Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from Colleen P
    Rating: 5 out of 5
    Review left on 20 Jun 2016

    lawn care

    This is our first year with Hometurf after many years with another company. We are so glad we have changed to Hometurf and our lawn has never looked so good. The great lawn is backed by their excellent customer relations and service. We recommend Hometurf to anyone looking for great lawn care. Colleen and Steve P.

    Answer from pro:

    Thank you for reviewing our service Colleen. It is great to hear that your first year is going well thus far and that your lawn is looking great. Moreover it is good to hear that our customer service team is going above and beyond! If there is anything more we can do to help in the future please do not hesitate to contact us. Thank you!

    Reply created 21 Jun 2016
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 4 out of 5
    Review left on 19 Jun 2016

    Lawn Care

    My lawn was in a mess and I am glad I selected Home Turf, mostly they have been quick to respond. I have been receiving there fliers every year, and decided to try out their services in 2016. It will take a while to have the lawn looking its best.

    Answer from pro:

    Thank you for your review. We are very happy to hear that your lawn is looking great thus far. If you need anything in the future please do not hesitate to contact us. Thank you.

    Reply created 21 Jun 2016
  • Review from Millgate Homeowner
    Rating: 5 out of 5
    Review left on 18 Jun 2016

    Lawn care services

    I have been a client of Hometurf for two years. In addition to being responsive to any concern, I have found the attitude of the employees I dealt with always to be courteous and helpful. I recently missed an service visit and had no difficulty in arranging a rescheduling.

    Answer from pro:

    Hi Merrygale, thank you for your review. We are very happy to hear that you have been satisfied with our service over the last two seasons. Moreover, it is great to hear that when a problem arose it was quickly resolved. We aim to have the best customer service in the industry. If there is anything we can do to help in the future please do not hesitate to contact us. Thank you.

    Reply created 5 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2016

    Lawn Care

    We have been receiving Hometurf Flyers for about 5 years and decided last year I am going to try them mainly because I couldn't get rid of the dandelions and other weeds.I signed up with them last year and I have had no weeds and a full lush green lawn since.Also they have very nice people working for them. Whenever they come around I go out to talk to them and they always willing to advice me on how to get a better lawn.I definitely recommend these guys .

    Answer from pro:

    Hi Kumar, Thank you for reviewing our service. We are very happy to hear that your lawn is lush and weed free. If you have any questions or concerns in the future just let us know! we hop that we can service your lawn for many years to come. Thank you.

    Reply created 21 Jun 2016
  • Review from Saud Ahmed
    Rating: 5 out of 5
    Review left on 9 Jun 2016

    'Complete Program'

    This is my first time trying lawn care services. Home Turf came highly recommended by a friend and after a bit of research, I decided I will go with Home Turf. I signed up with them 3 weeks ago and they have already done the following: Two applications of Weed Control, Mechanical Aeration and Over seeding. 3 weeks later, my lawn is almost weed-free (approx. 95% of the weeds are gone) and will be completely weed free considering I still have 4 applications of Weed Control left. Long story short, my weeds are dead, my grass is looking greener and I am a happy customer. Competitive Pricing, Excellent Customer Service and Proven Results. I would highly recommend their services to anyone wants a weed-free lawn.

    Answer from pro:

    Hi Saud, Thank you so much for taking the time to review our service. First of all it is great to hear that you heard about us through a friend, it is always great to know that our customers are so happy that they are referring friends/neighbours to our service! Moreover, it is great to hear that you are happy with the service and that your lawn is almost weed free! If there is anything we can do to help in the future please do not hesitate to contact us. Thank you!

    Reply created 16 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2016

    Lawn care

    It is my first time using this comoany after many attempts with the other guys. I am very happy with the service so far this year. They already did my airation which I wanted badly. So far so good.

    Answer from pro:

    Hi Mr. Hussein, Thank you for reviewing our service. We are very happy to hear that you are satisfied with our service thus far. If we can do anything to help in the future just let us know. Thank you!

    Reply created 16 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2016

    Complete Lawn Care Program

    This is my first season with "hometurf" Lawn Care Service and after three applications into my program I am very satisfied. After many years with another lawn care company, "hometurf" is a positive change. With each visit a detailed form is left that explains what has been completed that day along with remarks, recommendations and lawn analysis to help me get the most out of "hometurf's" service. They also include a newsletter that outlines many helpful tips. Another great thing about this company is their amazing customer service! With the location and shape of my property it is difficult to know where the boundaries are and so not all of it was aerated. I called to explain what had been missed and "hometurf" returned to aerate the entire lot again as well as the over-seeding. Thank you! I hope the remainder of my program continues to improve my lawn as much as the first part has.

    Answer from pro:

    Hi Pam, Thank you so much for your review. We are very happy to hear that making the change was a positive experience for you! We know that it is a competitive marketplace and want to do everything we can to ensure that you are happy with our service. We are glad that we were able to exceed your expectations! If there is anything more we can do to help in the future please just let us know. Thank you.

    Reply created 16 Jun 2016
  • Review from Carly Lindsay
    Rating: 0 out of 5
    Review left on 6 Jun 2016

    "Complete" Program

    We signed up for the Complete Program this summer - largely swayed by their offer for free over seeding. I had hoped the aeration and over seeding would have been done in April and was promised it would be complete by end of May. It is still not done so I called today to cancel the remainder of the service since I've taken care of the seed myself. There are no refunds on services not yet complete despite not keeping their promise. Very poor customer service. I will never use this company again.

    Answer from pro:

    Hi Carly, We are sorry to hear that you are not satisfied with our service so far. The aeration and over-seeding application is completed during May and June as this is when the grass seed will germinate most effectively. Unfortunately it is still too cold overnight in April for seed to germinate and therefore for the betterment of the turf we do not complete these applications at that time. We absolutely want to ensure that you are happy, please contact our office and speak to our customer service manager Nicole to ensure that we rectify any issues. Thank you.

    Reply created 7 Jun 2016
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 6 Jun 2016

    Lawn Maintenance

    I hired this company for their top-of-the-line lawn care package. I found that often they missed spraying a lot of my weeds - I called them back several times to re-spray. I was home during the summer and saw they sent students who were at my home for less than 5 minutes per visit (yet I have about 5000 sqft of lawn to cover). The package also included spraying weeds in my pathways - which was never done, I pulled them myself. Finally the package also included overseeding -- which was done in the heat of July (when grass seed germination is not a good idea). Suffice to say I spent that summer pulling the weeds myself, and didn't renew the contract. I would stay away if I were you. I felt like a babysitter constantly following up on shotty workmanship.

    Answer from pro:

    Hello, thank you for your review. We are sorry to hear that you did not enjoy our service last season. We do everything we can to ensure that the customer is satisfied with the service they receive as well as the condition of their lawn. If there is anything we can do to help now please let us know. Thank you.

    Reply created 7 Jun 2016
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 5 out of 5
    Review left on 5 Jun 2016

    lawncare

    We've been changing companies over and over and finally discovered HOMETURF lawn care service to bring our lawn to the best condition its ever been in all the years---deep green, thick and weed-free. Its great to finally have found a lawn company that backs up its "brochure talk" with the right professional care to make it happen. Albert Alon

    Answer from pro:

    Thank you for reviewing our service. It is great to hear that you prefer our service over our competitors. Moreover that your lawn is looking green and weed free! If there is anything more that we can do to help in the future please do not hesitate to contact us. Thank you.

    Reply created 7 Jun 2016
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