Spark Service Pro

Rating: 4.8 out of 5

Spark Service Pro reviews (1348)

  • Review from From Oakville
    Rating: 5 out of 5
    Review left on 1 Jun 2019

    Washing machine fixing

    Great job. Dmitri is the best technician ever! He is not just troubleshooting by checklist, he knows how machine works and goes from there. Highly recommend.

    Answer from pro:

    We would like to thank you From O. for the kind review you left about our service and want to assure you we will strive to maintain and exceed our current customer service for years to come.We are glad that our technician Dmitriy showed high professional standards. We appreciate your business with us Fix Appliance Team Ca

    Reply created 4 Jun 2019
  • Review from Cindy S.
    Rating: 5 out of 5
    Review left on 29 May 2019

    Stove repair

    Dima was the technician who did the work and he was very knowledgeable about the stove and it’s problem. He was very efficient in getting the work done.

    Answer from pro:

    Thank you Cindy S for taking the time to post such a kind review about our technician. We strive to provide the best appliance repair service experience possible.We appreciate your business.Thank yo Fix Appliances Ca Team

    Reply created 4 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2019

    Dishwasher repair

    Dima, the service representative, was professional,thorough, diagnosed the problem, answered all of my questions patiently and repaired The dishwasher quickly and left the kitchen as clean as he found it. I would recommend him and the company highly.

    Answer from pro:

    We would like to thank you apilarski for the kind review you left about service that was provided by our technician Dima. We are glad that our technician was able to repair your dishwasher promptly and showed high professional standards. We appreciate your business with us Fix Appliance Team Ca

    Reply created 29 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2019

    Excellent service for washing machine repair

    Initially started with the e-mail. Few minutes later company called me to fix the appointment. Couple of hours later we’ll mannered young man called Ilia showed up and fixed my washing machine in less than 45 minutes . I had spinning problem. Everything happened within few hours. Wow... Excellent service. Knowledgeable technician. What else we customers need more than this. I am very satisfied. Will recommend to my friends and family without doubt.

    Answer from pro:

    Thank you HomeStars in Toronto for such a nice review. It was a pleasure working for you and glad that you were satisfied with the service. Our priority is making sure you have the best experience with everyone at the Fix Appliances CA. We appreciate you business .Thank you Fix Appliance Ca Team.

    Reply created 29 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2019

    Dishwasher Tepair

    Had an electrical issue with our custom-sized dishwasher, and Dima from Fix Appliances really helped us. Knowledgeable, courteous, and was equipped to fix everything in a single visit. I know who I’m calling next time something goes sideways

    Answer from pro:

    We would like to thank you ashleyallinson for the kind review you left about our service and want to assure you we will strive to maintain and exceed our current customer service for years to come.We are glad that our technician Dima was able to repair your dishwasher promptly and showed high professional standards. We appreciate your business with us Fix Appliance Team Ca

    Reply created 29 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2019

    Washer repair

    I have a washer that is less than three years old purchased from Sears which subsequently went out of business. This ended my warranty. It was great relief to be able to get online and find fixappliances as an alternative. Dima was my repair man and quickly found the cause of my washer leak. He was very clear on communicating the cause of the problem and my alternative for either repair or replacement. I would certainly use his services again for appliance repair.

    Answer from pro:

    We would like to thank you lckle50 for the kind review you left about our service and want to assure you we will strive to maintain and exceed our current customer service for years to come.We are glad that our technician Dima showed high professional standards. We appreciate your business with us Fix Appliance Team Ca

    Reply created 28 May 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 24 May 2019

    Stove repair

    I needed a simple control board replacement and repaired wiring harness connection. Dima was the technician. He showed up on time, was professional, knew his work and had the necessary part with him. I have two concerns: The overall price seems to be based on how much a new appliance would cost. The diagnosis took about 2 minutes and the actual repair was about 20 minutes. The tecnician said he does a couple of the same repairs every day. After consulting with his office by phone the labour charge was over $200 per hour. I don't mind the very large mark up on the part, but I was quite surprised at the labour charge. I would certainly recommend the technician, but would think hard about recommending the service, based on the pricing.

    Answer from pro:

    Hello Traveler, We appreciate you taking the time to write a review. We are pleased to hear that Dima did a great job in repairing your appliance. In regards to the cost we base our labour fees strictly on what the job entails. In all fairness these quotes are given prior to the repair (in person and an estimate is sent via e-mail) - during the diagnostic stage. Fix Appliances does not do any repairs without our customers consent, therefore, if at any time you felt that the price was not to your standards we ask that you call our office for a detailed explanation before moving forward with the service. We thank you and hope you enjoy your newly fixed appliance. Fix Appliances CA Team

    Reply created 28 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2019

    Dishwasher repair

    Very good work. Technician was very pleasant ,helpful and knowledgeable . Repair was completed very quickly.

    Answer from pro:

    Thank you sp for taking the time to post such a kind review. We strive to provide the best appliance repair service experience possible. Fix Appliances Ca Team

    Reply created 24 May 2019
  • Review from Michael
    Rating: 5 out of 5
    Review left on 21 May 2019

    Stove repair

    An expensive component on our induction stove went and we had a choice. Buy a new stove or repair. We chose repair. The company were easy to talk to and the tech was great to work with. Fingers crossed we made the right move and the stove will last a few more years

    Answer from pro:

    Thank you Michael, for taking the time to post such a kind review. We take customer service very seriously and we will do everything to make sure your appliance repaired by the highest standards. Fix Appliances Ca Team.

    Reply created 22 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2019

    Glass cook top knob repair.

    The technician was great, worked efficiently and explained the issue with my cooktop knob. After the replacement part was ordered, it took about a week to arrive, the technician showed up on schedule and the job was done in about 45 mins.

    Answer from pro:

    Thank you cobral, for taking the time to post such a kind review. We strive to provide the best appliance repair service experience possible. Thank you Fix Appliances CA

    Reply created 28 May 2019
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