Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1922)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2012

    Replace main shutoff valve and laundry room plumbing

    I called Mr. Rooter to replace my main water shutoff valve and do some work in my laundry room - a new laundry tub require moving some of the pipes. They were on time, efficient, clean and friendly. As a side note, so was the Town of Markham who had to turn the water off from the outside. Not only did Mr Rooter do a professional job, they were very easy for my wife to deal with since I wasn't home and also inspected the other taps and toilets in the house to see if they were functioning properly. My wife will appreciate the branded nail filer, and I will definitely call them next time I need plumbing work done! Thank you for making this such a great experience!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2012

    toilet is plugged up

    I had an emergency and the plumber came in within an hour and half and looked at the problem. He saw what the problem was and gave me an estimate of the problem. He fixed the problem, opening the toilet up, it was fast and he cleaned after him self. He told me that if I can become a member I would receive, member discounts anytime I needed the service again. I agreed and became a member with a discount on the job done the same day. I was pleased with the service and would recommend Mr. Rooter.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2012

    Main Drain Backing Up

    Les Malinski - he came promptly and did a great job in assisting with the problem and fixed our drain clogging issue. I would definitely recommend him again and I would request him again.

    Answer from pro:

    Thank you for posting a review Kayla. Les definitely seems to be the plumber that customers just rave about. He always does a great job and is a huge asset to our organization. We live our code of values by...." treating others as we would like to be treated." From the team at Mr. Rooter Plumbing. Thank you for your loyalty Kayla.

    Reply created 6 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jan 2012

    Clogged 2 kitchen sinks and 2 washers and 1 washroom sink

    Joseph did an amazing job finding and unclogging a main pipe that caused FIVE clogged drains in our home today. Fixed in under 30 minutes! Even arrived half an hour early...

    Answer from pro:

    Thank you so much for your kind words. We are happy to have serviced and exceeded your expections. We look forward to servicing your plumbing needs in the future.

    Reply created 30 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2012

    added a water line for the fridge

    My wife and i purchased a new fridge that had a water dispenser. We needed to install a water line to connect to the fridge. After getting 3 quotes we went with mr rooter. They were not the cheapest but we felt they where the best for the job getting done right. today we enjoy our new fridge and we have peace of mind that we went with a true pro.. I would highly recommend them.

    Answer from pro:

    Thank you for taking time and writing the review Guy. We would like to thank you for having the confidence in our plumber and choosing Mr. Rooter over the other two companies. It is always great to read that we have another extremely satisfied customer. we live our code of values by " making our best effort to understand and appreciate the customer's needs in every situation." From the team at Mr. Rooter Plumbing. Thank you for your loyalty Guy.

    Reply created 6 Feb 2012
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 20 Jan 2012

    Fix outdoor plumbing (replaced collapsed trap)

    The Good, the Bad and the Ugly. The Good: They came very quickly, were very nice and professional and fixed our outdoor plumbing within 48 hours on the weekend. The Bad: They did warn us there might be more work and once they were done, said it would be another $4,000 to replace the plumbing, damaged by roots, all the way to the street. I asked to see the camera and they showed me a number of hairline roots that were “ticking time bombs”. We live in a nice house, but have had a bad few months for money and told them we couldn’t afford it right now. Plus, it didn’t look that bad to me. The Ugly: The next day, our toilet overflowed with sewage again. This time, my wife called the city to see if they could do anything. They came by quickly, did an inspection and found the problem with the roots was clearly on city property, not our property. I asked them directly and they said that fixing the pipes on our property would not have fixed the problem, it was clearly a city problem and we would have been ripped off 4K. So I’m really thankful my wife saved us all that money and I’m not likely to use Mr. Rooter again.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2012

    Fix clogged sink. Re-do all piping under sink.

    Dave from Mr. Rooter arrived within 30 minutes of my call. He was a friendly, trustworthy guy and a smart, efficient plumber. He fixed some shoddy previous work, solved my clog problem, and was a pleasure to deal with. Highly and happily recommend!

    Answer from pro:

    Thank you very much for this wonderful review! We will be sure to share your comments with David. We are pleased to hear from a happy, satisfied customer, and we truly thank you for recommending us. Thank you very much for your business! From The Team at Mr Rooter Plumbing

    Reply created 18 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2012

    Plumbing - toilet backed up

    Great service and pleasure to deal with Mr. Rooter's staff all together. I'm extremely satisfied with the service - from the very first call for a rough quote (best in the area), to the prompt response where the technician came within 1 hr, as well as a friendly offer of future membership savings...Joseph was a pleasure to have in the house and to take care of our plumbing needs.

    Answer from pro:

    Dear Alexandra, Thank you for taking the time to write such a nice review. We will be sure to share your comments with Joe. We are glad your experience with Mr Rooter Plumbing was a good experience. We are thrilled to hear from happy satisfied customers! Thank you for your business. From The Team at Mr Rooter Plumbing

    Reply created 18 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2012

    Kitchen Renovation

    I completely gutted my kitchen and needed to move the sink drain and water pipes for my new configuration. Keith, Mr. Rooter's technician, came out to give me a quote. The quote was on par with the other quotes I got. But, it was Keith's friendly attitude and knowledge that sold me. Keith (and Travis, another technician at Mr. Rooter) got the work done in less time than he said it would take. When I needed him to come back to finish the job, he came in the next day when it was his day off. And when there was a slight issue afterward, he came right away. I would definately reccommend both Keith and Travis from Mr. Rooter to anyone looking for a plumber.

    Answer from pro:

    Dear Joy, Thank you very much for this great review! We will be sure to share your comments with Keith and Travis. It is wonderful to hear from happy satisfied customers. Our goal is to make every customer's experience a good experience. We hope your kitchen renovation is going well. Thank you for your business! From The Team at Mr Rooter Plumbing

    Reply created 18 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jan 2012

    kitchen renovation including bathroom

    We're renovating our kitchen and main floor bathroom and it has involved Mr Rooter (Ziggy) having to make numerous visits (unhooking appliances, upgrading toilet, installing kitchen faucets, etc.). On all occasions, Mr Rooter has been prompt, courteous and done an excellent job. From the receptionist to the plumber, everyone has been so helpful. I would definitely recommend this company!

    Answer from pro:

    Dear Rhonda, Thank you very much for posting such a fabulous review! We will be sure to share your comments with Ziggy and the team in the office. Thank you From The Team at Mr Rooter Plumbing.

    Reply created 9 Jan 2012
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