Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2020

    Totally smooth from the selling and closing to the installation.

    It is refreshingly pleasant to deal without ANY issues with a company that shows top professionalism from the get go. Arriving to the finish line clear and with no issues was a breeze.

    Answer from pro:

    Dear Alobato, Clera Windows and Doors is built around honesty, excellent service and quality products. We go beyond basic exceptions for our customers. Thank you so much for sharing your experience with us and the community. We hope to have the pleasure of going business with you again in the near future.

    Reply created 26 Jun 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 24 Jun 2020

    Converting a kitchen window into a door

    We absolutely love our door! Todd met with us, was very professional and pleasant. He listened to us and made the right recommendations. Vlad came another day for additional measurements and discussed dates for the job to be done. They showed up on time when they said they would, they worked really hard and did most of the work in one day and came back the next day for some finishing touches. They cleaned after themselves and were very professional. Overall we had a wonderful experience and highly recommend them. Professional and they know what they are doing!

    Answer from pro:

    Dear private User, Thank you so much for your business and for your great review. We at Clera Windows and Doors always strive to make sure that all our customers are happy with their purchases. We are thrilled that Todd and Vlad did an amazing job converting your window into a door and they met all your expectations. Enjoy your new door in good health!

    Reply created 25 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2020

    replaced all house windows

    Barry came in replaced all the windows. he was very knowledgeable and did a great job.

    Answer from pro:

    Thank you so much for your kind words Thurd. We really appropriate you taking the time out to share your experience with us.

    Reply created 23 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2020

    Beautiful door and thorough installation

    Door looks amazing and installation team was thorough and professional. Looking forward to replacing all our windows.

    Answer from pro:

    Dear Sturmt, We at Clera windows and doors truly appreciate your business, and we're so grateful for the trust you've placed in us. Looking forward to assisting you with your window purchase.

    Reply created 23 Jun 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 20 Jun 2020

    Replacement windows

    Excellent service. Two terrific work people who were careful and left my house clean and tidy with no cleanup work for me. I could not be more pleased and will definitely use Clera on my next project.

    Answer from pro:

    Dear Private User, Thank you for the kind words and the 10 star review. We are delighted to hear that you had such a great experience interacting with our customer service team. We look forward to assisting you in your next project.

    Reply created 23 Jun 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 19 Jun 2020

    Solarium windows

    Service and quality were great. Very professional, efficient and courteous. I would recommend this team.

    Answer from pro:

    Dear Clera Customer, We at Clera Windows and Doors are committed to providing our customers with a fantastic experience, and your feedback helps us make that possible. Thank you so much for your business. We are honored to have clients like you. Enjoy your new windows!

    Reply created 23 Jun 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 3 out of 5
    Review left on 18 Jun 2020

    Warranty, life time

    Waiting on outcome of warranty service before making extended review. The time from starting project to waiting for final results has been 2 years.

    Answer from pro:

    Dear Private User, We appreciate it when our customers take the time to leave us online reviews because it lets us improve and serve our customers better each and every day.I'm sorry but I don't have a record of any warranty issues in Ottawa. Kindly contact me asap. Rita 905-738-1870 x 240 or e-mail rita@clerawindows.com.

    Reply created 18 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2020

    Replaced 19 windows and 1 bedroom balcony door

    Well lets start by saying thank you to Gary who was our sales representative, he did a fantastic job in helping us choose the right windows and a door which was a custom size. The original installation was for the end of April, unfortunately the pandemic happened which delayed us until it was done June 9. Scott and Rob did our installation, they were very professional, punctual, overall amazing, I was amazed at how meticulous Scott was at caulking the windows. This was a five day job, but let me say it was so worth every dollar. Fantastic job, I will recommend everyone to Gary and his team when it comes to Windows and Doors from Clera. Sincerely Georgia

    Answer from pro:

    Dearest Georgia, WOW! what an amazing and detailed feedback. We are very happy that your experience with Gary,Scott and Rob was delightful one.It was a pleasure serving you.I'm sure your home looks amazing with your new windows and the new balcony door. We thank you for your business and for the 10 star review. Enjoy your Clera products in good health!

    Reply created 17 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2020

    Windows and patio door

    Very professional and great work. work was done in good time. I really appreciated the estimator’s recommendations.

    Answer from pro:

    Dear Heidi, Many thanks for taking the time to share your experience with us and the community. it was our privilege to do business with you, and a great pleasure to serve you. We hope you will recommend us to all your family and friends.

    Reply created 11 Jun 2020
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 10 Jun 2020

    5 upstairs windows

    Despite the lockdown, Clera still was able to get the windows to us and so we could finish our renovation and sell our house within a few days of listing it. Installer guy was great and paid attention to the little details.

    Answer from pro:

    Hello Private User, Our goal is to always provide the best services to valued customers like you. Thank you for your business, your trust, and your confidence. It will be our please to serve you again in your new home.

    Reply created 11 Jun 2020
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