Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2015

    Front window and door purchase and installation

    Our sales rep Terry provided wonderful service before and after the installation of the door and window. He was fast and friendly. Our door and window are also beautiful and we no longer have a draft!

    Answer from pro:

    Wow. What a lovely review, Laura! Awesome review. Thank you.

    Reply created 15 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2015

    Patio Doors

    Replaced older patio doors with Clera Garden Doors. Some difficulties fitting in present frame work, but this was rectified by Shawn. Doors are well made and solid. Melissa from the Office was always helpful with our questions. Thank you for good service and quality product.

    Answer from pro:

    Customer feedback is so important to us, David. We truly appreciate yours.

    Reply created 13 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2015

    Window Repair

    A single hung window that was installed in 1999 (by FM Windows) finally gave out. We called the new rep in our area and Shawn was quick to come and have a look. The clip that secures the counter balance had deteriorated. We were grateful to hear that our window warranty would be honoured by Clera. Parts were ordered and a return trip fixed the window up. You cant even see the repair. Shawn was very professional and courteous. We would highly recommend him to anyone.

    Answer from pro:

    Our goal, lofty as it is, is 100% customer satisfaction. Thanks for getting us that much closer, Chris!

    Reply created 13 Apr 2015
  • Review from Tony
    Rating: 5 out of 5
    Review left on 10 Apr 2015

    Doors and windows

    I'm a young new homeowner from Hamilton, ON. I needed to replace 2 doors (full replace, including frame, jambs, etc), retrofit 5 small-moderate sized windows, and re-glass one big window. Talked with Chris and he set me up with a great deal for the project - outlined a number of cost cutting measures and suggested things I can do on my own to save money!! I've had much less cost-effective quotes from other companies! The measurer - Avni - came a few days after a free quote to verify the initial measurements, and the install team completed the job in 1 day (had to wait approx 1 month for the windows and doors to be custom-made of course). All products appear to fit well. One particular change I want to emphasize is the noise reduction these new windows have! I live right next to a Fire station, so road traffic noise and sirens are a common occurrence; after having the new doors and windows installed however, the noise has MARKEDLY decreased, I wish I had an actual decibel value to report! The install team were interactive, honest, and didn't mind answering my questions (I can be pretty nosy about home reno projects as I am trying to learn how to do them). Overall, very satisfied with Clera and would definitely recommend to friends and family! Thanks Clera, Chris, Avni, and the install team!

    Answer from pro:

    Tony. It's always gratifying to read great customers feedback and your review put a smile on our faces. Thank you for taking the time!

    Reply created 10 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2015

    Windows, door

    I had a bought a beautiful house which needed the windows replaced. I did my due diligence and got various quotes but when Bobby from Clera came and explained the types of windows they had to offer...I was convinced that he can be trusted. We signed the deal in the late fall and the windows were installed in the spring 2014. I can honestly say that I am very pleased with their windows and doors and their excellent service and workmanship. They are honest, organized people, deliver all that was promised. I had a minor problem with one of the window, Bobby took it upon himself to ensure that it was fixed to my satisfaction. It has been now a few month since the installation, I would like to recommend Clera Windows to anyone looking for some true professionals, honest and well priced window company. Thank you Bobby and your service team for a great job in my house.

    Answer from pro:

    Mary, because we have wonderful customers like you, we strive to meet their needs. We are happy that we exceeded yours. Thank you!

    Reply created 10 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2015

    new windows

    Fabulous work done on my entire house with new windows from Clera. Adam who came over on 2 separate occasions since I did this as a two part project knew exactly what I needed, provided me with the best options and the pricing was spot on when compared with other vendors. I used the same installer for both my installs and they were very professional, did all the work to specifications, cleaned up after and even redid my home alarm connections as well. Their product is very good and even though I had a problem with one of my windows a year later, Adam made sure that they had it replaced without any questions asked.

    Answer from pro:

    Dear Adrian, We are so pleased that you've had a positive experience with Clera. We strive to exceed our customers expectations on every installation and we're happy that we succeeded with you, as well. Enjoy your new Clera products!

    Reply created 8 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2015

    Windows

    My experience with Clera was excellent. I asked friends and family about what company to go with, and I had to choose between several. Clera was able to offer a beautiful window and I found the price to be fair. The representative that Clera sent was named Cash. She was knowledgeably and professional. The installer was hard working and did the job nicely.

    Answer from pro:

    We love to receive happy reviews and are thankful for yours, Monica. We all lead such busy lives and we appreciate the fact that you took the time to write. Thank you.

    Reply created 8 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2015

    New Front Door

    We were very happy with our purchase of a new front door from Clera windows and doors. Our project manager John Gainham,helped me select a beautiful door that was complementary to our home. The delivery and installation happened exactly as promised. The install crew was prompt ,cleaning as they went,and finished. To the finest detail. We would happily recommend Clera and John to any of our friends.

    Answer from pro:

    Thank you for choosing Clera, Tracy. We appreciate your confidence in us. We are happy that we delivered on our promises. Enjoy your new front door from Clera!

    Reply created 8 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2015

    Window Replacement

    Extremely satisfied with the point of sale experience, product and quality of installation Todd and Vlad provided. After extensive research we found Clera to be the best combination of quality and price in Niagara. Extremely flexible with installation dates during a record cold winter. We've committed to additional window replacements with Clera. Thanks!

    Answer from pro:

    You're going to love your new products, Christine. Great investment in your home!

    Reply created 8 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2015

    New Front Door

    After meeting with Adam Kwasnicki, we were sure we'd want Clera to install our new front door. We did have to wait a bit longer than expected to have our door installed but it was worth the wait. When Rommel Leyson came to install the front door, I experienced for the first time a truly exceptional customer service. He was friendly and considerate, he worked with the least inconvenience for us, cleaning up after he was finished and took the time to explain some details. He got injured shortly after starting to work, but that did not stop him from doing an awesome job. I highly recommend Rommel Leyson to be your installer. After having to wait such a long time for our front door, he made the difference between us being relieved of having the door installed and actually being very happy and satisfied customers. Thank you Rommel Leyson!!!!

    Answer from pro:

    Dear Claudia, What a nice review. Thank you. We hope your new door will provide your with a lifetime of enjoyment!

    Reply created 8 Apr 2015