Smart Fix Appliance Repairs

Rating: 4.9 out of 5

Smart Fix Appliance Repairs reviews (48)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Nov 2018

    Knowledgeable staff with a sense of urgency

    Called Desmond to inquire about a washer issue in the afternoon, he made it to the property and repaired the issue the same evening. After running the diagnostic test he confirmed it was the spin motor issue. He was knowledgeable and came prepared with the replacement part. Very pleased with his service and the fact that he made it a priority to resolve the issue the same day.

    Answer from pro:

    Thank you Leila for your kind review, Smart Fix Appliance Repairs takes it as a priority to have your appliance repaired as quick as possible in order to minimize any inconveniences. Desmond

    Reply created 28 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2018

    Upright freezer repair

    We called this company largely because of the 99% approval rating on HomeStars, and we are very happy with the service provided. Desmond made a service call to our home, arrived within the stated time frame, diagnosed the problem and immediately ordered the necessary part. He returned promptly upon receipt of the part and completed the repair. His demeanour was polite and very professional. We would recommend him to our friends and family without hesitation. He can best be reached via text to the cellphone contact listed.

    Answer from pro:

    Thanks for choosing Smart Fix Appliance Repairs I'm please to have served you in repairing your freezer and look forward to offering the same level of professionalism in the future to you, your family and friends

    Reply created 26 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2018

    Dryer (no heat)

    Desmond responded very quickly to my post on Homestars and was able to come service my dryer that night. He was very professional and friendly and made the repair seemless. The heat unit and thermostat had to be replaced in the dryer and he came with the parts required for our model. I would highly recommend Smart Fix Appliance for you next repair.

    Answer from pro:

    Thank you Rebecca, It's my Job to get the appliance working as quick as possible so you can have the use of your appliance thanks for supplying the info I requested making my job easier

    Reply created 26 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2018

    Appliances repairs

    Desmond is great, knowledgeable, dedicated and very meticulous, simply put he is the best there is. Thank you very much Desmond.

    Answer from pro:

    Thank you Shahin for your kind review it's always within me to be meticulous so at the end of service the customer is satisfied thanks for choosing Smart Fix Appliance Service

    Reply created 26 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2018

    DISHWASHER FIX

    Desmond understood the urgency of the matter. Came in a single day. Was very direct and nd honest. And the pricing was very fair given the level if service

    Answer from pro:

    THank you for choosing Smart Fix Appliance Repairs, every customer situation is taken seriously and repairs are done without delay.

    Reply created 22 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2018

    Washing Machine

    I contacted Homestar for a technician that can repair my Samsung washer. Desmond contacted me the next day. He showed up on time and was very professional. Thoroughly examined my washer and quoted a fair fee. Thank you Desmond.

    Answer from pro:

    Thanks for choosing Smart fix Appliance Repair the aim is always is to satisfy the customer, looking forward to working with you in the future

    Reply created 20 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2018

    Fridge repair

    A bit of miscommunication abt the appointment (same day) but Desmond recovered with grace, cheerfulness and careful work. He found the problem quickly - a burnt out relay - repaired it and was conscientious in making sure the compressor area, coils and grills were well vacuumed. Painless and a relief after hauling out spoiled food.

    Answer from pro:

    Thanks for your kind review was happy to come out and have your refrigerator working as quick as possible again Smart Fix Appliance Repairs above and beyond....Thanks

    Reply created 17 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2018

    Maytag dishwasher

    Desmond was prompt to respond to my inquiry and was very easy to deal with and communicate with before visiting. He did a good thorough diagnostic and found the problem, was transparent with me from the start, was able to get the necessary part and swiftly repaired my dishwasher. Was honest and would use his services again!

    Answer from pro:

    Thanks Mathew for your kind review as always It's my job to be transparent and to get your appliance working as quick as possible according to manufacture specifications. Thank again.

    Reply created 7 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2018

    Washing machine repair

    Desmond was excellent, he found the problem quickly and repaired it quickly. He came exactly when he said he would and was very pleasant. The price was very reasonable considering the part cost $205

    Answer from pro:

    Thank you for choosing Smart Fix Appliance Repairs always transparent and reasonable hope to serve you again in the future thank you Desmond

    Reply created 29 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2018

    washer repair

    Called in the afternoon and Desmond came by 7 pm. He was courteous and efficient and I would call him again if I need any other appliance repair. I felt his pricing was very fair.

    Answer from pro:

    Thank you for choosing Smart Fix Appliance Repairs I'm very happy you were please with the service provided and look forward to serving you in the future Thank you

    Reply created 23 Oct 2018
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