On Friday, June 1st 2012 with the severe rainstorm we had here in Toronto, my basement flooded quite severely. We had the city and insurance come out and both did nothing for us in terms of help/advice and offered us not a lot of information as to what was going on. They had no clue and recommended we call plumbers to check if it was anything to do with plumbing. Initially we called a private company that was referred to us by an acquaintance we knew at the local hardware shop. They came out and informed us it was a wide assortment of issues that needed to be immediately fixed or we could suffer health issues or even more damage. They quoted us a price of $43,000.00 which they knocked down from $48,000.00. Of course we were devastated by the price and decided to call Roto Rooter for a 2nd opinion. Roto Rooter came out almost immediately and were extremely friendly right off the bat. After giving a thorough inspection with the camera they were able to identify determine that the problem was in fact quite minor compared to the original quote and fixing the problem would only cost between $8,000-$10,000. I was in disbelief but very thankful. From $43,000.00 to only $10,000.00. Long story short, we got a life-time membership to Roto Rooter and wouldn't go with anybody else in the future, they're extremely friendly, helpful, look to do the job thoroughly and properly, and don't use any pressure tactics so you can make your own informed decision.