Spark Service Pro

Rating: 4.8 out of 5

Spark Service Pro reviews (1348)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 4 Jun 2018

    gas oven

    Replaced igniter on gas oven, Technician was on time, professional, knowledgeable and friendly! Great service

    Answer from pro:

    Thank you sara, for your kind review! We strive to provide a high quality appliance repair service. Fix Appliances Ca Team.

    Reply created 11 Jun 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 4 Jun 2018

    Dishwasher repair

    The drain pump died on my Bosch. Called on a Friday morning and they got back to me almost immediately to set up an appointment. I was hoping for same day like many other reviewers got, but I had to wait until the Sunday. Not unreasonable, but not what I had hoped. The service guy was good. He explained the problem, got the part later in the day, retuned and got things up and running.

    Answer from pro:

    Thank you seanandkate for your kind review! We always strive to provide a high quality appliance repair service. We're sorry we were over booked the day you phoned. Fix Appliances Ca Team.

    Reply created 11 Jun 2018
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 3 Jun 2018

    Dishwasher

    Beware. While they tell you the $79 service charge will be waived if you go ahead, they don't tell you that instead of an hourly labour charge of between $79 - $95, they will charge you $239.00 for the work if you go ahead after receiving the estimate. update - After the above was posted Fix Appliances Customer Service contacted me because they do care about their customer. They offered a refund which I have received. I'm believe the lack of upfront information was the result of an unintentional miscommunication. I would recommend them.

    Answer from pro:

    Hello mlmiller273 in Toronto and thank you for your feedback. We are sorry you weren't satisfied with our service. We've been trying to reach you several times over the phone and email, unfortunately never heard back from you. If you have any questions, please do not hesitate to contact us. Fix Appliances CA Team

    Reply created 11 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2018

    Fridge and freezer not working

    We noticed our fridge and freezer wasn't working in the morning so I called Fix Appliances after work and they were able to come the next day, which was good because the other place I called couldn't come until 4 days later!! Customer service on the phone was great, Maxi the technician that came was on time and courteous, he knew what he was doing and fixed the problem in less then an hour! Thank goodness it wasn't the compressor!

    Answer from pro:

    Thank you HomeStars in Toronto for your kind review! We strive to provide a high quality appliance repair service. Fix Appliances Ca Team.

    Reply created 11 Jun 2018
  • Review from Customer of Spark Service Pro
    Rating: 1 out of 5
    Review left on 28 May 2018

    Abit of a Rip Off

    I paid $75 for a $580.00 quote to supply and install a heater assembly in a Maytag Dyer. I thought this to be a bit excessive...... I then call #2 on my list, and saved over $200 . don't use this FIX company just because they respond quickly for a quote.

    Answer from pro:

    Hello, Our service call fee is $79.99 plus tax for service call, not 75. We pride ourselves on providing an affordable and professional appliance repair service. Our prices are fair and transparent. Feel free to contact us at 1-888-242-0777 if you have any outstanding concerns. Thank you. Fix Appliances Ca Team.

    Reply created 30 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2018

    Dryer repair

    I booked the appointment using the online request. The response back was within 15 minutes of submission and the customer service was amazing. The technician showed up exactly when promised and the quality of work was excellent. Best customer service I have seen in years.

    Answer from pro:

    Thank you js.moon for your feedback. Our company strives to provide the best possible level of customer service and a high quality appliance repair experience. Thank you for using our company for your appliance needs. Fix Appliances Customer Service.

    Reply created 25 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2018

    Dryer service

    Technician showed up right on time. Worked efficiently and fixed the issue quickly. Technician was very polite. Would call back if I need future services.

    Answer from pro:

    Thank you for posting such a kind review! We appreciate your feedback and thank you for your recent business. Fix Appliances Ca Customer Service.

    Reply created 25 May 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 May 2018

    dishwasher cleaning

    Eugene was very professional. He was on time and did a really good job servicing our two old dishwashers.

    Answer from pro:

    Thank you susan for such a kind review. We are proud to offer a high quality, timely applaince repair servoce. Fix Appliances Ca Team.

    Reply created 18 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2018

    Dishwasher wasn't draining

    The repairman called and asked if he could come early, and then after arriving was only working for 5 minutes when he found the clog and fixed the problem, only charging for the service call!!! I cannot recommend this company enough!

    Answer from pro:

    Thank you for your feedback and kind review. Fix Appliances Team.

    Reply created 18 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2018

    washing machine repair

    serviceman very polite and professional. Explained problem and ordered part. Came back and installed part when he said he would(on a Sunday even)

    Answer from pro:

    Thank you for your kind review! We are proud to offer a comprehensive appliance repair service that is flexible with scheduling. Fix Appliances Ca Customer Service.

    Reply created 11 May 2018
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