Clera Windows + Doors reviews (3717)

Dear Andrew, Thank you so much for your wonderful remarks and your 10-stars! It was a pleasure to serve you. Always available should you need my assistance again. The Clera team wish you the very best!

Hello Mobina, Thank you for choosing Clera Windows and Doors for your recent windows and door replacement project. We're very happy to hear that Rayan and the installation team were kind, courteous and they also did an amazing job with the installation. Meeting and exceeding our customers expectations is always our number one priority. Your 10-stars and recommendation are greatly appreciated! Enjoy your new beautiful Clera look in good health!

Dear Bob, Thank you so much for your glowing review! We appreciate your kind words and are happy to hear you had a very positive experience with Jerry and his crew. If the minor things that you found need our attention, please make sure to contact Jerry, he will be more than happy to come over for a cup of your great coffee and also attend to the minor issues. Thank you again for your business and your great feedback!

Good Day Clera Customer, Thank you for your wonderful review! Our goal is to have all our customers receive an extremely positive experience. We're thrilled to hear that you are very happy with the great service that you were provided with. We would be delighted to assist you again soon. Thank you again for your kind words and for choosing Clera!

Dear Brenda, Thank you for sharing your feedback with us!. We're so happy to hear that everyone involved in your project provided you with an organized and professional experience. Your satisfaction is very important to us and it's wonderful to see your experience was nothing short of that. We are sure the new and improved curb appeal is a nice touch too! Enjoy your new improved Clera look!

Hello Chef Ashley Johnson, We thank you for providing us with your feedback. However, we are very sorry to see your 0 review and read your dissatisfaction. At Clera we take our customers satisfaction VERY seriously and 100% total customer satisfaction is always and will always be our full and complete uncompromised objective each and every single time. While we highly regret that you were not 100% satisficed with our service, we strongly believe that the above accusations are not entirely accurate. As per your signed purchase agreement, you purchased your door in late November and not in August, as indicated. Also, during that period we were approaching the Christmas early cut-offs from all manufacturers. ACovid-19 restrictions and closures which prevented all manufacturers to work at full capacity. Covid-19 has changed the way business across the world used to operate. Shortage in raw materials and staff due to sickness has impacted the timely production of our customers orders and that is beyond our control. Because all our products are customized, depending on the size and details of each order, ready times vary. Your local branch manager informed us that he notified you about the delay and he was to contact you again as soon as he was informed that the door was ready for installation, in which he did.

Good day Sherry, It's always gratifying to read great customer feedback. The Clera team works very hard on every single project to reach maximum customer satisfaction. We are delighted to hear that James and his installation team provided you with an excellent experience. We are confident that your new windows and door will bring you many years of enjoyment. We appreciate your business and once again thank you taking the time to provide us with this 10-star review! Best wishes!

Dear Simona, Looking at the picture that you posted, we have to agree with you, your door does look absolutely GORGEOUS! Thank you so much for taking the time to share your positive experience with the Clera windows and Doors team. We are delighted that you are pleased with your special project. Enjoy your new GEOREOUS Clera look!

Hello Gary, Your kind words are most appreciated!. We certainly do our best to meet your needs in a timely fashion and in a friendly and professional manner. We will make sure to pass your comments on to Jerry and his crew. We thank you again for your business and we are confident that your new Clera windows and doors will bring you many years of enjoyment. Best wishes!

Hello Cindy, Thank you for reaching out to us and bringing your concerns to our attention. We are sorry to hear of this unsatisfactory experience you detailed in your review. However, Clera will NEVER NEGLECT a customer for 17 years over a screen. Also, our head office has never been informed of a screen issue that has been pending for 17 years. We also reached out to our London branch manager and she also informed us that she has no customer with your name waiting for a screen service. Unfortunately we are unable to identify you with the name provided in your review and nothing in our records shows someone matching your story. If you have done business with us, and your review is genuine, please call me direct. Rita at 905-738-1870 x 240. Regards, Rita