Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2024

    Door Replacements

    We had two of our doors replaced by Clera Windows & Doors. Mike, the sales rep was very knowledgable and provided us with excellent suggestions on the type of doors that would best suit our needs. The installation team, Russel and his associate, were very courteous, professional, and meticulous, and did an excellent job installing the doors. We were very happy with the workmanship.

    Answer from pro:

    Hi Gina, Thank you so much for choosing Clera Windows and Doors for the replacement of your doors. We are very happy to read that Mike, Russell and his team provided you with an excellent service. We thank you for your business and your 10-stars! All the best!

    Reply created 8 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2024

    Window Replacement

    Had all of our windows replaced by Clera Windows & Doors. Very satisfied with the new windows . The installers Evan & Jack were professional, courteous and polite . They answered any questions we had ,and ensured we were satisfied with the install before departing. We are enjoying our new Clera Windows . Thank You Andre, Evan & Jack

    Answer from pro:

    Hi Ismacskor, We are delighted to read that you are enjoying your new Clera windows and that the Clera team met all your expectations. We thank you for the 10-stars and for your business! Best wishes!

    Reply created 7 May 2024
  • Review from Customer of Clera Windows + Doors
    Rating: 5 out of 5
    Review left on 5 May 2024

    New windows

    I am very pleased with our new triple pane windows. They look great inside and out. Already noise from the street is reduced and the drafts we used to get from the old windows are gone. The installers were very skilled. They did excellent work.

    Answer from pro:

    Good day, Clera valued customer, Thank you so much for taking the time to provide us with this amazing review and for choosing Clera Windows and Doors for your window replacement project! We are delighted to hear that you are very pleased with your new triple pane windows and the excellent installation that was provided by the crew assigned to your project. We thank you for your business and your 10-stars! Enjoy the peace and quite with your new triple pane Clera windows!

    Reply created 6 May 2024
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 4 May 2024

    Very poor customer service. Doors still not installed yet.

    The worst company I have ever known. Does not care for there customers. Does not honor their commitment to our contract.

    Answer from pro:

    Hello Evolvinglady, We thank you for reaching out to us, we are disappointed to read such negative review. As per our conversation with your local Clera manager, your doors were ordered on March 1st, as you are aware, due to your custom measurements a second re-measure was required to make sure your custom doors were built correctly and to your specifications. Our products are customized to meet the needs of our customers and each order ready times vary, we do our very best to meet the approx. dates that are indicated on our contracts, but our major concern is making sure to provide our customers, like yourself, with a product that they will be proud to have installed in their homes. Your local branch manager will be contacting you soon to discuss your order. We thank you for your business and your understanding!

    Reply created 7 May 2024
  • Review from Customer of Clera Windows + Doors
    Rating: 4 out of 5
    Review left on 3 May 2024

    Windows

    Windows are well priced and of good quality, however we waited 5 months for installation

    Answer from pro:

    Hello Clera valued customer, Thank you so much for taking the time to provide us with your feedback! We are very happy to hear that find our product to be of good quality and well priced. We apologize for the delay, and we understand your disappointment. Sometimes unforeseen situations that are beyond our control can cause a delay in our deliveries. Also, please keep in mind, our products are customized; depending on the size and details of each order, ready times vary. We are diligently working to have each of our customer's products installed as quickly as possible. Once again, we thank you for your business and your 8-stars. All the best!

    Reply created 6 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2024

    Front & Side house doors

    Very professional, great workmanship and products. The staff were very pleasant and great to work with. Would definitely recommend to friends and family.

    Answer from pro:

    Hello Sherri, Thank you so much for your kind words about our products and services! We are delighted to hear that you are pleased with your new doors that you will definitely recommend us to family and friends. Once again we thank you for your business and your recommendation!. Looking forward to assisting you again soon. Best wishes to you!

    Reply created 3 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2024

    Windows and Doors replacement

    I've replace all windows and doors in my house. From the start and up to now Jerry was always available to answer questions. He provided great idea on how we could make our renovation better. the crew who installed the windows and doors where polite, knowledgeful and clean.

    Answer from pro:

    Hi Alex, Thank you so much for this 10-star review! We are delighted to hear that Jerry and the installation team provided you with an excellent service. Thank you again for your business and for sharing your experience dealing with Jerry and the installation crew. Best wishes!

    Reply created 30 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2024

    Windows Replacement

    Totally satisfied. Starting with meeting Dennis, he knows how to make you feel comfortable because he is a pro in customer service and explains the process and with his knowledge of windows you feel encouraged to sign up for the service. Then he introduced Dieago. Wow what a professional. Very clean and does amazing work.I would call him a perfectionist. Because of these two guys I will never hesitate to recommend to Clera Wndows and Doors to anyone. I already reommend my neighbour who is in the process of signing up with Clera Windows. Seriously speaking I am totally satisfied and impressed with Dieago and Dennis. Thanks a lot Clera for having them both

    Answer from pro:

    Hello Jaijan13, Thank you so much for sharing this amazing experience with and the community! We are very happy to hear that our team of professionals provided you with such an excellent experience. We thank you for your business and your amazing 10-stars review! The Clera team wish you the very best!

    Reply created 29 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2024

    Excellent product with great service and price point

    I contacted Clera for replacing windows at my home as they were very old and not energy efficient. Gihan from their team handled my call and gave me best market price for energy efficient triple pane windows. It was considerably cheaper than other couple of quotes that I had got. On top of it they provided a life time warranty on any damages. Gihan was very helpful and attentive and gave me regular and timely updates. Islam, their installation person was very nice and went over and above. His team did a very neat and clean installation and on top of it reinstalled the blinds that i had on my older window frames. Overall apart from quality of the product, I am impressed with the personnel of this company. Will definitely recommend.

    Answer from pro:

    Hello Anand, We're absolutely pleased to hear that after receiving numerous quotations, you chose Clera Windows and Doors for your windows replacement project. We're happy to hear that our team went above and beyond your initial expectations and that you are impressed with our personnel. We will be sure to let Gihan, Islam and the installation team know just how happy you are with the end result. We thank you for your business and your recommendation!

    Reply created 29 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2024

    Windows and doors

    My mobile home was in dire need of windows and doors. For years I had to duct tape around my windows every fall. My doors, back door was duct taped shut during the winter, a double front door was the same except for the door to get in and out. We were so tempted to walk away from our home. After my meetings with Johnathan from Clera windows and door and his guidance with good contractors to carry on with siding, we r soooooo happy! People drive by to watch the transformation. My home is now the envy of my community!!! Johnathan and his installer Pete were great, we thank you!!!!! Pete also did my siding!!!

    Answer from pro:

    Hello Clera valued customer, Thank you so much for sharing such a wonderful experience and for choosing Clera Windows and Doors for your window replacement project. We are pleased to hear that your home is the envy of the community. Jonathan and Pete will be very happy to hear about your satisfaction and the kind words about the work. Once again we thank you for your business and your 10-stars! The Clera team wish you the best!

    Reply created 30 Apr 2024