My central AC unit outside broke down on the weekend (August 2019) and I have two young children, so I really just wanted someone to come quickly and fix the issue so I ended up calling AtlasCare to diagnose the problem. After trying a few things, the technician told me that my "low pressure switch is stuck open" and would be a costly repair. He also said given my unit is 14 years old, it would be better to buy a new AC instead of a costly repair.
After he left, something didn't feel right, and I decided to get a second opinion (especially if I had to spend thousands of dollars on an AC) and I called another company because they were highly rated on Homestars. Their technician came and diagnosed that an earwig got caught underneath the contactor which did not allow power to continue onto the unit (see picture). Not only that, he said my AC unit does NOT HAVE A LOW PRESSURE SWITCH!
AtlasCare severely misdiagnosed my issue and tried to sell me a new AC AND FURNACE! On a false diagnosis of "low pressure switch stuck open." Unbeleiveable.
The other company saved me and my family thousands of dollars by repairing my AC and not having to replace it entirely. I'm sure AtlasCare has better technicians. But these upsell, pushy tactics need to stop.