As a first time homebuyer I was certainly overwhelmed by all of the information, window and door options, companies, lingo and pricing for windows and doors.
I found Clera through homestars and I couldn't have been more fortunate.
I phoned the company and was immediately contacted by the Clera representative for the Hamilton Ontario region, Christopher Laroque. He reworked his schedule to come my house a time that was convenient for me given my schedule. Chris sat down and talked to me in order to get a great understanding of what I was looking for. He is an extremely patient and respectful man who took the time to explain and answer all my questions every step of the way. He delivered on absolutely everything we talked about in our session and followed up with me during the entire process. There was no delay in installation, the windows were ready on time (6weeks) and the installation crew (Richard, Drovak and Anton) were courteous, respectful and clean (being a house over 100 years old, dust is inevitable).
They completed the work in 2 days, as promised.
I can only speak positively about the service I received from Christopher and the installation crew from Clera. I am absolutely thrilled. It was a huge purchase, which can cause much stress and worry - and I must admit, I felt like I was in great hands the entire time.
Thank you all for a tremendous experience and I will enjoy my windows for years to come.
Trust me, you will not be disappointed from this window and door company. I highly recommend them, specially the team responsible for my renovation.
Joël Anthony Forget, Hamilton Ontario
June - August 2014