Clera Windows + Doors reviews (3717)

Good Day Mr. Bateson, We are sorry to hear about your window troubles. After speaking with your local Clera branch we were informed that the window that you posted on the Homestars site is not a window that we sold you. Our head office contacted you and left you a message to call us back. Your son was also contacted by our branch and he informed us that he is not aware of any issues with any Clera windows. To further discuss your issue, kindly call me Rita at 905-738-1870 x 240.

Dear Private User, Thank you very much for this glowing review and the 10-stars!. We are happy to hear about your experience with us, and how much you like your new windows. Your recommendation is greatly appreciated. We look forward to working with you again in the future and to assist all your family and friends with their window and door projects. Enjoy your new windows!

Dear Reilly, Thank you very much for your super feedback. It's always a pleasure to hear back from happy customers. We are always working hard to deliver the best service possible to all of our customers. We are thrilled we were able to meet all your expectations. Your recommendation means the world to us. Thank you again! The Clera team wishes you the best!

Hello Private User, Your satisfaction is very important to us and we are happy to read that you are very pleased with your new windows and patio door. We thank you for taking the time to share your experience with us and the community. I'm sorry to hear that you have not received your receipt of payment yet. We are unable to assist you as your review was posted anonymous and we cannot identify you. Please reach out to me by e-mail @ rita@clerawindows.com and I will make sure your receipt is sent to you asap. Thank you again for your business and your great feedback! Regards, Rita

Dear Upset in Etobicoke, We are also very upset when we read such reviews from our customers. We take customer satisfaction seriously and we thank you for brining your issue to our attention. We will love to assist you, however we are unable to identify you with the name that is posted in your review. Our aspiration is to keep you as one of our most valued customers, and to serve you better in subsequent times. If you wish to discuss your issue further please email me @ rita@clerawindows.com Looking forward to hearing from you, Rita

Dear Estrela, Thank you for your feedback. Customer satisfaction is our top priority, and I am truly sorry to read that your experience was less than adequate. I would like the opportunity to resolve your concerns and earn your trust in our company. Please contact me asap Rita at 905-738-1870 x 240 or e-mail rita@clerawindows.com Looking forward to speaking with you.

Dear Private User, Clera windows and Doors has been in business for over 43 years, and have provided quality products to thousands of homes. We regard our lasting presence in the industry as a testament to our great products, and excellent customer service. It is disappointing to read that this has not been your experience. We appreciate your feedback and would like to better understand your concerns and dissatisfaction. Unfortunately, we are unable contact you as you have not identified yourself and as a result we cannot address your concerns. If you wish to discus your issues further, please feel free to contact me Rita at 905 738-1870 x 240 or e-mail rita@clerawindows.com. I would be pleased to look into the circumstances surrounding your purchase. Looking forward to hearing from you.

Hello Jean, Thank you so much for this great review. We also thank you for your business and for trusting Clera Windows and Doors with your window project. Due to Covid we are experiencing new challenges but we try very hard to find solutions to deliver a high quality service to all our customers. We are delighted that all is completed with your project and that you are happy with your new windows. Looking forward to your next visit with us! Best wishes!

Dear Sue, Thank you very much for providing us with this amazing review! It was a pleasure to serve you. We will make sure to share your comments with the installer. Looking forward to serving you again! Enjoy your new patio door!

Dear Private User, Thank you so much for your business and for your review. We are delighted that you were happy with the first 6 windows that you will be replacing the other 6 in the fall. Enjoy your new windows!