Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2022

    Window replacement

    Trevor was great with the install, Greg was good with the process and we are happy with the product.

    Answer from pro:

    Dear Andrew, Thank you for your comments regarding your experience with Trevor and Greg. We will be sure to pass this information along to them, as we know they'll appreciated it wholeheartedly. Thank you again for your business and your amazing 10-stars! Enjoy your new window!

    Reply created 16 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2022

    Windows and Doors

    I've been doing construction for over 20 years and I would not have anyone else install my windows and doors but Clera. Gary and his installation team did an amazing job from start to finish. One very happy customer!!

    Answer from pro:

    Dear M &T Knapp, Wow! Thank you very much for your wonderful remarks and your loyalty to Clera Windows and Doors and to Gary with his amazing installation team. It was a pleasure to serve. We will make sure to share your comments with Gary and the rest of the team. Thank you again for your business! We're looking forward to making your experience even better in the future! Enjoy your new windows and doors!

    Reply created 14 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2022

    Windows and door

    Excellent installation crew. Very tidy and very professional. Would recommend. The sales staff were knowledgable.

    Answer from pro:

    Hello Clera valued customer, Thank you for your 10-star feedback! We are trilled that your experience with our sales consultant was a positive one. It is also good to hear that we met your expectations with the installation crew. We appreciate you taking the time to share your experience and thank you sincerely for your recommendation. Enjoy your new beautiful Clera look! All the best to you!

    Reply created 13 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2022

    New front door with side light and 2 side doors one to my garage and the other to a mud room.

    Great workmanship and work was completed on schedule. Very pleased with the colour and style that we chose.

    Answer from pro:

    Hi 65sammyba, Thank you so much for your wonderful review!. It was our pleasure to work at your home. We are very happy to hear of your overall satisfaction with your project. We are proud of our products and our employees, our installation team will be happy to hear about this growing review of their work. Enjoy your new doors! All the very best!

    Reply created 13 Sep 2022
  • Review from Customer of Clera Windows + Doors
    Rating: 4 out of 5
    Review left on 7 Sep 2022

    Great installer

    Great installation. Happy with my windows. More electronic communication ie email and paper trail would help.

    Answer from pro:

    Dear private user, It was our pleasure to work at your home. We are all delighted to hear that you are happy with your new windows and the great installation. We also thank you very much for your suggestion, we will always be grateful to our customers like you who help us improve our level of service. You are a vital part of our continued growth and success. Thank you again for your business and for your awesome feedback! Warm regards!

    Reply created 9 Sep 2022
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 2 Sep 2022

    New front door and window

    Replaced my front door. Took out two windows and replaced with one big bay window- complete with trim. Very clean, professional and friendly

    Answer from pro:

    Good day Clera customer, Thank you for sharing this awesome review with us!. We certainly appreciate your kind words and will make sure to share with the Clera team. Enjoy your beautiful new upgrades and thank you again for choosing Clera Windows and Doors for your new front door and window. All the very best!

    Reply created 7 Sep 2022
  • Review from Donald Fraser
    Rating: 4 out of 5
    Review left on 1 Sep 2022

    Minor renovation

    Two new window openings in an existing residence plus switching out 3 garden doors for sliders. The installers were upbeat, creative in handling some unexpected challenges and did a good job. The windows and sliding doors are top quality.

    Answer from pro:

    Dear Donald, Thank you for choosing Clera Windows and Doors for your special purchase. We strive to be certain that all our customers needs are met and also every experience was a memorable one. We are delighted that you are very pleased with the top quality windows and doors that we installed in your home. We are confident you will enjoy for many years. Thank you for your business and wish you the best!

    Reply created 7 Sep 2022
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 1 Sep 2022

    New windows installed

    Paid for full frame windows did not get that. Also had to come back a second time and redo the finishing on the inside still is subpar. Very disappointing and didnt get what we paid for Nobody from the company checked at the end of all this to see how satisfied we were or if it was OK

    Answer from pro:

    Hello L Sutton, Thank you for taking the time to provide us with your feedback. However, we are very sorry to see your 1-star review and read your dissatisfaction. Clera has been in the window business for over 43 years and have provided quality products to thousands of customers. We regard our lasting presence in the industry as a testament to great products and services. It's disappointing to read that this has not been your experience. Our local branch manager informed us that you most definitely received what is indicated on your purchase agreement and what you paid for. Our factory custom made full frame windows for your home with new jambs, casing and brick mold. He also mentioned that he visited you 2 separate times, once the end of July and again Aug 12th and you informed him that you were happy with everything. If you still have more concerns please reach out the your local branch manager again or myself at rita@clerawindows.com. We will be happy to assist you. Best wishes, Rita

    Reply created 7 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2022

    Front door replacement

    We have bought from Clera for a sliding patio door and was very happy with the product and installation team. We quoted 3 other companies for the new front door but the product, price and warranty couldnt be bettered. We have received many compliments on the door and we will use Clera again for any window or door needs.

    Answer from pro:

    Dear Clera customer, We're very happy to hear from a satisfied repeat customer and pleased to read that after receiving numerous quotes, and once again Clera Windows and Doors was your choice of quality products and services. We thank you for your business and loyalty to our company. We are confident that your new door will bring you many years of enjoyment and continues compliments. Thank you for such a great review!

    Reply created 2 Sep 2022
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 30 Aug 2022

    Window installation

    Installers were very professional and friendly. Installation went quickly and clean-up was good. We have used this company before and will use them again.

    Answer from pro:

    Hello Clera valued customer, The Clera team would like to thank you for your loyalty to our company, your powerful recommendation and this amazing review!. We are delighted that you are very pleased with the services provided by our installers. Thank you again for your business and your feedback. Enjoy the new windows!

    Reply created 1 Sep 2022