taking the time and outlining your experience despite any work being done. It truly means so much to us. With Warmest Wishes, Aquatech Waterproofing Team, Toronto

    Reply created 20 Jan 2022
  • Review from Monica
    Rating: 5 out of 5
    Review left on 10 Dec 2021

    Interior Waterproofing

    Nico from Aquatech gets the job done! We needed interior waterproofing for a small room at the back of our house. During the initial consultation/quote, Nico spent nearly an hour inspecting our basement and explaining all of our options. He was extremely diligent and responsive throughout the entire process. His crew was on-point and finished the job in half a day. Nico also helped us fill out the paperwork for the City of Toronto waterproofing rebate. I highly recommend this company and would definitely use them again.

    Answer from pro:

    Dear Monica, thank you kindly for taking the time and writing this review for Nico and our crew. We truly appreciate the detailed insight of our work, which in return is helpful to other home owners who are in need of waterproofing. We want you to know that we are always here for you if you have a simple question or concern. With Best Regards, Aquatech Waterproofing Team, Toronto

    Reply created 20 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2021

    Amazing company!

    Aqua Tech waterproofed the basement 5 years ago and they did a fantastic job, no leaks or dampness at all. Since then, we have contacted them twice to look after minor issues and they were responsive and came and looked after our concerns. I am very happy and thankful for their service and would never use anyone else. They do what they promise and they do it well.

    Answer from pro:

    Dear Edmond, thank you kindly for your wonderful and kind words. We truly value your loyalty and are delighted to know that we could bring you the service you deserve. Thank you for putting your trust into us. It means the world to us. Yours Sincerely, AquaTech Waterproofing Team, Toronto

    Reply created 20 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2021

    Great installation and service

    I hired “Aqua Tech Basement Waterproofing” (Etobicoke) in November 2021 to waterproof the front of the house, install a sump pump and a backwater valve. The agreement contract was precise, and the price was transparent and reasonable. Igor and Richard came on time, worked very hard for two days, even finishing the second day around 8 pm. They were very efficient, courteous, and tidy. They really knew what they were doing, and it showed: the entire project was a success. I would hire them again without hesitation if I needed it. From the first phone call to the last day, I was very impressed by this company. Many thanks Igor and Richard! Mr. X

    Answer from pro:

    Dear Mr. X, thank you kindly for taking the time and writing this amazing review. It means so much to us to know that we could earn your trust and withstand the expectations. We truly value you as our customer and with Christmas season fast approaching we want to wish you all the best of cheer and joy. Yours Truly, AquaTech Waterproofing Team, Toronto

    Reply created 29 Nov 2021
  • Review from Felix Pau
    Rating: 5 out of 5
    Review left on 13 Nov 2021

    Waterproofing

    I got Larry to come out a few weeks ago to get an estimate to repair a few cracks and complete waterproofing. I ended up hiring the Aqua Tech crew and just completed the project on Friday. Larry was extremely responsive and was on top of getting everything lined up, the crew was polite and quick to complete the job. I would have no issues recommending Larry and his team for any waterproofing jobs.

    Answer from pro:

    Dear Felix, we truly appreciate the kindness of your words in regards to Larry and our team. It means so much for us to read such wonderful reviews because it gives us confidence and strength to keep doing what we are doing and put our hearts out for our customers. With Best Regards and Christmas Cheer, AquaTech Waterproofing Team, Toronto

    Reply created 29 Nov 2021
  • Review from Gary
    Rating: 5 out of 5
    Review left on 7 Nov 2021

    basement leak

    We had a leak in a basement wall causing damage to wall and floor. Nico responded immediately to my request. He was very professional, diagnosed the problem, explained the process and my options and had a team in to fix the problem within about 10 days. The repair work was done from inside the house, a sump pump was installed and the team was efficient and tidy. Nico prepared all the paperwork ready for submission related to the City of Toronto's subsidy program for sump pumps. Absolutely great to work with and I would highly recommend this company.

    Answer from pro:

    Dear Gary, thank you for taking the time and posting this review for us. We truly appreciate your feedback and are delighted to know that you are satisfied with the process of before and after. With warmest wishes and Christmas cheer, Truthfully yours, AquaTech Waterproofing Team, Toronto

    Reply created 1 Dec 2021
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 7 Nov 2021

    Excellent work and customer service

    From the moment Shawn did his thorough consultation we felt comfortable with Aquatech. Shawn went above and beyond to make sure that we were happy with what was a complicated situation. Igor and Richard did an amazing job are highly knowledgable and very hardworking and polite and you would never know we'd had work done. Most importantly the basement is dry.

    Answer from pro:

    Dear Verified User, Thank you for writing such a wonderful review for Shawn, Igor and Richard and outlining their hard work and expertise. It means so much for us to know that you are satisfied with our work but most importantly are water free for good. With best wishes and Christmas cheer, Yours Truly, AquaTech Waterproofing Team, Toronto

    Reply created 1 Dec 2021
  • Review from Stuart Reynolds
    Rating: 5 out of 5
    Review left on 30 Oct 2021

    Foundation water leak repaired

    We had a minor water leak damaging the interior finished walls in our family room. Eugene inspected the home, gave us a quote and yesterday, an amazing team came out to locate and repair the fault. They worked tirelessly, digging down 9½ feet to expose the foundation, found and fixed the crack, covered the entire surface with various layers of protective and waterproof membranes, replaced everything, including plants, and when they were done, the area looked exactly as it did before they began. High-quality work, a fair price, and all done as scheduled. This is an excellent company to work with.

    Answer from pro:

    Dear Stuart R, Thank you so much for taking the time and writing this amazing review. It truly means so much to Eugene, our crew and the entire Aquatech team that we could provide you with the service you deserve. We truly appreciate your feedback and appreciate that you have put your trust into us. With warmest wishes and Christmas cheer, Sincerely, Aquatech Waterproofing Team, Toronto

    Reply created 1 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2021

    Exterior Waterproofing/Sump Pump

    We reached out to Shawn and he came to see us a few days later on Sept 28th. My Husband & I were very impressed with Shawn's honesty and his knowledge. Shawn was hands on and did water tests as well as checking behind drywall in our basement to see if we had any water damage. Igor and Vasile were amazing. They worked extremely hard for 2 days straight to get the job complete. We would highly recommend the Team at Aquatech.

    Answer from pro:

    Dear Karen and Brad, thank you so much for such a glowing review. We would like to express our thanks to you for taking the time to share your thoughts and experience with fellow homeowners. We highly appreciate your positive feedback and are pleased to know that you are truly satisfied with the customer service you received from Shawn, Igor and Vasile. With the warmest wishes and Christmas cheer, Yours truly, The Aquatech Waterproofing Team, Toronto

    Reply created 1 Dec 2021
  • Review from John LaCaprara
    Rating: 5 out of 5
    Review left on 18 Oct 2021

    Checked basement crawl space for leakage

    Shawn from Aqua Tech Waterproofing was punctual and extremely kind and helpful. He gave my wife and I all the information we needed. I would highly recommend Shawn and Aqua Tech to anyone and if we have issues in the future, we will be calling them again.

    Answer from pro:

    Dear John, on behalf of Shawn and our entire Aquatech team, we want to thank you for writing this review. It means so much for us to know that you are satisfied with the service and would hire us again in the future if need be. Your recommendations mean the world to us. Sincerely yours, Aquatech Waterproofing Team, Toronto

    Reply created 21 Oct 2021
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