Hoerner Heating & Plumbing reviews (744)

Andrew was great, very informative and helpful in reviewing the current set up for the sump pump and recommending corrective steps For initial assessment. Andrew brought his crew to install a new sump pump with back up battery and their work was excellent. They were also on time, tidy, very polite and showed me exactly how the system worked and what I had to do if anything. All around excellent service!

My Navien tankless water heater was putting out lukewarm water. I searched the HomeStars for a Navien certified service company and picked Hoerner based on their excellent past ratings. The Hoerner service tech showed up within 48 hours. He was knowledgeable, helpful and courteous. He assessed the heater and made a number of suggestions on improving the installation which I agreed to. He sent me a written quotation on the improvements that I approved before he started work, which I thought was extremely professional. When he completed the work the flow through my heater had increased from 1 gallon per minute to 3-1/2 gallons per minute. I got very hot water from the taps for the first time in months. And my central heating, which uses water heated by the Navien, is toastier than it has been all year.

We needed our new sink reconnected to plumbing after the installation of new counters. La came to disconnect prior to the install and gave us a clear assessment of the potential work effort to reconnect because the new sink was a different size. On the second visit to reconnect and replace the old copper pipes, both La and his assistant were patient and diligent in minimizing any damage because they needed to replace part of a pipe that was partially plastered into the back wall of an older house. Totally professional and pleasant. Will always trust Hoerner’s with my plumbing needs.

~ Professional and helpful service, ~ Excellent communication explaining furnace model options ~ Trane furnace installation and removal and disposing of old furnace ~ November 2021

Lloyd did an exceptional job trouble shooting and diagnosing a complex issue. A big thanks for taking the time and being persistent to identify and resolve quickly! Thanks!

For past reviews who comment "great value" - please shop around a bit more. Hoerner is at the highest end of pricing and staffs jobs with techs <5 years in the business. I would not recommend. I hired Hoerner to complete annual maintenance of my boiler and to fix one radiator that failed to heat. The annual boiler service was not completed per the manuals specifications. Crucial steps were missed that would have voided the warranty. The radiator problem was not solved.

Pipe on interior exterior wall broke at connection. Anne and an apprentice came expediently and the problem was fixed. Excellent. Clean and courteous as they have been on every occasion. They answered all my questions clearly and succinctly.

Had a clogged drain and no matter what I did it would not unplug. Finally called Hoerner and La and partner came in and put in a new trap to be able to clean the pipes if issues in the future and then used that to snake the pipes and resolve the issue. Was good to have water in kitchen again. Professional and analyzed the issue quickly.

Our family is super appreciative of Cole and La from Hoerner Heating and Plumbing for coming to fix a series of plumbing issues in our kitchen. They were here over five hours installing a new facet, clearing out a clog and replumbing our sink due to some questionable work in the past. They even ripped out part of a wall to help us investigate further. But you would never know because they left the kitchen spotless. Cole was so incredibly patient explaining everything over text/phone (as per COVID precautions). We couldn’t recommend this team enough, including Emma who helped get everything organized before the visit. Thank you!

Best in the business. Reliable, trustworthy, and great value. They were professional, knowledgeable, fast, and very personable. I have used them many times and trust them completely. I high recommend them.