AtlasCare

Rating: 4.8 out of 5

AtlasCare reviews (2516)

  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 3 Jun 2024

    Kitchen sink drainage issue

    The kitchen sink drainage was poorly designed in the original house build (1985). Atlas assessed the issue, made the necessary repairs, and corrected the issue. Problem solved. Service was on time, met estimate, & we are very happy with the work.

    Answer from pro:

    Thank you!

    Reply created 4 Jul 2024
  • Review from Guodong Chen
    Rating: 1 out of 5
    Review left on 2 Jun 2024

    Bad experience, no diagnose detail at all

    I scheduled a tech come check where my AC refrigerant leak, and they told me it will cost $169+ tax, I am okay with that because one of friend already checked the pressure on my AC refrigerant is low, just don't know where leaks, so I relay on AtlasCare to diggnose the leaking. Tech didn't check and just ask me repalce for new one instead.

    Answer from pro:

    Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please call our Operations Manager, Nimo, at 647-493-6223. Thank you!

    Reply created 4 Jul 2024
  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 31 May 2024

    Sewer Repair

    Great experience, I would recommend them to everyone. They found a solution that worked within my budget and met my needs.

    Answer from pro:

    Thank you!

    Reply created 4 Jul 2024
  • Review from Scott Hutchison
    Rating: 5 out of 5
    Review left on 31 May 2024

    Great job

    Terrific company. Everybody I dealt with was very customer oriented at all times. Would recommend in a heartbeat.

    Answer from pro:

    Thank you fo leaving us a review, Scott!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2024

    PLUMBING EMERGENCY HERO

    WOW. OUTSTANDING SERVICE Steve came to our home for an emergency plumbing issue. It was the long weekend and no one was willing to come (although they all claim to have 24/7 emergency services). Steve drove from a call in Burlington (we live in East Toronto) at 9:30 PM, on a Saturday of Victoria Day weekend. He was COURTEOUS, KNOWLEDGEABLE, EFFICIENT, and resolved our problem. He deserves the highest COMMENDATIONS and the biggest THANK YOU.

    Answer from pro:

    Thank you for your kind words!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2024

    Excellent furnace service

    Best furnace and air conditioner service. Been a customer for over 20 years. Very pleased with new furnace and A/C and service.

    Answer from pro:

    Thank you!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2024

    Complete System

    From getting a quote to installing the next day, the entire thing was painless. Matt showed up and was extremely professional and we decided together that I would replace the furnace , ac unit, air filter and humidifier. We came to a price I was comfortable with and scheduled the install for the next day as that was what worked for me. The team showed up on time and were courteous and professional. We discussed the install and off to work they went. I periodically checked on them and asked questions which were answered and explained right away. They finished up, cleaned up and were on their way. About 8 hours with lunch break. Everything is good so far, but I dont foresee any problems with the equipment or the service.

    Answer from pro:

    Thank you. We appreciate your feedback!

    Reply created 4 Jul 2024
  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 17 May 2024

    Replacement of tankless hot water unit, new outlet installed

    I has red tags from zen bridge when they installed a new gas meter. My tankless had been incorrectly installed before I owned the house. It was aging so I got a new one and pump which Atlas installed and brought the exhaust and electrical to code.

    Answer from pro:

    Thank you!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2024

    Keegan was absolutely fantastic. He was very professional .

    Small leak was able to diagnose issue very quickly. He was very professional knowledgeable and just an absolute pleasure to deal with.

    Answer from pro:

    Thank you for your review!

    Reply created 4 Jul 2024
  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 16 May 2024

    HVAC maintenance

    ATLAS Cares has consistently been honest and reliable in maintaining my HVAC equipment. The service technicians are personable and knowledgeable. For the cost of an annual contract they maintain my heating and cooling equipment and provide annual cleaning and prep for the season.

    Answer from pro:

    Thank you!

    Reply created 4 Jul 2024
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