We have three little boys in the house who are out of diapers and a baby girl who is still in them. The boys for whatever reason are fascinated with flushing things down the toilet. I found it to be unusually quite in the basement and decided to go and see what they were up to. To my disbelief, I found all three of them in the bathroom. They had taken a bunch of my daughters diapers and tried flushing them down the toilet. There was water, soiled diapers, toilet paper and raw sewage all over; it was disgusting. Having heard of homestars through a friend, it was the first place I checked. I called one company first and they said they would not be able to come out until the morning. I then called Mr. Rooter, and am I ever glad that I did. The girl on the phone said that she would have someone here within the hour. 45 minutes later Alexei showed up and had the problem under control. Once he was done, he even cleaned up the entire floor and toilet. It was as clean as it was before the incident. It even smelled nice. We were so impressed with the service that we purchased a membership. Mr Rooter is the only company that we will deal with in the future. Thank you very, very much Alexei.