I needed to replace about 1/2 of the original windows in my 1997 built home. I had already received two other quotes from companies before I found New Look on Homestars. What a huge difference! Both of the previous companies that had quoted me were quite pushy in their sales pitches and both were tying to sell me a inferior product than what I ultimately got from New Look.
From my first call with New Look, I felt the difference of dealing with a reputable and established company that truly stands behind the work that they do.
Alex, the salesperson, was exceptional. He took the time to thoroughly explain all of my options, answering every question I had. His knowledge and expertise made the decision-making process smooth and stress-free. Alex's friendly demeanor and genuine interest in ensuring I got exactly what I needed were truly appreciated. I was working with a pretty tight budget and Alex never tried to oversell or make me feel bad about my budget limitations.
When it came time to installation, Oleg and his crew were amazing! Their attention to detail was impeccable, and they worked with incredible speed and precision. Not only did they complete the installation efficiently, they also made sure everything was spotless before leaving.
The teams craftsmanship was top-notch, and it was clear that they take great pride in their work.
Overall, the entire experience was seamless and very pleasant, thanks to Alex, Oleg and the whole team. I love my new windows, particularly the sliding patio doors with built in blinds!
If you're considering window installation, I highly recommend their services. You won't be disappointed! I've already asked them to measure again for the second batch of replacements!
