I am a member of Mr. Rooter and had them over for inspection. The work to be done was replacing some taps, installing water pressure device, re routing the sump pump from sewer to garden (regulations). Chris Ford came over with his colleague to do it. He is very experienced, did exactly what we had agreed before hand. It turned out that our water pipe into our house was lead, and we could replace. When we decided to go with this Chris made sure it was done asap, the next day. All workers we had over were polite, and left everything behind in a very clean way. This was a very good experience, job well done!! Well for sure hire Mr Rooter again!