Professional Roofers

Rating: 4.7 out of 5

Professional Roofers reviews (809)

  • Review from Andrew Tirelli
    Rating: 5 out of 5
    Review left on 20 Jul 2020

    Reshingle

    Fernando was excellent. We needed our roof reshingled because it was leaking. Fernando was very responsive and always on time. His team communicated well and stayed true to their cost estimates and completion time. We were very happy with them and would recommend.

    Answer from pro:

    Hey Andrew! Fernando says you were a pleasure to work with as well and to give him a call should you ever have any questions or concerns. Any recommendations are greatly appreciated and thank you very much for taking the time to leave us your feedback!

    Reply created 20 Jul 2020
  • Review from Customer of Professional Roofers
    Rating: 5 out of 5
    Review left on 18 Jul 2020

    Brampton Ontario

    This is the second roof on our house that is being installed by this company. The first roof had some issues with the material but, the company honored their warranty and effected the necessary repairs in a timely manner. The cost of the roof 15 years ago was $3400.00 compared with the $7800.00 today. Only time will tell what service the new roof will provide. This roof has a fifteen year warranty, and I am quite confident that Professional roofers will still be in operation should any warranty work become necessary. Thanks for a very professional installation.

    Answer from pro:

    Good afternoon & thanks for leaving us your feedback! We're happy to hear that you decided to use Professional Roofers again 15 years later after our original services. One of the things that our customers appreciate most about our company is that we're not going anywhere. So if you have an issue or questions in the future, we are always just a phone call away. On the regular we have people calling our offices saying the roofing company they hired have disappeared and are no where to be found. Professional Roofers is here to stay and we thank you for building this long-term relationship with us!

    Reply created 20 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2020

    Quality roofing with a hard to beat price!

    Great company with excellent customer service. Extremely knowledgeable with competitive pricing and a crew that knows what they’re doing. Would recommend them hands down!

    Answer from pro:

    Hey there Jessie! Happy to hear you are satisfied with the Professional Roofers team and our services. Thanks for leaving your review and any recommendations are greatly appreciated!

    Reply created 20 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2020

    Roof replacement

    This is just a fantastic team to work with from the time you book an appointment for a technician to assess your roof, explain the options until the work is complete. Always a phone call away to answer any question you might have. This is my second house that I use their service and will definitely recommend them

    Answer from pro:

    Hey Ben, thanks for leaving us your review. We're so glad you trusted Professional Roofers not just for one job, but for two! We're happy that we were able to build a trusting relationship with you and should you need anything we're just a phone call away. Cheers

    Reply created 20 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2020

    Roof

    Very professional, informative, completed the work in a timely manner. Beautiful results, workers did a spotless cleaning. All communication was clear from start to finish, would definitely recommend professional roofing to others

    Answer from pro:

    We appreciate you taking the time to leave us your feedback! We're happy to hear your installation went well and should you need anything just give us a shout.

    Reply created 17 Jul 2020
  • Review from Customer of Professional Roofers
    Rating: 4 out of 5
    Review left on 24 May 2020

    Excellent initial quality, slow follow up.

    Adam and I negotiated a great deal and he had his team working on the house within a few weeks. They were professional and had the job done in two days. They swept my property for nails and debris to ensure they left nothing behind. A year later, we noticed a small opening in the garage roof / house wall area. I contacted PR and Adam, they came to check it out and told me it would be fixed. I’ve heard nothing since and it has not yet been repaired. The Initial work was excellent, but I’d be less likely to recommend them to others based on their follow up.

    Answer from pro:

    Good afternoon! Thank you for taking the time to leave us your feedback. We are happy to hear the original installation went well. However, the followup potion of your review does not meet our customer service standards. We ask that you please call the office at 416-604-9765 so we may look into this further. We are always here for our customer and we wish to get this sorted out as soon as possible. Take care and enjoy your day!

    Reply created 26 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2020

    Roof Replacement

    This is the second roof replacement I have had done through Professional Roofers. They are simply the very best roofing company in the city. From the beginning working with their representative Jorge who was reliable and helpful to Mathias who was in charge of the workers, my go to person who was always available and helpful through to Andy who with a partner completed the work, they could not have been any better, their work was excellent and they all truly stand up to the company's name "Professional" to the enth degree. I will continue to recommend them to all of my friends and/or neighbours needing roof repairs and/or replacements. Thank you for a job well done!!!

    Answer from pro:

    Good morning! Thank you so much for your kind words. We're so glad that you continue to use our company for your roofing needs. Jorge says that you are a pleasure to work with and he enjoys doing business with you as well. We understand how important communication is between company and customer so Mathias will always be available should you need him. Any recommendations are greatly appreciated and we look forward to the next time we meet!

    Reply created 22 May 2020
  • Review from Sharon G
    Rating: 5 out of 5
    Review left on 2 May 2020

    Excellent job

    Sebastian came to give us a quote-he took his time explaining everything that would be done, vents, comparing the various shingles, etc. Due to Covid 19 only 2 roofers were allowed to work at a time. We were very pleased with the job and the roofers cleaned up beautifully. Matias came to inspect the roof on completion.

    Answer from pro:

    Good afternoon Sharon! We appreciate you taking the time to leave us your feedback. Sebastian will be very pleased to know you are happy with his services. Communication is key so he always tries to stay connected with our customers before, during and after the job is done. We at the office are always here for you as well, should you have any questions or concerns in the future! Thank-you for your buisness, Sharon, and once again for leaving us a review!

    Reply created 5 May 2020
  • Review from Steve Stiby
    Rating: 5 out of 5
    Review left on 8 Apr 2020

    New Roof

    Leandro gave me a quote to replace our roof It was a very fair price he explained everything that would be done and he stuck to his word there were no hidden surprises he was very honest. His crew showed up on time did a terrific job very efficient hard workers. They did everything they said they cleaned the job site each day. They accidentally damaged my gazebo but were honest and informed me immediately they sourced the repair parts and repaired it immediately without any cost to me. They accepted no payment untill the job was completed to our satisfaction. I would highly recommend this company to anyone

    Answer from pro:

    hey there Steve! Again, we apologize for the gazebo! Thank you for your understanding and were happy that we were able to repair it for you. Leandro says you were a pleasure to work with and if you need anything else, just give him a call. Professional Roofers will always make sure the job is done to your liking before requesting payment. Thank you again for your business and enjoy the long weekend!

    Reply created 9 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2019

    Entire Roof & Eavestrough Replacement

    They removed 5 layers of singles in one day! Once the roof was installed they had their quality control tech spend an hour on the roof going over things. They even re-caulked one dormer for good measure. I had an issue with my chimney that they even addressed for free. Diego, my sales rep was excellent to deal with and easy to get a hold of. Their cleanup was fantastic. Our eavestroughs also look amazing! Great price and trustworthy. I would recommend to all my clients.

    Answer from pro:

    Hey there Andrew! Thanks for your wonderful review. Diego is happy to hear that you are so satisfied with the installation process and that you were a pleasure to work with as well! We're glad we had the work done on time and as promised, as well as the cleanup. Any recommendations are greatly appreciated and thank you again for taking the time to leave us your feedback!

    Reply created 25 Nov 2019
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