New Look Windows & Doors reviews (706)

Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Apr 2018
Exterior Door Replacement
I highly recommend Alex and New Look Windows & Doors for a job well done. The entire process from start to finish was seamless. Alex was very instrumental in ensuring our needs were met. He kept the lines of communication open keeping us informed at all times. My mother could not be any happier with the quality of the doors and the level of professionalism from those installing them. All three doors were installed in one day. The main door is especially beautiful as it is surrounded by tastefully decorated glass which suits the exterior of her home perfectly and is unique. It is even more stunning when viewed from the interior. The lower level door also has a decorated glass in the upper portion of the door which lets in the right amount of natural light and is very complimentary to the main door. The third door is located on the balcony and is just as instrumental in completing the facelift of her home. The totality of the three doors give her home a pleasant new look both externally and internally. There is no doubt the cost of the three doors was money well spent and unequivocally increased the value of her home.
Answer from pro:
Hi Robert, We couldn't be happier to know that Alex, in collaboration with installation crew, did an outstanding job for you. Enjoy your new doors and thank you for choosing New Look Windows and Doors.
Reply created 24 Apr 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Apr 2018
Patio door replacement
Alex came by our home to have a look at the existing installation. After verifying the dimensions and conditions he gave us a quote. This visit was important for us since our townhome is 30+years old and I wasn't sure how the end product would look (i.e. will there be gaps? how clean the install will appear, duration of install, etc.). Alex took the time to explain everything and check the feasibility of installation. Two weeks after the quote was issued, we had an install date scheduled for the weekend. The guys placed a cover to protect my carpet and floor where they needed to walk with shoes on. Although some protective cover was laid, my living area did still get a little dirty from the dust at time of removing the existing patio door. This is normal and can't be helped. The guys cleaned what they can at the end of the job. New Look took care of everything from removal of existing door, disposal of existing door, delivery, install, and clean-up. The quality of installation appears to be well done. Overall, the install took about 4 hours. Alex takes the time to provide a personalized service, which I think sets him apart from his competitors. I'm satisfied with their work and would definitely return to Alex for future improvements.
Answer from pro:
Thank you very much for your kind and detailed review! At New look your satisfaction is our number one priority.Thank's again for your review and for choosing New Look Windows and Doors.
Reply created 15 Apr 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Mar 2018
Windows
Extremely pleased with Alex and the installers . Excellent workmanship . Look no further New Look is who you really want . Price also was very fair and great product .
Answer from pro:
Thank you Jackson for the review.We're glad to hear that every aspect from us coming from the estimate to the end of the installation was perfect. Thanks for choosing New Look Windows and Doors.
Reply created 5 Apr 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Mar 2018
Very good job.... profissional
Replaced all my windows of my bungalow house ... they were fast and did a great job in less than a day... i am very happy with the price and the job done.
Answer from pro:
We appreciate your feedback and we are happy that we have earned your trust and confidence. Thank's again for your review and for choosing New Look Windows and Doors.
Reply created 28 Mar 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Mar 2018
SLIDING DOOR WITH BLINDS INSIDE
Alex is a gentleman, you can trust on him. First is the time, dead on time and the job was done on a very very professionly way. No mess no dirt. Last summer I installed 42" door, bow window and another 2 windows from Alex. Every thing is under warrenty. I asked him to paint the innside door too (normally inside doors are white, extra money for diff. color). Now i have some problem with the paint and Alex is taking care of it, The door manufacture called me and informed that they are working on this issue. Hopefully they will fix this prob. I will give +++++++++++ The price is also very very attractive
Answer from pro:
Thank you Raymond for choosing New Look Windows and Doors once again. We are pleased we could make everything work out to your satisfaction. We appreciate you kind of words and for selecting New Look Windows and Doors for your project needs a second time.
Reply created 28 Mar 2018
Review from Ashley Rahaman
Rating: 5 out of 5
Review left on 19 Mar 2018
Front and Back Door, Balcony Door
Thank you times a million to Alex and his team. We honestly are so blessed to have found this team of true professionals. Alex took care of each of our 4 projects with such care like no other. He came to our home to discuss the projects prior to start and was so patient and extremely reasonable cost wise for the beautiful quality of work. You wouldn't believe it. My family is in such awe of everything. Anyone who sees their work in our home compliments us. We actually love them so much we plan on having them come in to replace all of our windows in a year, God willing. Again, we would recommend them hands down: and we hesitate to refer as you can never guarantee how someone will be but in this case, I promise you will not regret it. He has a portfolio of extensive work he has done for others so it is a testimony of his amazing work and his team. He treats every dollar with respect and no project is too small for him to treat with the utmost professionalism. Again, thank you for all your work and we will definitely be in touch for more projects. Cost of 5500 is for all parts and labour for all projects combined listed in subject line. From Kosta and Ashley.
Answer from pro:
Hi Ashley and Kosta, It's always gratifying to read great feedback and your review put a smile on our faces.We love to hear from our customers and we are happy that you had a great experience with our company. Thank you for choosing New Look Windows & Doors!
Reply created 21 Mar 2018
Review from Felix Pau
Rating: 5 out of 5
Review left on 15 Feb 2018
Changed all windows and doors
It was great to deal with Alex. He was always responsive in terms of communication, his workers always arrived on time, worked hard, delivery was excellent and his team left the place clean. Price was reasonable and the quality was good. I would definately recommend him and his team to anyone looking to replace their windows and doors.
Answer from pro:
Felix, thank you very much for kind words, it was a pleasure to work with you as well.We appreciate your business and thank you for choosing New Look Windows and Doors.
Reply created 19 Feb 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Jan 2018
Front door
Very pleased with our new front door. Both the sales team and installation team were pleasant to deal with and delivered on time and as discussed.
Answer from pro:
Thank you very much for your review . We appreciate your business and thank you for choosing New Look.
Reply created 15 Feb 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Dec 2017
Replace windows, sliding doors
Very professional, meticulous attention to detail. It here was a fair amount of work to be done and all was done very well Stayed late to finish the job; Very satisfied
Answer from pro:
Thank you for the lovely review. We do our very best to treat every customers home as if it was our own. Thanks for the kind words!
Reply created 27 Dec 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Nov 2017
New windows
They came and gave an estimate. After accepting they came to measure up all windows and patio door. Then came back and removed all old windows and patio door and installed the new ones.
Answer from pro:
Hello, We're so appreciative of the time you took out to write this and explain your experience. We always aim to provide each and every customer with first rate service and we're so happy to hear you felt you received exactly that.
Reply created 2 Dec 2017