Spark Service Pro

Rating: 4.8 out of 5

Spark Service Pro reviews (1348)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2019

    Appliance repair

    Excellent job done with attention to details and passionate to satisfy the customer- very satisfied with Dima the technician he went over board to fix the problem and makes sure that the fridge works as per spec

    Answer from pro:

    Thank you AB for the kind review. We really appreciate your compliments. We are happy to help in any way we can and glad the problem with your fridge is resolved. Fix Appliances CA Team

    Reply created 16 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2019

    Washer Repair

    I called them on Saturday and got someone to come in Monday to repair my washing machine. The individual “Dima”,even came earlier than scheduled. Very efficient, friendly and kept us informed of what he was doing before giving a quote to ensure all was checked. Great service, I would recommend Dima he did a good job.

    Answer from pro:

    Thank you ally.R for taking the time to write the great review. It was a pleasure working for you and glad that you were satisfied with the service. Our priority is making sure you have the best experience with everyone at Fix Appliances CA. We look forward to working with you in the future. Fix Appliances CA Team

    Reply created 16 Aug 2019
  • Review from Jatinder Singh
    Rating: 0 out of 5
    Review left on 13 Aug 2019

    Service Call for Laundry Washer

    I requested for Service of my Washer. Technician visited but had no clue what he was doing, he kept playing with knobs but couldn't locate the problem. Finally he concluded, I don't know how, it could be transmission or suspension and it is up to me what I want to get done. If I knew then what would I call you guys? He spent 45-50 minutes at my place and out that only 5-10 minutes playing with machine buttons and couldn't even do a test run. Rest he was on phone looking for answers on websites. I don't know why I have charged. I would not recommend this company at all, I also fell for it when I saw 96% rating at HomeStars.

    Answer from pro:

    Hello, Jatinder in Toronto, We appreciate you leaving a review. The customer service manager tried contacting you via phone to discuss and resolve any issues you may have with the service, technician, etc . . . Unfortunately, we did not get through and left you a voice message in hopes you would return the call. With that being said, unlike other companies, we do not charge per hour so there is no reason for our technician to sit and waste both yours and his time, especially on a very busy schedule. The amount you paid is the amount discussed for the service call fee which is done over the phone prior to booking the appointment. We are proud to say we have a lot of satisfied customers who leave excellent reviews on Homestars as well as return to our company for their future repairs. We apologize you feel strongly about the service and hopefully, we are able to resolve this issue in the near future. Thank You, Fix Appliances CA Team

    Reply created 16 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2019

    Washer repair

    Very professional service. Dennis was great and on time. Will highly recommend to anyone who needs appliance repair.

    Answer from pro:

    Thank you Aj22 for the kind review you! Fix Appliances CA Team

    Reply created 13 Aug 2019
  • Review from vcasiero
    Rating: 0 out of 5
    Review left on 9 Aug 2019

    Fix one thing, cause another problem

    Have a samsung dishwasher that didn’t drain. Had a tech come out to repair. Cost me $400+ to “fix”. First time using the dishwasher “outside” their warranty period. Can’t even use it as another problem comes up. Company refuses to do anything about it. Wants to charge as a new service call. Will have to buy a new dishwasher as anymore money dumped into this piece of garbage is not worth it. Do not recommend this company at all. Adding to this review based on this useless company response. The fact that you will do nothing about it other than “make this a new service call” is why people hate companies like yours. There is no “helping” the customer in the end. You refused to even have the technician call me as it may have been something simple to fix. The dishwasher is no longer worth repairing as I have started you already changed me $400 for this now brick of a machine. Once I replace the dishwasher, I will deliver the old one to your front door.

    Answer from pro:

    Hello vcasiero in Mississauga, Thank you for your feedback. We reviewed your file and noticed that this repair was done over 4 months ago with a completely different issue (which was repaired) than what you have today. Often time’s appliances can have more than one problem. Such issues can occur all at once or days, months and even years after. We gave you warranty which included and in which you agreed upon of 1 month for parts (Manufacturer Warranty) and 90 days for labour. We always recommend to use your appliance, especially after the repair. Please, if you have any questions, comments or concerns do not hesitate to contact us at any time. Thank you, Fix Appliances CA Team

    Reply created 13 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2019

    Dishwasher

    Figured out problem quick, and provided a solution. Part was ordered, and dishwasher was repaired within days.

    Answer from pro:

    Thank you Bikram for the great review. It was a pleasure working for you and glad that you were satisfied with the service. Our priority is making sure you have the best experience with everyone at Fix Appliances CA.

    Reply created 9 Aug 2019
  • Review from Helena
    Rating: 5 out of 5
    Review left on 7 Aug 2019

    One of the double burner was fixed

    The technician were very knowledgeable . They fixed the stove top burner by replacing the part. They showed me the new part was installed properly.

    Answer from pro:

    We would like to thank you Helena for the kind review you left about our service and want to assure you we will strive to maintain and exceed our current customer service for years to come.We are glad that our technician showed high professional standards. We appreciate your business with us Fix Appliance Team Ca

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Aug 2019

    Refrigerator repair

    Denys was very prompt, courteous and knowledgeable. When the component that he replaced initially turned out to be faulty, he returned and replaced it at no additional charge.

    Answer from pro:

    Thank you pandesign03 for taking the time to leave such a kind review! Fix Appliances CA

    Reply created 12 Aug 2019
  • Review from Zhen Zou
    Rating: 5 out of 5
    Review left on 31 Jul 2019

    GE Wash Machine Fix

    Very kind technician with excellent trouble shooting skills. I was very satisfied and impressed with his work on fixing Wash machine.

    Answer from pro:

    Thank you Zhen Z for taking the time to post such a kind review. We strive to provide the best appliance repair service experience possible. Fix Appliances Ca Team

    Reply created 1 Aug 2019
  • Review from Shawn
    Rating: 5 out of 5
    Review left on 29 Jul 2019

    Dishwasher leaking

    Amazing company. First class from both back office to technician I had. Efficient and Keep clients up to date. Reasonable cost

    Answer from pro:

    We would like to thank you Shawn for the kind review you left about our service and our technician . We appreciate you business with us. Thank you Fix Appliances CA

    Reply created 30 Jul 2019
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