We purchased a stacked town home 1 year ago and have been struggling to resolve some HVAC issues ever since. We thought we did the right thing by asking for and receiving a recommendation when we first moved in, however that proved not to be helpful. We believe in the end what made the difference is that Atlas took the time to fully understand our problem, our concerns and was willing to work with us to find the solution that made the most sense to us. We also believe that the fact that the technician, Ron, who visited us to make the assessment and help us decide if we were going to need to replace our furnace and air conditioner had the experience necessary to determine why in fact the AC was struggling to keep our place cool. This problem should have been found a year ago and was missed. We are very happy to provide this recommendation for Atlas. We will be long term customers.