Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Mar 2021

    New windows

    The installation went smoothly. My six windows were installed in less time than I thought it would take. Jeff and his crew were very professional; the old windows and frames were taken away and the site cleaned up. I would recommend Jeff and his crew to anyone. Thanks.

    Answer from pro:

    Hi Matjavme, Thank you for sharing your feedback with us. We're happy to hear that everyone involved in your project provided an organized and professional experience. We thank you for your business and for your recommendation! All the best!

    Reply created 22 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2021

    Windows replacements

    The installers were very professional and as clean as possible considering the work that was done. Even when I asked for something to be redone as it was not perfectly aligned there was no issue. It took them a day and a half to install 11 windows in the middle of February. Well Done!

    Answer from pro:

    Dear Robert, From the team of Clera Windows and Doors we'd like to extend a big "Thank you" for the opportunity to recently assist you with your window replacement project. It was a pleasure working with you and we are glad that the installation crew was able to provide you with an excellent experience. Thank you again! We're looking forward to making your experience even better in the future!

    Reply created 19 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2021

    Amazing Windows

    Cash and the team at Clera were amazing. It was easy to order and the installation was fantastic. Complete confidence in their product and workmanship. Considering we are in the middle of a pandemic I could not be happier with the process. It’s astonishing how much quieter and warmer our home is already. Very pleased!

    Answer from pro:

    Hello Taralyn, Thank you for your kind words detailing your experience with Clera Windows and Doors. We're glad that Cash was able to address your purchasing needs and the installation team did a fantastic job installing your windows. It's great to hear that the new windows brought you tranquility and warmth. Our team works hard to make sure you are completely satisfied with your new windows and your review justifies our efforts. Thank you again for your business and the 10-stars, we hope to have the pleasure of doing business with you again in the future.

    Reply created 22 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2021

    Basement Windows

    Great service from start to finish. Our Representative gave great options, the guy who measured explained in detail what would happen. They came and installed and did a great job. There was no mess, they distanced and did everything by Covid protocol. We were very happy. We had one small issue with the installation (no ones fault really), called them and they were there immediately to fix it. I would recommend and would definitely use them again, in fact I plan on having them install new doors.

    Answer from pro:

    Good Day Maureen, Thank you for this 10-star review and for choosing Clera Windows and Doors for your recent window replacement project. We're glad you had an excellent experience with our sales rep and the installation team. We appreciate your loyalty to our business and your recommendation, we look forward to your door project. Best Regards!

    Reply created 18 Mar 2021
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 18 Mar 2021

    New Patio door

    Gary and his crew did a beautiful job. From estimate to install. So very pleased with the operation of the door and so much brighter. Very professional crew and pleasant to deal with. Second time using Gary/Clera . Always recommend them to anyone needing windows and doors. Excellent product. we love the extra security features with the door. Would definitely use in the future if needed.

    Answer from pro:

    Hi Private User, Thank you for your wonderful review and your kind words about Gary and his installation team. We understand that in today's world, you have many options for your shopping needs. We are thrilled that you chose Clera Windows and Doors for your new door project. It will always be our pleasure to serve you. Thank you again for your loyal support and recommendation!

    Reply created 19 Mar 2021
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 17 Mar 2021

    Super service

    My wife and I are extremely pleased with the doors that Jonathan designed for us. Avni and the rest of the local install crew followed all COVID protocols while putting in our beautiful new door. We look forward to having Jonathan from Clera back to design our window project next year!

    Answer from pro:

    Hello Clera Customer, Thank you for choosing Clera for your home's door replacement needs. We appreciate your kind feedback recognizing Jonathan, Avni and his crew. Your satisfaction is vey important to us, and it's wonderful to see your experience was nothing short of that. We look forward to working with you again next year on your window replacement project. Enjoy your new doors! Warm regards!

    Reply created 19 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2021

    Front Door

    Jonathon helped my family with a new front door & we love it ! The entire process was extremely seamless, Jonathon went above and beyond & kept us up to date during the entire process as we waited for install date (and after it was installed to make sure we were satisfied) The installer also did a flawless job. We highly recommend Jonathon as your sales rep if you’re in need of windows / doors in the Hamilton area

    Answer from pro:

    Hello Sarah, Thank you so much for this fantastic review! I will make sure to pass on to Jonathan and to the installer your positive experience. At Clera, our goal is to have all our customers receive an extremely positive experience and we are glad that we met that goal with your project. Enjoy your new door!

    Reply created 17 Mar 2021
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 15 Mar 2021

    11 windows, 2 doors, 1 patio door

    We did not have factory trained installers as the ad states. The workmanship was poor.

    Answer from pro:

    Hi Jgbell, We are very sorry to hear about your disappointment with the installation of your windows and doors. It's my understanding that an appointment has already been scheduled with Jerry to take care of all outstanding issues to your satisfaction. We thank you for your business, and apologize for the inconvenience. All the best!

    Reply created 18 Mar 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Mar 2021

    Entry door and side door

    Doors look wonderful. Great product and the installers were a pleasure to deal with. Marcelo (sales) was very informative and helpful in having us find the appropriate doors. In closing I selected a 8 star review but in truth it should have been a 9 Star

    Answer from pro:

    Hello Keith, Thank you for letting us know how we did! It's great to hear that we were able to provide you with our best service and that you are very happy with the products that Marcello helped you chose. Your satisfaction is very important to us, and I will love to hear your thoughts on what can be done next time to earn a 10-star rating. Please call me Rita 905-738-1870 x240 Thank you again for your business and your feedback! Enjoy your new doors!

    Reply created 15 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2021

    Windows installation

    Windows were installed in a couple of the coldest days in February. The installer came back on a Sunday to finish up . Very respectful of the COVID regulations. Ensured everything was cleaned up as well. Thank you. They look great.

    Answer from pro:

    Hello Maryjo, Thank you for the 10-star review! We are pleased that your experience with Clera Windows and Doors was a good one, and we hope that you will recommend us to your family and friends. Enjoy your new beautiful windows!

    Reply created 12 Mar 2021