HomeOwner
Plumbing Issue
Answer from pro:
Hello Lynda, Thank you for your review. We are pleased to hear that your experience with Mr. Rooter Plumbing and Robert was positive. Thank you for choosing, Mr. Rooter Plumbing
Reply created 12 Nov 2015Mr. Rooter Plumbing of GTA
Hello Lynda, Thank you for your review. We are pleased to hear that your experience with Mr. Rooter Plumbing and Robert was positive. Thank you for choosing, Mr. Rooter Plumbing
Reply created 12 Nov 2015Hello S E, We are glad to hear that your experiences with Mr. Rooter Plumbing and, in this instance, Carey was positive. It is great to hear that you felt that you "I receive good value for my money." Thank you for your review and for choosing, Mr. Rooter Plumbing
Reply created 12 Nov 2015Hello, We are glad to hear that your experiences with Mr. Rooter Plumbing and Brian was cleared quickly, efficient and pleasant. Thank you for your review and for choosing, Mr. Rooter Plumbing
Reply created 12 Nov 2015Hello Jay, We are happy to hear that your experiences with Mr. Rooter Plumbing and George have been positive both the times you have used us. Thank you for your review and for choosing, Mr. Rooter Plumbing
Reply created 12 Nov 2015Hello, We are pleased to hear that your experiences with Waqas and Mr. Rooter Plumbing were both positive ones. Thank you for taking the time to review us. Mr. Rooter Plumbing
Reply created 13 Nov 2015Hello Gail, Thank your so much for your review. We are happy to hear that you experience with our technician Carey was "prompt, courteous, efficient and knowledgeable." Thank you for choosing, Mr. Rooter Plumbing
Reply created 5 Nov 2015Hello and thank you for your review, We have reached out to you to discuss the work done at your home but have not yet been able to speak to you. We are sorry to hear that you are unhappy. It is true that some additional work was involved to accommodate the faucet you purchased and the different style of laundry tub that had to be installed. It is our policy to provide our clients with a price before starting any work to make sure they are comfortable our charges. The caulking that you see is a plumbers putty sealant used when connecting outlet drains to sinks. If some of the putty has oozed out, we would be more than happy to return to your home to clean it. We take all of our reviews seriously and would like the opportunity to speak with you regarding the comments you have made. We would like to discuss this rubber drain faucet that was not installed. Our plumber does not recall this rubber hose. We can assure you that we would not take parts from your home to use at another service call. If you would like please give us a call we would be happy to speak with you directly regarding this matter and do our best to try and rectify any issues you may have.
Reply created 5 Nov 2015