AtlasCare reviews (2519)

I have used this company for heating and cooling maintenance for some time now, and had my ducts cleaned today. I have always been impressed with the competence and politeness of Atlas staff, and the young men who did the job today, Jordan and Alex, were no exception. They were considerate, clean, and very good about sharing information. Full marks.

We have an old Toronto rowhouse. Rudy from Atlas came by and did a thorough review of our situation (complicated by being attached) before making a detailed quote for a new high-eff furnace and AC. There was no high pressure sales tactics, just great information about options. James, Nick, and Dave R came to do the install. They were courteous, explained everything clearly to us, neat, and went the extra mile (filling in a crack through which some mice had been coming in and helping us maintain our existing air filter system). Everything is working great and we couldn't be happier with the service from Atlascare.

We have been AtlasCare customers for many years. Recently had a problem with the furnace. They were able to provide Saturday appointments. The fan motor was replaced, but they had to return to fix some "strange" noises. Would like to thank Nimo Mansouri as well as the other technicians for attending to this problem

My furnace began to make a loud noise on Saturday. I called AtlasCare and within an hour had a technician who diagnosed the problem. Monday Eric, a technician, arrived and replaced the broken part. Excellent service on Saturday and Monday. Polite and helpful.

They professionally installed the new boiler, removed the old. But we had a bit of rad problems for unknown reasons, and they diligently fixed them. We're very appreciative. All is fine now, awaiting our energy savings.

Thank you so much AtlasCare and especially Chris (Tech#454) for his expedited service and professionalism. Woke up this morning to no heat and within 1.5 hrs. from initial call, Chris arrived, diagnosed the problem, replaced the required part, and left us with HEAT on one of the coldest mornings in 2015. I highly recommend AltasCare and their First Class Service.

I had my ducts cleaned by Andrew and Garrett last week. They were extremely professional and efficient. I have a cream carpet in my basement and they assured me that they would take precautions so that the carpet would not be soiled. True to their word, the job was completed and the carpet was still in great shape. The service that they provided was excellent, well priced and they arrived during the scheduled window. I would highly recommend this company for all of your furnace needs. On another note, my child had a post nasal drip for the past several months and I feel that this allergy is better since we cleaned the ducts. The air quality is MUCH better now. Thanks again Atlascare

For the past 25 years our furnace, humidifier, and air conditioner have been purchases and serviced by Atlas Care. We have all products under the AtlasCare annual maintenance/service program. The service/maintenance personnel have always been professional, friendly and informative as have the office personnel. Recently there was a concern with water near the furnace just as the after hours service started. The response from the after-hours service personnel was exceptional. Eric was able to diagnose the problem over the phone and which allowed us to restart the furnace (in minus weather this was welcomed) and explained that out an other out of heat call would take priority but that he would be with us as soon as able. He called to provide ETA and arrived within 10 minutes of his ETA and resolve the concern going to get a replacement part and installing it all within a very short time frame. We will continue to be a committed Atlas Care client for many years to come. Thank you AtlasCare we appreciate your dedication to service.

I've been an Atlas Care customer for over 23 years and their service and expertise continues to improve with every transaction and every service visit. With an older non-efficient furnace, becoming educated on the importance of a high-efficiency, energy saving furnace was only the beginning and their sales rep, Jeff Maund, took the time to thoroughly explain the essentials. Today, the furnace was installed by an excellent team of tech guys- McCloud, James and Nick were top notch. Clean, neat, tidy, professional, courteous and nicely personable. The management team at Atlas Care understand customer service to the extent that they have to be the very top in their industry. Without question, I would recommend their expertise and service without question. Thanks guys! Doug

Atlas came promptly within a couple of hours from initially calling to inspect our furnace that was not working. Technician Eric did a work around to get us heat and then ordered part. Was professional and courteous.