Rcc Waterproofing

Rating: 4.9 out of 5

Rcc Waterproofing reviews (1054)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2021

    Foundation Crack Repair

    I am very pleased with RCC Waterproofing. Daniel came out and promptly did an onsite estimate. He explained every detail in plain language that made sense. He took the time to explain both available options for my situation, and helped me weigh the pros and cons of each. Chris was the technician who came out to do the work of the interior crack repair. On the day of service, he worked efficiently and professionally, and left my place as clean as he found it. Seeing as he had to fix the screw up of another company, he did a fantastic job with the absolute minimal amount of damage. Great value for the money. Nothing beats the peace of mind knowing something is done properly. I would highly recommend them for your waterproofing needs.

    Answer from pro:

    Thank you so much for your wonderful review! Very happy to hear our sales rep and waterproofing crew could give you a great basement waterproofing experience and take care of the leaky basement issue. Thank you for choosing the wet basement people and have a great day!

    Reply created 26 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2021

    Sump pump

    hank you for putting in the extra effort during at an issue I had at my house. I understand that working on Sunday isn’t the normal but your employee Chris (Foreman) just did that with no hesitation. He went over and above ensuring we had no water issues. He is knowledgeable and displays great customer service. He should be considered a valuable member of your team, and his positive attitude is greatly appreciated. Job well done

    Answer from pro:

    That is great to hear! Glad Chris could take care of you and solve your sump pump waterproofing issues. Thanks for letting us know how the wet basement people are doing!

    Reply created 26 Apr 2021
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 21 Apr 2021

    Repairs with internal injections and external repair

    RCC was highly recommended to me by a friend in the concrete industry. Nader was the sales rep sent to my home, he was very professional and a pleasant to deal with. He explained to me the different options and his recommendation. I quickly received a quote by Nader. Once I decided to proceed, Veronica in customer service got the ball rolling and as promised, within approximately two weeks I was contacted by RCC with the start date. The two injection repairs were completed on the promised date. On the promised day for the repair outside I was contacted by Joey who assured me that photos would be provided throughout each step which he did. Although repairs are only visible above grade, the photos taken below grade revealed a substantial crack which Joey and his co- worker repaired with an assurance of a 50 year warranty. A great job with the clean up too - no evidence of a dig done at all. It was a pleasure dealing with Rita during final payment. I would definitely recommend RCC without hesitation. Thank you.

    Answer from pro:

    Thanks for letting RCC Waterproofing know how we did! Our waterproofing crews work very hard to make sure you are satisfied with their work. Thank you again for your amazing testimonial and for choosing the wet basement people to make sure you are leak free!

    Reply created 26 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2021

    water proofing basement

    Kurt came to give an estimate of the work that needed to be done. He was very professional and took the time to explain the work. Photos included with the estimate were a huge help! Kurt went out his way to help. Chris and Pete completed the work. I appreciated the introductions as they entered and then began their work. I was able to see the work from time to time to better understand what was being done. Both were polite and approachable, and were eager to see how they could help get everything back in place. I would not hesitate to recommend RCC.

    Answer from pro:

    Thank you so much for your testimonial on our waterproofing team's workmanship. Very happy to hear all this and it's great that by the end of the basement leak repair, all of the water leaks were gone. Thank you for sharing your feedback and choosing the wet basement people!

    Reply created 26 Apr 2021
  • Review from Charles2010 Corp
    Rating: 5 out of 5
    Review left on 20 Apr 2021

    Fixing cracks in my foundation

    My foundation had two major cracks on the left side of my house into the foundation. I contacted RCC who responded almost immediately and came to do an estimate, indicated very clearly to me what work had to be done and then proceeded to schedule a work date after I accepted the quotation. The work men arrived on-time and performed the foundation fix very professionally and with great results. Vero was really excellent to work with. Vero from RCC Customer Service

    Answer from pro:

    It's great to hear that the basement waterproofing experience with our crew went so well! Glad our team could find the waterproofing solutions to take care of the job and make sure you are water leak free. Thank you for choosing RCC Waterproofing and have a great day!

    Reply created 26 Apr 2021
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 15 Apr 2021

    Repairing crack in foundation wall

    Mauro came out from RCC to give us a quote for the repair. Omar and his partner completed the job 2 weeks later. They worked very hard and kept the worksite very neat. They were very professional and a pleasure to deal with. Thank-you RCC.

    Answer from pro:

    Thank you so much for reviewing the wet basement people and our waterproofing services! Our salespeople and teams work hard to make sure we can schedule your waterproofing job in a timely manner, even when we are in the busy season. Thanks so much for trusting in us to take care of you and your leaky basement.

    Reply created 20 Apr 2021
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 11 Apr 2021

    Basement waterproofing

    We had our basement waterproofed on the exterior in September 2020.Nicholas was very knowledgeable,friendly & very easy to deal with.thank you Nicholas for your help.the crew were friendly,fast and as neat as possible.would definitely recommend Nicholas and his crew.a big thank you to all. Peter & Brenda

    Answer from pro:

    Thank you so much Peter and Brenda for letting us know how our team did on your foundation crack repair. Glad that you found our services were completely professional and that the team was easy to work with. Thank you so much for choosing the wet basement crew!

    Reply created 20 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2021

    water proofing

    Worked with RCC Water Proofing for a foundation crack which was allowing water into my basement. Nicholas made it a priority to come see me for a quote, and arrange the work to avoid further damage. His quote was on time, reasonable, and most importantly completed quickly. Omar's team was great to deal with, kept me in the loop every time i checked in for an update and shared photos. Was really impressed with them. Highly recommend this team. Thanks again boys!

    Answer from pro:

    Thank you Dan for your amazing review and for taking the time to share your experience! Glad the whole waterproofing crew could give you a great waterproofing experience and take care of your foundation cracks once and for all. Now you can have complete peace of mind from a leaky basement! Thanks for choosing the wet basement crew to get the water leaks fixed!

    Reply created 12 Apr 2021
  • Review from Andrey V
    Rating: 5 out of 5
    Review left on 5 Apr 2021

    Basement waterproofing

    It was pleasure to deal with Den. He offered the best solution among contractors to deal with my leaky basement. It was easy to negotiate and schedule the job to be done on specific day as WFH plus enfant at home required some coordination. Noels crew came on time as expected, did a great job working hard and left the job site clean. Happy customer here, well done RCC.

    Answer from pro:

    Thank you Audrey for your amazing review! Glad the team could coordinate with you to make sure that they could work around your schedule. You don't have to worry about a leaky basement any more and you can have peace of mind!

    Reply created 6 Apr 2021
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 5 Apr 2021

    Repair Foundation Cracks

    Great Service from the RCC Team. You can see by the before and after pictures they do a amazing job. It wasn't an easy job. Two cracks on each side of the homes. with a 3.5 foot gap between the two homes to work with. Thank you to Ramy, Darwin and the crew.

    Answer from pro:

    Super happy to hear out waterproofing team could come and take care of your basement waterproofing job and makes sure those foundation cracks were completely sealed! Thanks again for choosing the wet basement people to take care of this waterproofing issue.

    Reply created 6 Apr 2021