Spark Service Pro

Rating: 4.8 out of 5

Spark Service Pro reviews (1348)

  • Review from AD
    Rating: 5 out of 5
    Review left on 23 Sep 2018

    refrigerator repair.

    Dima did a great job diagnosing the fridge - he took his time and explained everything to me. No pressure to buy his recommended service - I had 30 days to think about it and the service call charge would be credited towards the recommended replacement part and labour. A day later I decided to go ahead with the recommended service and they were able to come back same week! I forgot to ask about the service call being credited and went to call them - but they are so professional and on top of everything, it was credited towards the replacement part without me having to specifically ask. Overall very professional company, I will use them again.

    Answer from pro:

    Thank you for taking the time to post such a kind review! We appreciate your business. Fix Appliances Ca Team.

    Reply created 26 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2018

    Oven not heating

    Elia (name? spelling) stopped by - knew his stuff, diagnosed the problem - turns out my oven settings were preventing the elements from heating up. He also fixed a faulty stovetop. Good stuff. Would recommend to a friend anytime. Gonna be using our 20 year old electric analog stove for 20 years more I think. Lol.

    Answer from pro:

    Thank you for picking Fix Appliances as your appliance repair company. We are happy we were able to satisfy your appliance repair needs. Fix Appliances Ca Team.

    Reply created 26 Sep 2018
  • Review from 123knitland Land
    Rating: 5 out of 5
    Review left on 21 Sep 2018

    repairing our fridge.

    The fridge was not keeping things cool. I called FIX Appliances on a Sunday afternoon because I wanted the repair done as soon as possible. The woman on the phone was very professional and helpful and she said they could send someone out on Tuesday afternoon between 2 and 4. The repairman was here within the scheduled time, diagnosed the problem as a broken fan, went to his vehicle to get the part and did the repair. I was very impressed with the service and I would definitely use this company again, and recommend them.

    Answer from pro:

    Thank you for taking the time to post a review on our website. We strive to provide a high-quality repair service. Thanks again for picking Fix Appliances Ca as your appliance repair company.

    Reply created 26 Sep 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 20 Sep 2018

    Long delays, poor warranty

    If you are looking for timely repairs, done in one visit and a proper warrant, go somewhere else. My dishwasher needed repair. I called in and wound up in an automated queue. I hung up. They called me back a couple of hours later and we made an appointment that had a longer delay than I would have liked. When they came, I needed a part, which had a three to five day delay. I asked for the part number so that I could try to source the part with less delay. They did not give me the part number. They called and informed me that if I got the part they would not guarantee it. I told them to proceed. On day, five I called in. They were expecting the part that day. Great, let’s book an appointment. No, not until the part comes in. On day six, they call that the part is in and I my appointment will mean an additional three days. Finally, it is fixed. I found out that my warranty with them is one month on parts an three months on labour. The part comes with a manufacturer’s one-year replacement warranty. I asked them for their receipt for the part in case I needed a replacement. There was no response. Previously I had them repair a fridge. It was not fixed on the first visit and required a second visit.

    Answer from pro:

    Thank you for your feedback. We carry common parts with us in our vehicles, however, we cannot carry all the parts for each appliance, which is why we have to order parts from our supplier. In some cases the parts can take a few business days to arrive to our head office, this is why there was a slight delay in the repair of your appliance. We are happy that your appliance was repaired and our warranty is industry leading as we do not charge for subsequent visits, as was required in your case. Thank you for using Fix Appliances Ca.

    Reply created 26 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2018

    Oven repair

    Reasonable, honest work. Gave me all options. Explained well. Not too pricy. Punctual arrival. No complaints!

    Answer from pro:

    Thank you for taking the time to post a review. We appreciate your positive feedback. Fix Appliances Ca Team.

    Reply created 19 Sep 2018
  • Review from KG
    Rating: 5 out of 5
    Review left on 17 Sep 2018

    Washing Machine Repair

    Great service. He showed up right at the beginning of my appointment window so I didn't have to wait, and then diagnosed and fixed all the problems without issue. Very polite and kind too. Thank you very much!

    Answer from pro:

    Thank you for using Fix Appliances! We strive to provide the most professional appliance repair service possible. Fix Appliances Ca Team.

    Reply created 19 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2018

    Dishwasher repair

    Excellent service at a very agreeable price. The technician showed up on time and was very professional and knowledgable. I was kept apprised of all the steps during the entire repair process. I will use this company again and have no reservation in recommending them.

    Answer from pro:

    Thank you Brian for taking the time to post such a kind review. We strive to provide the best possible appliance repair service. Fix Appliances Ca Team.

    Reply created 19 Sep 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 Sep 2018

    washer and dryer repair

    Overall, the technician did a good job. He was very clean, and took care in cleaning the appliances well (e..g, cleaning the washer filter and vacuuming the dryer insides very carefully). He also did a good job of explaining the repairs to me and advising me on maintenance. The only issue preventing a 5/5 is he didn't secure the new door seal on the washer, so he had to come back to do that. To his credit he did come back the same day, but surprised he left with validating it was secure.

    Answer from pro:

    Thank you for using our appliance repair service. We appreciate your business. Fix Appliances Ca Team.

    Reply created 19 Sep 2018
  • Review from D. A. Cole
    Rating: 5 out of 5
    Review left on 14 Sep 2018

    Washing machine repair

    Washing machine wasn't starting properly; it would start, then stop, start, stop, etc. etc. Service was prompt, parts required arrived quickly, service technician was extremely professional, pleasant and efficient. He took the time to explain the problem and what was required to fix it. Door look and control board needed to be replaced.

    Answer from pro:

    Thank you for taking the time to post such a kid review. We appreciate your business. Fix Appliances Ca Team.

    Reply created 17 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Kitchen freezer leaking

    Dima was nice, professional, fast, efficient, knowledgeable and I did not feel like I was being taken advantage of.

    Answer from pro:

    Thank you for using Fix Appliances Ca as your appliance repair service company. Fix Appliances Ca Team.

    Reply created 19 Sep 2018
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