Professional Roofers

Rating: 4.7 out of 5

Professional Roofers reviews (809)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2019

    Roof reshingled

    Did an amazing job installing new shingles on roof of my house. Very professional company. Happy with how my new roof looks.

    Answer from pro:

    Good afternoon! We appreciate you taking the time to leave us your feedback about our services. At Professional Roofers we strive for excellent customer service and will let your estimator and installation crew know that you are very pleased with the work done. Thank-you once again for choosing Professional Roofers and please do not hesitate to give us a call should you have any questions. Enjoy your day, Bobby!

    Reply created 19 Jun 2019
  • Review from Customer of Professional Roofers
    Rating: 0 out of 5
    Review left on 17 Jun 2019

    Roof installation and does not last

    Installed asphalt shingles and every wind storm they come off, poor workmanship and do not warrant their work. Everyone else on my street the shingles stay in with wind storms. Mine? The fly with the wind! Terrible work and customer service

    Answer from pro:

    Good afternoon. We appreciate you taking the time to leave us your review as Professional Roofers is always looking for ways in which we can improve as a company. Professional Roofers does warrant out work - we offer a 10 or 15 year warranty depending on the shingle chosen by the homeowner. Unfortunately, our warranty does not cover extreme weather/animal damage as it is unpreventable and cannot be controlled under workmanship. In the case of your property, your home is located in an open area where it is more susceptible to strong hits by the elements, which is why this damage wasn't covered by your warranty. If you wish to discuss this further, please visit or call the main office. We are open 6 days a week and always available to help. Thank-you.

    Reply created 18 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2019

    Roofing

    All the materials arrived a couple of days in advance of the work. The roofers arrived on time on the day which they had promised. It was going to be a 2 day job and because of the threat of rain they stripped and shingled the lower roof on day one leaving the entire roof water tight overnight. Any debris was cleaned up and removed at the end of the first day. The upper roof was completed the following day and again all debris completely removed. The work was inspected each day and at the end of the job by the company’s quality control foreperson. The roof looks great and we were charged exactly the amount quoted. Great work.

    Answer from pro:

    Good morning and thanks for taking the time to leave us your review! We are glad that the work done on your property was to your satisfaction! Professional Roofers always aims to have the job done on time, even though sometimes the weather gets in the way. We will always find a way to make it work and ensure the job is done right and as promised. We also understand that the clean-up portion of the job is very important, as properties should look the same as when we arrived, if not better. We're happy to hear that this was an easy process for you and we thank-you for your business!

    Reply created 14 Jun 2019
  • Review from Jack Merger enterprises
    Rating: 5 out of 5
    Review left on 10 Jun 2019

    roof repair

    on time done within quote parameters the manager was very professional and stayed on top of completition

    Answer from pro:

    Hey there Jack! Thanks for leaving us your review. We are happy to hear that everything was done to your satisfaction. Our Quality Control Managers are always there to oversee and make sure everything is perfect. We will be sure to pass on your kind words. Thanks again and take care!

    Reply created 11 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2019

    New roof

    Professional curteous crew who did a great job on stripping old roof shingles off and putting on a new roof. They repositioned and Installed a proper roof vent for bathroom exhaust fan. They also replaced chimney flashing. Clean up was impeccable. The Crew were friendly and curteous and professional. When i got my 4 quotes from roofing co. Professional Roofers were the only company to give literature and was the only company to go up on the roof. They took pictures and explained everything and they were actually the best quote. Definitely recommend them.

    Answer from pro:

    Good morning Raoul and thank-you for taking a moment to leave us your timely feedback! Our employees always try their best to make sure this is a smooth and easy process for the homeowner as we understand how daunting such a big job can be. We are happy to hear that the work done on your property went smoothly and to your satisfaction. Professional Roofers will always keep the homeowner informed and answer any questions one may have. We appreciate any recommendation and we look forward to doing business with you again in the future! Take care and have a great day!

    Reply created 11 Jun 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 30 May 2019

    Shingles and gutters

    Shingles and gutters were done on the house. The job was done quick, correct and at the best price I could find. Very Professional !

    Answer from pro:

    Good morning and thank you for leaving us your feedback! We're glad that you are happy with the work done and that the price is right! Professional Roofers thanks you for your business!

    Reply created 3 Jun 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 30 May 2019

    Roofing

    We are usually at home but nobody was there on my roofing day. They finished very well. We're satisfied with them.

    Answer from pro:

    Good morning Peter & thanks for leaving us your review! We are happy to hear that when you got home, you were satisfied with the work done on the property. Should you have any questions, just give us or your estimator a call! Take care and thanks for choosing Professional Roofers.

    Reply created 30 May 2019
  • Review from Happy with the work
    Rating: 5 out of 5
    Review left on 29 May 2019

    Replacement of water downspout and troughs

    They made a complicated problem easy, doing the replacement promptly and professionally. Clearly explaining the considerations around doing the work, Sebastian gave us plenty of time, answering all our questions and sincerely considering any concerns we had. An excellent experience. I highly recommend them.

    Answer from pro:

    Good morning! We appreciate you taking the time out of your day to leave us your honest and timely feedback, and are happy to hear that the job went smoothly from start to finish. Sebastian always does his best to meet the Homeowners needs and answer any questions they may have. We will be sure to pass your kind words on to him and he will be pleased to hear this. Should you have any concerns or questions in the future, please do not hesitate to give the office or Sebastian a call. Thank-you for choosing Professional Roofers!

    Reply created 30 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2019

    Gutters

    Great work and clean up, the crew was very professional and completed on scheduled as promised.

    Answer from pro:

    Good morning and thank you for taking the time to leave us your feedback! Professional Roofers always aims to have the work done on time and when promised. We're glad you are satisfied with the installation of your new roof and the clean-up on your property! We we always try to leave it as nice as when we came! Thanks you for choosing Professional Roofers.

    Reply created 30 May 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 24 May 2019

    Fixed flat roof over garage

    Fixed flat roof over garage. Fernando was great to work with. Mathias was great to work with as well...excellent Customer Service. A job well done!

    Answer from pro:

    Good afternoon! Thanks so much for leaving us your review of our services. Our Estimators and Quality Control Managers always do their best to provide the best customer service possible, so we are so happy to hear this! We will be sure to pass on your feedback to Mathias and Fernando and should you have any questions please do not hesitate to give either of them or the office a call. Take care!

    Reply created 27 May 2019