AtlasCare reviews (2516)

Rick was early and let me know in advance when he would be hear....under promised and over delivered Great experience throughout the whole process...I would not hesitate to recommend this company

Requested quote for a new water heater. AtlasCare was very courteous and responsive, sending their representative to assess the job on short notice and without any cost to me. The representative arrived punctually. He took care to cover his shoes before entering our house. He was very thorough in assessing the requirements and he was courteous and amicable. He concluded by sharing his assessment including the projected cost for the installation

I had water coming from my furnace. Jerry called and told me he was on his way. Apparently the water was condensing and my spout was plugged. The spout for drainage was plugged and had to be flushed out. I didn't even know this was a maintenance matter. Very informative, polite and professional. Signed up for the AC maintenance program. Pleased all around.

He was courteous patient and efficient on a very hot day. Worked with my concerns about cost options and helped me find the shortest and least expensive option to having AC working in a heatwave

Very satisfied with AtlasCare and the purchase & installation of a new AC. Fair price, prompt installation, all questions clearly and completely answered. I won't hesitate to recommend them in the future.

The city sewers on our property backed up. Gavin started work on the repairs. He was very friendly and a hard worker. Because I'm not very computer literate, Gavin went above and beyond to help me when it came time to sign the contract. I didn't have a clue. He's wonderful.

Great response to warranty related matter. Fast dispatch of technician, repair on the spot and warranty applied without fuss. Appreciated the friendly approach from the technician and focus on getting things right the first time.

Kyle did a great service explained what is to do and checked out every thing was working fine . pleased how Kyle did and explained in detail. Would recommend which i already have .Thank you

I called for service because my AC wasn’t working. The service dept. was very accommodating in sending out a tech when I’d be home. The tech was quick to diagnose the problem and was helpful in explaining my options. He even helped me sort through old receipts to figure out what service coverage I have on which units. A sales rep came the next day to give me a quote in case we choose to replace rather than repair. The person in parts ascertained how quickly a new part could be obtained, and the head of the service department called me to further discuss the best course of action. They all went beyond the call of duty.

I was impressed today (as I usually am) with the professionalism and demeanour of Atlas Care's knowledgeable and friendly service people. Also impressive is the lack of turnover in this company - I have had the same few service people repeatedly. Happy employees=well run company=happy customers.