AtlasCare reviews (2516)

After investigation, the pilot light was off (this may have caused the smell); as well as the emergency shut off need the fireplace. Anthony also showed me where the main gas shut if is located in the event of an emergency. The call did not cost us anything because we have a plan with Atlascare! Thank you, Anthony!

Atlas Care is very selective in their hiring. In the 11 years we have dealt with this company, I have been impressed with every employee I have met or spoken to. Alex is no exception. In servicing our air conditioner today, he was professional, personal, patient and thorough in answering my questions and explaining everything he had done and checked. Alex is one reason I will continue to recommend Atlas Care. He is an asset to the company.

I discovered water in my furnace room, coming from my hot water tank. Atlas Care responded to my initial call within 24 hours, to walk through the problem and explore how they could resolve it. Rudy is a very diligent account manager. Pleasant to deal with and he made sure that each step of the project was not just being completed, but that I was satisfied with the work. They arranged an electrician subcontractor, who was very professional (Ampcon). The installation team (Phil and Jack) arrived at the time they said they would. They removed my old tank and installed my new one in a very professional manner. They answered my questions in an informative manner. I'm not sure if they are the cheapest solution provider; however, they deliver with upmost quality and professionalism.

A/C not working Called and came within 3 hrs Very knowledgeable and courteous After checking all possible reasons for failure he found the cause. He gave us options. We made a decision and he promptly acted on it .He gave advise and answered all my questions as well. Couldn’t be happier or more thankful for their quick action and solutions Fran

An elderly widow with a failing air conditioner facing a week long 30 plus heat wave needed urgent help. Atlas Care came through. Friendly professionals arrived on time to assess the situation and then to install and test the replacement system.

Today I had a tune up on my air conditioner. The service man was very polite and informative. He took the time to inspect everything thoroughly and discussed with me what was done and why. Very respectful of me and my property. Excellent technician with excellent rapport with clients. Very pleased to have dealt with this technician. Mary

I pay a monthly service charge to keep my heating and cooling equipment running perfectly. Atlas Care, usually it's Al who comes by, does that well. He came by today for my fall/winter maintenance check. Al is very personable and answers any questions I may have. Hedid his usual sterling job.

Lyndon was dispatched by Atlas Care to attend to my non-functioning air conditioner. It was right before the long weekend on what was until then the warmest day of the year. Lyndon spent a lot of time explaining to me the source of the failure. We diagnosed a couple of issues that were preventative and will make sure that the unit will continue to work through the summer. I am thankful for the prompt response and also for the thoroughness of the call.

Kurt came to do a free assessment and he is very professional and courteous. The free assessment was offered by the home inspection company and we availed of it and he came to have a look. He was on time and very pleasant and a nice guy.

I have our furnace and A/C serviced twice a year with Atlas and they are great. Always come on time after messaging us to let us know that they are on their way. They always introduce themselves and wear booties and are very clean.