Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 28 Jun 2023

    12 windows and a door!!!

    Professional, quick and tidy! The team did our huge project in less than two days. We were so happy with the work done! Always will use Hans and team!

    Answer from pro:

    Dear Clera valued customer, We truly appreciate your business and are grateful for the trust you have placed in Clera Windows and Doors. It was our pleasure to work at your home. We are all very happy to hear of your overall satisfaction with your project and your experience with Hans and team. Enjoy your new Clera look! Wishing you all the best!

    Reply created 29 Jun 2023
  • Review from Gary Shaw
    Rating: 5 out of 5
    Review left on 27 Jun 2023

    Replacement of Broken Glass

    We had Clara windows installed 1.5 years ago. We noticed recently that one of the windows had broken glass. We did not break it and it appears it might be from frame pressure. (My guess as there was no impact to the glass) I called Rita at customer service and she said glass is not covered under the warranty but she agreed to have it replaced at no charge as I thought it might be an installation issue. Rita was very professional and helpful. Our experience with Clara throughout has been very positive and I would not hesitate to recommend them

    Answer from pro:

    Dear Gary, Thank you so very much for your 10-star feedback. It was a pleasure to assist you and always available to assist you again as the need arises. We thank you for your business and your recommendation! Best wishes, Rita

    Reply created 28 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2023

    Window and patio door replacement

    Very professional install. Excellent removal of old windows and cleanup while working. No mess afterward. Graham, our installer was personable and focused on the work. The new windows were professionally trimmed out and fit beautifully. We even notice that early bird chirping is hardly heard in the bedroom! Great windows, great installation! Highly recommend Clera Windows.

    Answer from pro:

    Dear Clera valued customer, We thank you some much for this wonderful review! We are delighted to hear that you are very pleased with the service provided and with your beautiful new windows. We thank you for your business and your awesome 10-star recommendation! Enjoy your new beautiful Clera windows! All the very best to you!

    Reply created 27 Jun 2023
  • Review from Vince Ambra
    Rating: 3 out of 5
    Review left on 24 Jun 2023

    New Window Installation

    First off I would say that our sales rep and installer were wonderful to work with. We were guided every step of the way to choose the best options to serve our needs and the install happened when promised and was done exceptionally well - clean and precise work with no mess left behind. That is the good part of the experience. Not sure if we got a bad batch of product but we have had numerous issues with the hardware since. Mechanisms coming out of their tracks when opening, locks breaking and numerous cranks breaking. In fact, we just recently had crank break and another starting to fail. I really want to give this product a ten but cant because of the constant breakdowns with the hardware. Without that, really happy with the product.

    Answer from pro:

    Hello Vince, We thank you for taking the time to provide us with your feedback. We are happy to hear that your sales rep and the installation crew were wonderful to work with and that they guided you every step of the way to choose the best options that were suitable for you. We are sorry to hear about your issues with the hardware, Clera has such an amazing lifetime warranty that we will be happy to mail you replacement parts at free of charge. Please reach out to your local Clera rep or our head office. Once again we thank you for your business and your feedback!

    Reply created 27 Jun 2023
  • Review from Beverly Miles
    Rating: 5 out of 5
    Review left on 19 Jun 2023

    Windows

    Kyle is very professional & can answer all your questions. He has the experience & knowledge & Kyle will always get back to you quickly. Very pleased with the windows & the crew: Fidel, Christian & Lago are awesome very hard workers & to perfection when installing. They did a fantastic job! I would recommend to call Kyle for your window needs - he will take care of you.

    Answer from pro:

    Hello Beverly, Thank you so much for your 10-review and for your recommendation!. We are delighted to hear that Kyle, Fidel, Christian & Lago provided you with an amazing experience. We thank you for your business and we look forward to assisting you again. All the best!

    Reply created 20 Jun 2023
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 17 Jun 2023

    Great windows,great people

    Would recommend this company and the installers every day,all day.product is excellent and people are very professional

    Answer from pro:

    Hello Clera valued customer, We are committed to providing our customers with a fantastic experience, and your feedback helps us make that possible. Thank you so much for your recommendation and your business! Best wishes!

    Reply created 20 Jun 2023
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 Jun 2023

    Windows

    We worked with Kyle from Clera. Customer service was great and he was very responsive. They were very accommodating when we selected a date in which we wanted the windows installed. Windows look great!

    Answer from pro:

    Dear Emily, Thank you so much for your very positive feedback!. We will pass your kind words on to Kyle and the installation crew. We are delighted to hear that your new Clera windows look great. We thank you for your business! All the best!

    Reply created 20 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2023

    All New Triple Panes

    Competitive pricing and service with a smile. Pride of ownership was very apparent throughout our experience with Eric and Ana. Professional service, exceptional team members and quality workmanship you can rely on. Thank you for a wonderful experience!

    Answer from pro:

    Good day Graeme & Stacey, Thank you so much for taking the time to write about your wonderful experience with Eric and Ana. We are glad to hear that you are happy with the products and services provided. We thank you for your business and your 10-star review! Wishing you all the best!

    Reply created 20 Jun 2023
  • Review from Roman Berson
    Rating: 5 out of 5
    Review left on 16 Jun 2023

    Windows Installation

    I had Clera windows in along with a few other companies for a quote on all my windows, we ended up going with Clera due to several factors but most importantly the professionalism and knowledge displayed by Anthony during his consultation was a step above the others. The windows were installed in my desired timeframe and the installers were polite and considerate of my home. The windows look amazing and Anthony was delightful to work with during the process and ensured all our needs were met and questions answered. Would highly recommend Clera windows if you are looking for a professional job.

    Answer from pro:

    Hello Roman, On behalf of Clera Windows and Doors, we wanted to say "thanks for choosing us". We really appreciate this fantastic feedback that you left for us and happy to hear you felt the entire process was perfect and that you are satisfied with every aspect of the project, from dealing with our sales consultant Anthony, from price and quality to installation. Thank you for the vote of confidence, your recommendation is appreciated! All the best!

    Reply created 20 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2023

    Window and door replacement

    I had several quotes from different companies but felt the most confidence in Clera. The salesman was knowledgeable on the product and the work that had to be done . The crew were quick, organized, respectful of my home, and cleaned up when they were done. My house looks amazing. Thank you Clera

    Answer from pro:

    Hello C. Day, Thank you so much for sharing this wonderful review! We're absolutely pleased to hear that after receiving numerous quotations you felt so confident to proceed with Clera for your window project. We thank you for your business and for the 9-stars! Enjoy your AMAZING new windows! Best wishes!

    Reply created 15 Jun 2023
Get in touch