I would like to let you know that we were VERY HAPPY with the service that we received on Friday. My wife worked from home on Friday and waited for the crew to arrive. The phoned me to say they were running ahead of time and would arrive early. She said when they arrived Mark, the technician, was very polite and friendly. He took a look at our furance and showed my wife a video of what he saw. He told her that we didn't need to have the blower fan or A/C coil cleaned as they were in pretty good condition. Just three weeks earler, we had another company in to clean the ducts after purchasing their service on Wagjag for $89. When they arrived they did the same inspection and insisted we need the furnace and A/C cleaned and wanted an additional $400 to perform the service. So I sent them on their way.
My wife said that the crew that you sent informed her of the number of vents that we had before they did the service, got her ok and then proceeded. They did a great job, cleaned up, charged us exactly what was quoted and were very professional. She was very pleased with the service, so I was very pleased as well.