New Look Windows & Doors reviews (706)

Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Jul 2024
Replace main floor and bedroom windows
Eddie from New Look was great. He did an inspection of all our windows and walked us through the best replacement options. The quote we received for all seven windows was better than the other vendors we were considering. On the day of the install, Oleg and Volodya arrived promptly and worked quickly and had all the windows replaced within just a few hours. The finish of the trim was impeccable and the work site was left very clean. We are very happy with the installation and our purchase from New Look Windows and Doors. I would highly recommend!
Answer from pro:
Hi Imtiaz, It is very pleasant you mentioned Eddy and our installation team and we are happy to hear that you are satisfied with our service and our team. Customer satisfaction and service is what we're all about. Enjoy your new windows and thank you for choosing New Look windows and doors.
Reply created 12 Jul 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Jul 2024
Bay window/ living room
We knew we picked the right place after meeting eddy. He was very thorough and explained the best option for what we were looking for. Any questions or concerns were promptly responded to. Our hopeful date of install was met. Dimitri and partner were our installers and worked their tales off to give us a one day install. We are very pleased with our beautiful bay window. Good quality. You get what you pay for. Thanks to everyone involved at new windows and doors.
Answer from pro:
Thank you for the review. Always a pleasure for us to know of the experiences our customers had during their windows and doors replacement process. Glad to know that yours has been a happy one. Thank you for choosing New Look Windows & Doors.
Reply created 10 Jul 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Jul 2024
Windows and doors replacement
We replaced total 23 windows, 1 Patio door and 1 Front door with storm door. The new Windows partner Eddy helped us in customizing and selecting all window & Front door, styles, and colors. They completed the project within our timeline with dome unforeseen situation outside their control. The construction crews were very curious. We are very happy with the overall project, and we recommend this company and their services.
Answer from pro:
Thank you for your review Ketan! We trust you will enjoy your windows and door selection. It is our commitment to provide our customers quality products & service. Thank you for choosing New Look Windows and Doors.
Reply created 8 Jul 2024
Review from Eileen Zhang
Rating: 5 out of 5
Review left on 27 Jun 2024
Satisfied & Happy!
I went through several window companies to get quotes for changing 3 windows, patio and main entrance doors. I felt no rapport with any of the companies. My search ended when I came upon New Look Windows and Doors in the HomeStars site. I dealt with Alex who is straightforward, prompt and patient in answering all my questions, even till after the installation job. Prior to the work, Alex emailed me a list of things to do, which is very helpful. During the work, the installers were meticulous, careful and cleaned up well at the end. Between the two installers, the job was done in under 6 hours. However, after the job was done, I noticed something amiss with the patio door handle. It wasn't what I wanted but Alex was very prompt in checking it out and assuring that it would be fixed. I await the day that will complete my utmost satisfaction in this home project. In the meantime, I am very pleased with the way the new windows and doors gave my tired-looking home a fresh new look. There is also now a lot more airflow and natural light (main entrance door). I look forward to this winter where I expect my home to be warmer. If anyone has no idea where to begin or is stuck in their research for windows and doors companies, give New Look a try.
Answer from pro:
Thanks so much Eileen for the great review. We're thrilled that you are so happy with your news windows and entry door. Glad to hear that Alex was able to assist you throughout the process and that the installation team did a great job. Enjoy your new windows and doors and thank you for choosing New Look windows and doors.
Reply created 28 Jun 2024
Review from Customer of New Look Windows & Doors
Rating: 5 out of 5
Review left on 25 Jun 2024
Install front door
The best job ever professional labour and perfect quality Affordable price also fixed time to finish your work
Answer from pro:
Thanks for taking the time to write a review about your experience with us. We are glad that you were happy with our service from start to finish. Thank you for choosing New Look windows and doors.
Reply created 26 Jun 2024
Review from Mike Phelan
Rating: 5 out of 5
Review left on 25 Jun 2024
Patio Door / Window Replacement
From quotation to completion of the work, it was a pleasure to deal with New Look Windows & Doors. Alex is professional and very responsive and the installers matched that high standard. I would recommend this firm without hesitation.
Answer from pro:
Thank you for your review Mike . We appreciate your business and thank you for choosing New Look windows and doors.
Reply created 25 Jun 2024
Review from Stephen Tian
Rating: 5 out of 5
Review left on 24 Jun 2024
Enhanced Comfort and Style: My Seamless Experience with New Look Windows & Doors
My experience with New Look Windows & Doors was overwhelmingly positive. The transformation they brought to my home with 13 new windows and a patio door was nothing short of remarkable. Not only has the aesthetic appeal of my home been elevated, but the functionality has improved significantly, resulting in a cooler and more comfortable living space. The sales representative impressed me with their extensive knowledge and the pricing was quite reasonable. The installation process was executed with professionalism and efficiency, ensuring a hassle-free experience. Although there was a minor issue requiring a replacement, the company's prompt and effective resolution reinforced my confidence in their commitment to customer satisfaction. I wholeheartedly endorse New Look Windows & Doors and would encourage anyone in need of their services to consider them. Their dedication to quality and service is evident in every aspect of their work.
Answer from pro:
Hi Steven, THANK YOU so much for your excellent feedback. We are thrilled to hear that you have had such a great experience with our company. We thank you kindly for your business and review, and in advance for your future recommendations. Thank you again for choosing New Look Windows & Doors.
Reply created 24 Jun 2024
Review from Ada Vaughan
Rating: 5 out of 5
Review left on 22 Jun 2024
reasonable price, on time delivery
They worked with me on my budget, design,and scheduling, so I have the window for the summer. The installation has a great sense of humor and an eye and attitude of an artist! A great sign to hire someone who likes and proud of their work! Keep it up team! Most impressively, he noticed to raise the bottom of the window, so it will be on the same level as my woodfloor.
Answer from pro:
Thank you for the review Ada. Always a pleasure for us to know of the experiences our customers had during their windows and doors replacement process. Glad to know that yours has been a happy one. Thank you for choosing New Look Windows & Doors.
Reply created 24 Jun 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Jun 2024
Fabulous Job
This is the second time I have used New Look Windows and Doors. Their quote was by far the best and they saved my interior shutters where other companies said they could not. The work was done quickly and efficiently. The windows look beautiful and they left the house spotless and took away all the debris. This time they replaced 3 bedroom windows at the front of the house. Previously they replaced a patio door which is also beautiful. I would highly recommend them.
Answer from pro:
RP it was our pleasure working with you as well. We are happy to hear that you are satisfied with our service and our team. Thank you for choosing New Look Windows & Doors.
Reply created 19 Jun 2024
Review from Customer of New Look Windows & Doors
Rating: 5 out of 5
Review left on 19 Jun 2024
New Front Door
Excellent efficient service. So happy with my new door! The team arrived on time and were very fast and professional.
Answer from pro:
Thank you for your feedback. We are happy to hear that you satisfied with our service and our team. Looking forward to working with you again! Thank you for choosing New Look Windows & Doors.
Reply created 19 Jun 2024