Modern Appliance reviews (726)

I really highly recommend them. They are very friendly and very experienced. I had them come in to look at the dryer that would turn on but wouldn't turn at all. We thought it was a broken motor and we resigned ourselves to an expensive repair. Peter came and diagnosed the problem very quickly add determined that the drum was just stuck, possibly from moisture coming in through the vent from outside. He resolved the problem quickly and told us that if the motor did fail he wouldn't charge us the base service fee for coming in since he had already looked at our dryer. He was very honest with his assessment and we were highly impressed with his competence and professionalism. We have no hesitation in recommending him to anybody else in need of appliance repair.

Peter diagnosed the problem accurately over the phone and ordered the correct part. He was able to install it the following day. I am very happy, with the service from Modern Appliance, and would recommend this company to everyone.

Peter arrived on time, worked efficiently and solved the problem with our clogged dishwasher motor quickly.

Great communication and customer service. Peter gave us sound advice on two old appliances that we ended up replacing, and repaired our oven. We have already passed on his contact details to a friend who heard us raving about the service over the holidays. 10+++

Peter was on time and very professional. He was upfront with the costs and the work he was doing (no surprises at the end). I would highly recommend Modern Appliance.

Peter called me back within minutes and provided a TON of reassuring and helpful information in very few words. He was able to diagnose and explain the problem over the phone, explain what my options would be if his diagnosis were wrong, and then walked me through fixing it myself (it was easy, no tools required, but not clearly explained in the manual.) I feel badly that this wasn't a paying job for him… I'm not exactly looking forward to the next time one of my appliances needs a (real) repair, but I know exactly who I'm going to place my trust in!

Fan wasn't working properly on our oven. He ordered a replacement fan in case it was needed. He was very honest and kind. Explains everything and gives options. Would highly recommend.

Replaced oven ignitor. Very professional and polite. Arrived on time. Already passed name on to neighbour. Saved my Christmas dinner!

Our KitchenAid wine cooler, off warranty, suddenly several years ago wasn't cooling, was operating all the time and made excessive noise over a 6 month period. Very disappointed and unable to have it serviced at that time it has been turned off ever since. Being a relatively high end wine cooler we decided to once again try to get it serviced. After the frustration of "no interest because it was too small a job" by several appliance service companies in coming to our house, searched Homestars and found Modern Appliance which had very positive reviews regarding Peter, it's owner. Contacted Peter and right from the initial call I found Peter to be highly professional and knowledgeable. Obviously a wine cooler is a small job and at times not worth repairing and Peter and I both acknowledged this up front but that didn't stop Peter from, in the end, offering to come by our residence to take a look. We let Peter know it wasn't an urgent job (but hopefully he might be able to repair it by Christmas) and he offered to come by in approximately 1 1/2 wks time on a Friday. He punctually showed up that day, checked out the compressor and right away got it working again for us. On the service call we also found out he can service all of our other kitchen appliances Mile induction cooktop, Mile dishwasher, KitchenAid Refrigerator and KitchenAid combo microwave/oven; and LG washing machine and dryer. Will definitely call Peter again should we have any problems with any of our appliances. Highly recommend Modern Appliance! Professional, reliable and great service. Thank you Peter so much! Greatly appreciated and just in time for Christmas!

The work was done properly, promptly and pleasantly by Peter. I would highly recommend his work. Thank you so much!