Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 5 Jul 2021

    New build

    Great product, great service. New build installation was smooth, follow up on service was delayed a bit due to covid but great service techs once allowed to attend site

    Answer from pro:

    Good day Clera Customer, We appreciate your business and your great feedback. It was a pleasure doing business with you and we hope we can be of service to you again in the future. Enjoy the new build!

    Reply created 8 Jul 2021
  • Review from Customer of Clera Windows + Doors
    Rating: 3 out of 5
    Review left on 5 Jul 2021

    Window Installation

    The windows are top quality. Due to pandemic, it took a long time to get them installed. Installers were very polite, professional, and clean. A problem arose when I was cleaning the windows for the first time. I spoke to my sales rep who assured me that he would have someone fix it quickly. After 10 days and no contact from anyone, I called the Head Office, Customer Service. I spoke with Rita, who is a real gem. She got the ball rolling immediately and had the original installer fix my problem. She followed up with me (as she said she would) and that reassured me that I was dealing with the right person. Customer service is very important to me. Rita was the only person who realized how important it was. I thank her for her care and service and hope the others in the company follow her example.

    Answer from pro:

    Hi Susan, Thank you so much for your kind words, I'm glad I was able to assist you with your service request. We are thrilled that the installation crew met all your requirements. I'm terribly sorry to hear that your interaction with the sales rep. was not so positive. I'll make sure that it's brought to the attention of upper management. Best wishes! Rita

    Reply created 8 Jul 2021
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 30 Jun 2021

    6 new window replacements

    Very professional sales team. Installer was amazing. Everyone was very friendly and easy to deal with. Would recommend service to friends and family. Cost was comparable to other window companies. Overall very satisfied. When we have other windows replaced will contact them again.

    Answer from pro:

    Good Day Clera Customer, Thank you for your kind words and awesome review of our products and team. Our team is extremely proud of the work they do and their attention to detail on each and every project. Your recommendation is greatly appreciated, thank you so much again! Looking forward to starting your next project.

    Reply created 1 Jul 2021
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 29 Jun 2021

    New Door

    We have used Clera twice before, and always been very happy with their work and product. This spring, Mike notified us of a sale just as we had made the decision that we needed a new side door. This week the door was installed by Denis, and we are extremely pleased with the end result. Something we had not anticipated is that the door, with its larger glass insert, has made the area it opens on to look brighter and wider. We do not hesitate to recommend this company.

    Answer from pro:

    Hello Clera Customer, Thank you for being such a valued customer, it has been a pleasure to serve you all these years. In a world filled with so many choices and possibilities, we thank you for selecting Clera windows and Doors once again! Enjoy the beautiful new look!

    Reply created 5 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2021

    Bedroom Window

    Our bedroom window was the last one we had to replace in the house. I'm very happy that we choose Clera Windows to do the work. They were fast, left no mess after the install and the window looks amazing ! I can already feel the temperature difference in the bedroom. Highly recommend Clera Windows!

    Answer from pro:

    Dear Stephanie, Thank you so much for the recommendation and for this great review! We are thrilled to see that everything from the beginning to completion went seamlessly. Enjoy the amazing new Clera look!

    Reply created 30 Jun 2021
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 28 Jun 2021

    window replacement

    replaced old windows with new, very nice job with the exterior capping and finnish, install went very smooth

    Answer from pro:

    Hi Private User, Thank you for placing your trust in Clera Windows and Doors and your willingness to share your experience. We are pleased that you're happy with your window replacement project and that we were able to meet all your expectations! It was a pleasure to serve you, we hope you'll keep us in mind for future projects.

    Reply created 30 Jun 2021
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 26 Jun 2021

    Great service, communication and people

    Great service, explanation and installation was perfect. I really recommend this company. They follow up after installation.

    Answer from pro:

    Hello Private User, Thank you so much for this amazing review!. It's always a pleasure to hear back from happy customers. We are always working hard to deliver the best service possible to all our customers. Thank you again for your business and for your recommendation. All the best!

    Reply created 28 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2021

    Window Installation

    James was great to work with! He kept me informed every step of the way. He also responded to any questions I had in a prompt and professional manner. The installers were friendly and professional. They ensured everything was cleaned up at the end of each installation day. I love my new windows and patio door! I highly recommend dealing with James and Clera Windows!

    Answer from pro:

    Hi Erin, Thank you so much for this insightful review!. We are happy our services were up to your expectations, James and our installation team will be thrilled with your feedback about their work. Your recommendation to your family and friends is greatly appreciated. Once again thank you for choosing Clera Windows and Doors for your new window project. Enjoy your new beautiful windows!

    Reply created 28 Jun 2021
  • Review from Linda Gillstrom
    Rating: 5 out of 5
    Review left on 26 Jun 2021

    Sale and Installation of house windows & door

    Right from Sales to Installation to Follow ups, everything ran perfectly smooth. Dennis the salesperson, provided excellent customer service. Installer Russell and his team were polite, hardworking and very, very clean. There was no clean up for me at all. Russell came back as a follow up, no questions asked, happy to check all windows. We would definitely use Clera Windows again and would recommend them to anyone looking for windows and doors.

    Answer from pro:

    Dear Linda, Thank you so much for this amazing review! We are glad you are happy with the overall experience. From the sales rep to the installation and to the excellent customer service provided. We thank you again for choosing Clera Windows and Doors and for your recommendation! We all wish you the very best!

    Reply created 14 Apr 2022
  • Review from James Stewart
    Rating: 5 out of 5
    Review left on 24 Jun 2021

    Clera windows job well done

    Thrilled with the look and quality of our Clera windows and patio door! Jerry was great throughout the entire process, also his crew of installers were extremely professional and clean while on site. Would recommend them to anyone!

    Answer from pro:

    Hi James, Thank you so much for your kind words and awesome review! Jerry and his installation crew treat every customer with the ultimate attention. Your business and recommendation is greatly appreciated. Looking forward to assisting you again in the near future. Enjoy the new Clera look!

    Reply created 28 Jun 2021