AtlasCare

Rating: 4.8 out of 5

AtlasCare reviews (2519)

  • Review from Nicole H
    Rating: 5 out of 5
    Review left on 21 Oct 2016

    Duct Cleaning

    Excellent duct cleaning services provided in October 2016. The crew was courteous, professional, knowledgeable and efficient. I am a new owner of this home and the ducts were really dirty. They showed me before and after pictures which were fascinating and really emphasized the value of having your ducts cleaned. Looking forward to have fresh, clean air in our home this winter and beyond. Worth every penny - highly recommend AtlasCare for honest and trustworthy duct cleaning services.
  • Review from Catherine Tsouvaltsidis
    Rating: 5 out of 5
    Review left on 17 Oct 2016

    Maintenance Plan

    Eric came today and performed our pre-winter furnace maintenance. He arrived promptly with a smile on his face and got straight to work. He answered all of our questions with honesty and professionalism. He even fixed a problem with our thermostat (the backlight would not turn off)!
  • Review from Sergiy Libenson
    Rating: 5 out of 5
    Review left on 17 Oct 2016

    Maintenance/Tune-up of the AC and Heating units

    By subscribing for a maintenance plan for 162.58 per annum (as of 05/30/2016), I have found my AC and heating units having been taken care of in a most wonderful way in all aspects. Please find below a brief account of the technicians' visits to my household: 1. July 23, 2016: Tech #541: furnace blower and condenser units checked, cleaned, tuned up (sub-cooling was detected, fixed). Users thoroughly instructed (cost: $0.00, covered by plan); 2. August 20, 2016: work order: 424778, Tech. #541 (Mr. Ch. Garcha). cleaned and flushed condensate drains, air filter, checked: humidistat, damper, electric components, condensor, compressor, fans (cost: $0.00, covered by plan); 3. October 14, 2016, Tech. #170 (Mr. Dag Rummeda). Mr. D. Rummeda did the most outstanding job! He managed to detect a gas leak caused by the pin hole in the pipeline (somehow, the said hole went undetected for a while - perhaps the smell of the leaking gas was minimal) and fixed this very promptly and efficiently; he also managed to find the underlying cause for the gurgling sound in the exhaust pipes leading outdoors (the pipe turned out to have been strapped at an angle relative to the duct). Notably, all of the above shortcomings detected by the Tech must have been taken care of by the other company, in whose care the hot water tank had been; regrettably, the said company did not take much care. Having said this, I would like to mention that the time is near when the furnace is to be replaced, and I do not see any better option for me than getting a new unit installed and maintained by Messrs. AtlasCare. Of note: upon having analyzed the spectrum of maintenance/insurance plans provided by AtlasCare, I have found that even at the point when the equipment becomes obsolete there are coverage options (for labour and parts) that are still advantageous for me as a user. The bottom line is: Messrs. AtlasCare are definitely focused on saving energy and money for clients and providers likewise.
  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 15 Oct 2016

    Heating system cleaning and maintenance

    The service was professional and the staff courteous. Excellent job !! They arrived on time, completed their work expeditiously and left the place neat and clean. I would highly recommend them.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Oct 2016

    Furnace Maintanence

    Showed up within the time slot. Alex was very polite and explained everything clearly. Work completed in about an hour as stated. Electronic work orders makes it very convenient. Well done.
  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 14 Oct 2016

    Furnace repair

    Furnace not working on Thanksgiving Monday. Called AtlasCare in the late morning. Service man responded within 30 min and gave an appointment time in late afternoon. He arrived late afternoon as scheduled. Work completed within 30 minutes.
  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 14 Oct 2016

    Fall Maintenance

    Great winter tune up work on our furnace by Alex B! He was thorough and diligent. He arrived on time and carried out all the necessary work. We would definitely have him back to do maintenance in the future.
  • Review from D
    Rating: 4 out of 5
    Review left on 13 Oct 2016

    furnace inspection

    We had a new furnace and A/C installed one year ago. Today was the regular pre-winter furnace tune-up. Alex B. came to check the furnace, change the filter and put a new pad in the humidifier. He arrived during the two hour time window that was given, was polite and kept me informed about the work that he was doing.
  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 12 Oct 2016

    Annual Furnace Maintenance

    Chris was the technician performing my Annual Furnace Maintenance. He did a great job! He took the time to explain the process and answer my questions. He also advised me of other services Atlas Care can take care of...i.e gas fireplace maintenance, duct cleaning etc. I was a very satisfied customer.
  • Review from Kelly Smith
    Rating: 5 out of 5
    Review left on 11 Oct 2016

    Furnace Maintenance

    The technician, Ryan was professional, on time and gave me an excellent overview of what to do to keep my furnace and humidifier in order. I was extremely impressed with his knowledge and willingness to share his expertise. It was also a pleasure to have someone who loved his work and loyalty to his company. Charlene