Professional Roofers reviews (809)

Professional staff, written estimates that don't change once job has commenced, competitive pricing, workers were punctual and efficient. 10 yr warranty was a plus. Work was inspected when completed and before fee was collected. Great overall experience.

Before we found Professional Roofers we wasted time dealing with companies who either didn't show up for appointments or gave us very low quotes and never showed up again. Professional Roofers did a great job. No delays. Fair price. Quality material. A+

I noticed a leak coming from the roof and decided to replace thhe shingles on the entire roof as it had been 15 years since it had been done.I called Professional roofers at 10:00 pm on a Thursday and was surprised to get an answer not a recording. An appointment was set for Sat. morning and Patrick came to see me. He explained everything needed in detail and sent someone on Monday to do a temporary fix until the work was to be done. The crew arrived on time, did an excellent job and cleanup. I would highly recommend this company.

This review comes a bit late as I had ProfessionalRoofers.com replace my shingles on my semi detached back in December 2011. Their estimator (Deigo) was very pleasant to deal with and provided the most comprehensive estimate package among the three roofing companies I contacted. Their price was very competitive and it is nice to know they work with name brand shingles that offer great warranties. ProffessionalRoofers.com must have the hardest working employees I have seen as they began work around 8am and did not stop (even for lunch) until about 5pm when the sun started to set. After a year, the shingles still look and perform great. My only complaint was the removal of a piece of old metal facia (which I had asked them to do) but that unexpectedly opened a gap into my attic. The foreman and inspector that day did suggest replacing it with another metal sheet but I declined as I wanted a proper facia board first, and then the metal facia afterwards. They did not recommend this and I’m sure this would’ve cost them another day on the site (to pickup and install material). As I knew I had a lot of other work pending (eavestroughs, soffit, etc) I told them it was fine and to leave it as is….it just would’ve been nice if the company took the initiatives to suggest having it done right and spend the extra time. I would've been fine with paying a bit more for the extras.

Professional could not have been more professional. The roof looks great, it no longer leaks and they did an excellent job with the clean-up. They fixed the plaster that was damaged by the job and came back twice to fix some minor problems. They were always prompt, polite and easy to deal with. I would definitely recommend them.

Beautifully done, quickly, efficiently, exactly as per contract, excellent clean-up and most impressive a separate quality control person who checked the crew to make sure everything was done properly and explained everything to us at each stage. All the workers were friendly, polite and hard working. Finished the large job in one day. The roof looks like the best in the neighbourhood. And the best price. Many thanks to Professional Roofers.

We had professional roofers.com complete or re-roof, I was very satisfied. Fair price, great service, did what they said they would do and then some. Great clean up, respectful crew. I am an avid DIY'er and have high expectations for quality in work and service, they met or exceeded. My only -ve was minor, a bit late starting on day 1 - but was promptly looked into with a quick phone call and was advised the crew was on their way - and they showed up 10 min later. Good follow-up and and professional sales/support from start to finish. Great job guys - I wish other contractors were like you guys.

They deserve their name (Professional Roofers), I searched and I got some estimates and after all I decided go by them. In each step, their customer care was outstanding. From answer to phone for the first time, estimating (reasonable and knowledgeable), customer care during the installation (in the first call they care you and do the best), installation process (very polite and neat), quality control (on time) and even their follow up about warranty. I just wanted to recommend them specially thanks of Jonathan for Estimating and customer service Michael team for installation Oscar for quality control

Overall professional roofers did a pretty good job replacing my roof. Jonathan explained everything clearly and provided accurate estimate. I really appreciate the fact that Jonathan has sent a person to cover leaking part of my roof prior to the actual replacement free of any extra charge. Workers that were replacing the roof did a great job. They placed my bathroom vent exactly where I indicated and did a good job replacing plywood and shingles. The roof looks great. I also had a solar vent installed on my roof with no extra charge. I had couple of issues that we had resolve in the process. First, the vents that were delivered were plastic instead of aluminum that I was promised. Second, the workers did not know that they were supposed to install the solar vent that I was promised. Eventually everything was resolved and everything was done properly just as I wanted. Great experience overall.

Professional Roofers are exactly as their name implies. From start to finish, their team did everything they could to ensure that we were satisfied with the work done. They were prompt at making an appointment to quote on the project and were on time when arriving. All of the details and options were well explained and the documentation was helpful. One of the things that sets this company apart from the others is that they allowed us to choose the brand and model of shingles that we had researched and decided upon whereas the other companies were pushing discounted shingles. We wanted to ensure that the job was done correctly the first time and this is why we chose this company. They were in the middle for price of the 7 quotes we had from different companies which is reasonable. On the day of installation, the crew was prompt and prepared. They set up quickly and got to work. The entire job was completed in one day unlike some of the other companies I see in the area leaving the roof bare or half done and then coming back another day. Everything was inspected by a supervisor in the end and arrangements were even made to fix a few small issues that were not perfect. The new roof looks and functions perfectly and I would highly recommend Professional Roofers to anyone. They just go above and beyond what is expected of roofing companies.